CFPB · Single-product concentration
Roc Capital Holdings LLC
23 CFPB complaints · 82.6% in "Mortgage" · top issue Trouble during payment process.
Roc Capital Holdings LLC: 82.6% of 23 CFPB complaints sit in "Mortgage". Timely 73.9% · relief 4.3%. Allegations, not findings.
- Single-product concentration
- +100% filings 2019 to 2026
CFPB relief outcome brief
CCDB company roc-capital-holdings-llc
4.3% relief · 73.9% timely · 23 filings · Mortgage
Same-product relief peers
Nearest relief peer: Guild Holdings Company (4.3% relief)
Roc Capital Holdings LLC closes 4.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 23 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Roc Capital Holdings LLC complaint mix by product
- Mortgage 19 82.6% – 0% relief
- Credit reporting 4 17.4% – 25% relief
How Roc Capital Holdings LLC's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 19 |
| Credit reporting or other personal consumer reports | 4 |
Where Roc Capital Holdings LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 34.8% of this company's filings
Roc Capital Holdings LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2019
Top States
| State | Complaints |
|---|---|
| IL | 8 |
| NY | 4 |
| MI | 2 |
| MD | 2 |
| CA | 1 |
| GA | 1 |
| OH | 1 |
| WA | 1 |
| FL | 1 |
| MO | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 7 |
| Closing on a mortgage | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Improper use of your report | 3 |
| Struggling to pay mortgage | 3 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2024 | 8 | 25% |
| 2025 | 12 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Roc Capital Holdings LLC filings cluster in one product
Roc Capital Holdings LLC's 23 logged complaints stay concentrated: only 11 states show a filing. Only 39.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2019 through 2026-03-17.
Roc Capital Holdings LLC answers 73.9% of complaints inside the CFPB's tracked window and closes 95.7% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Roc Capital Holdings LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Roc Capital Holdings LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 73.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Roc Capital Holdings LLC (73.9% timely; 4.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration