CFPB · Single-product concentration
Rochester Home Equity, Inc
10 CFPB complaints · 100% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Rochester Home Equity, Inc: 100% of 10 CFPB complaints sit in "Mortgage". Timely 90% · relief 0%. Allegations, not findings.
- Single-product concentration
- -80% filings 2012 to 2017
CFPB relief outcome brief
CCDB company rochester-home-equity-inc
0% relief · 90% timely · 10 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Rochester Home Equity, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Rochester Home Equity, Inc's 10 filings
Only 10% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Rochester Home Equity, Inc complaint mix by product
- Mortgage 10 100.0% – 0% relief
How Rochester Home Equity, Inc's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 10 |
Rochester Home Equity, Inc falling annual filings
Annual filing volume from the CFPB public database
- 2017
- 1
- -80% vs 2012
Top States
| State | Complaints |
|---|---|
| NY | 10 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 4 |
| Settlement process and costs | 2 |
| Loan servicing, payments, escrow account | 2 |
| Application, originator, mortgage broker | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 5 | 100% |
| 2013 | 1 | 100% |
| 2014 | 2 | 50% |
| 2015 | 1 | 100% |
| 2017 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Rochester Home Equity, Inc filings cluster in one product
Rochester Home Equity, Inc's 10 logged complaints stay concentrated: only 1 state shows a filing. Only 10% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2017-09-26.
Rochester Home Equity, Inc answers 90% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Rochester Home Equity, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Rochester Home Equity, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Rochester Home Equity, Inc (90% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration