CFPB · Diversified product mix
RockLoans Holdings LLC
151 CFPB complaints · diversified mix (top product 27.2%) · top issue Incorrect information on your report.
RockLoans Holdings LLC: top product "Credit reporting or other personal consumer reports" is only 27.2% of 151 - multi-bucket mix. Timely 97.4% · relief 0.7%. Allegations, not findings.
- Diversified product mix
- +1600% filings 2017 to 2026
CFPB relief outcome brief
CCDB company rockloans-holdings-llc
0.7% relief · 97.4% timely · 151 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Park Hill Holdings (0.7% relief)
RockLoans Holdings LLC closes 0.7% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of RockLoans Holdings LLC's 151 filings include narrative text
42.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
RockLoans Holdings LLC complaint mix by product
- Credit reporting 41 27.7% – 0% relief
- Payday loan, 38 25.7% – 0% relief
- Payday loan, 31 20.9% – 3% relief
- Debt collection 27 18.2% – 0% relief
- Credit reporting, 9 6.1% – 0% relief
- Credit card 1 0.7% – 0% relief
- Mortgage 1 0.7% – 0% relief
How RockLoans Holdings LLC's 151 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 41 |
| Payday loan, title loan, personal loan, or advance loan | 38 |
| Payday loan, title loan, or personal loan | 31 |
| Debt collection | 27 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Credit card | 1 |
| Mortgage | 1 |
| Checking or savings account | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Credit card or prepaid card | 1 |
Where RockLoans Holdings LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 16.6% of this company's filings
RockLoans Holdings LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 34
- +1600% vs 2017
Top States
| State | Complaints |
|---|---|
| TX | 25 |
| CA | 21 |
| MI | 15 |
| FL | 15 |
| IL | 9 |
| GA | 7 |
| PA | 7 |
| TN | 5 |
| AZ | 4 |
| NJ | 4 |
| IN | 4 |
| NY | 4 |
| MD | 3 |
| AL | 3 |
| VA | 3 |
| LA | 3 |
| CO | 3 |
| MA | 2 |
| SC | 2 |
| CT | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 36 |
| Getting the loan | 17 |
| Attempts to collect debt not owed | 16 |
| Problem with a company's investigation into an existing problem | 15 |
| Took or threatened to take negative or legal action | 10 |
| Improper use of your report | 9 |
| Getting a line of credit | 9 |
| Charged fees or interest you didn't expect | 7 |
| Problem when making payments | 7 |
| Problem with additional add-on products or services | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Struggling to pay your loan | 3 |
| Received a loan you didn't apply for | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| False statements or representation | 1 |
| Getting a credit card | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with cash advance | 1 |
| Managing an account | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 100% |
| 2018 | 3 | 100% |
| 2019 | 5 | 100% |
| 2020 | 3 | 100% |
| 2021 | 12 | 100% |
| 2022 | 11 | 100% |
| 2023 | 16 | 87.5% |
| 2024 | 28 | 100% |
| 2025 | 37 | 94.6% |
| 2026 | 34 | 100% |
Source: CFPB Consumer Complaint Database
RockLoans Holdings LLC spreads across product buckets
RockLoans Holdings LLC's 151 logged complaints stay concentrated: only 30 states show a filing. 42.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-26.
RockLoans Holdings LLC answers 97.4% of complaints inside the CFPB's tracked window and closes 90.1% with a written explanation. 0.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about RockLoans Holdings LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for RockLoans Holdings LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 151.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for RockLoans Holdings LLC (97.4% timely; 0.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix