CFPB · Single-product concentration

Robinson & Hoover

48 CFPB complaints · 85.4% in "Debt collection" · top issue Written notification about debt.

48 CFPB complaints

Robinson & Hoover: 85.4% of 48 CFPB complaints sit in "Debt collection". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +600% filings 2014 to 2026

CFPB relief outcome brief

CCDB company robinson-hoover

0% relief · 100% timely · 48 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Robinson & Hoover (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Robinson & Hoover and nearest filing-volume peers

Robinson & Hoover closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Robinson & Hoover's 48 filings include narrative text

50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Robinson & Hoover complaint mix by product

Total complaints: 48

Robinson & Hoover complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 48 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 41 complaints (85.4%), resolution 0.0% Debt collection 85.4% Vehicle loan: 4 complaints (8.3%), resolution 0.0% Vehicle loan 8.3% Credit reporting: 2 complaints (4.2%), resolution 0.0% Debt or: 1 complaints (2.1%), resolution 0.0%
  • Debt collection 41 85.4% 0% relief
  • Vehicle loan 4 8.3% 0% relief
  • Credit reporting 2 4.2% 0% relief
  • Debt or 1 2.1% 0% relief

How Robinson & Hoover's 48 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 41
Vehicle loan or lease 4
Credit reporting or other personal consumer reports 2
Debt or credit management 1

Concentrated filing states for Robinson & Hoover

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
OK
77.1% of this company's filings
OK37TX4AZ2AR1FL1GA1IN1

Robinson & Hoover rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
7
+600% vs 2014
051015 2014201520192020202120222023202420252026 7

Top States

State Complaints
OK 37
TX 4
AZ 2
AR 1
FL 1
GA 1
IN 1

Top Issues

Issue Complaints
Written notification about debt 13
False statements or representation 10
Attempts to collect debt not owed 8
Took or threatened to take negative or legal action 7
Problems at the end of the loan or lease 3
Incorrect information on your report 2
Unauthorized withdrawals or charges 1
Repossession 1
Cont'd attempts collect debt not owed 1
Taking/threatening an illegal action 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 2 100%
2019 2 100%
2020 2 100%
2021 6 100%
2022 1 100%
2023 4 100%
2024 10 100%
2025 13 100%
2026 7 100%

Source: CFPB Consumer Complaint Database

Robinson & Hoover filings cluster in one product

Robinson & Hoover's 48 logged complaints stay concentrated: only 7 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-19.

Robinson & Hoover answers 100% of complaints inside the CFPB's tracked window and closes 93.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Robinson & Hoover.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Robinson & Hoover: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Robinson & Hoover (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration