CFPB · Single-product concentration
Rock Holdings Inc.
11 CFPB complaints · 81.8% in "Mortgage" · top issue Closing on a mortgage.
Rock Holdings Inc.: 81.8% of 11 CFPB complaints sit in "Mortgage". Timely 100% · relief 9.1%. Allegations, not findings.
- Single-product concentration
- +50% filings 2016 to 2025
CFPB relief outcome brief
CCDB company rock-holdings-inc
9.1% relief · 100% timely · 11 filings · Mortgage
Same-product relief peers
Nearest relief peer: American Neighborhood Mortgage (9.1% relief)
Rock Holdings Inc. closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Rock Holdings Inc.'s 11 filings include narrative text
72.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Rock Holdings Inc. complaint mix by product
- Mortgage 9 81.8% – 11% relief
- Credit reporting 1 9.1% – 0% relief
- Debt collection 1 9.1% – 0% relief
How Rock Holdings Inc.'s 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 9 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Where Rock Holdings Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 18.2% of this company's filings
Rock Holdings Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +50% vs 2016
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| VA | 2 |
| WA | 1 |
| PA | 1 |
| NV | 1 |
| MD | 1 |
| NY | 1 |
| NJ | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 6 |
| Settlement process and costs | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Incorrect information on your report | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Rock Holdings Inc. filings cluster in one product
Rock Holdings Inc.'s 11 logged complaints stay concentrated: only 9 states show a filing. 72.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2025-06-04.
Rock Holdings Inc. answers 100% of complaints inside the CFPB's tracked window and closes 90.9% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Rock Holdings Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Rock Holdings Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Rock Holdings Inc. (100% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration