Rocky Mountain Mortgage Company
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Rocky Mountain Mortgage Company complaint mix by product
- Mortgage 13 86.7% – 0% relief
- Debt collection 1 6.7% – 0% relief
- Credit reporting 1 6.7% – 0% relief
How Rocky Mountain Mortgage Company's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 13 |
| Debt collection | 1 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 13 |
| AE | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 4 |
| Application, originator, mortgage broker | 2 |
| Incorrect information on your report | 2 |
| Communication tactics | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Struggling to pay mortgage | 1 |
| Loan modification,collection,foreclosure | 1 |
| Loan servicing, payments, escrow account | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 100% |
| 2015 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2022 | 4 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Rocky Mountain Mortgage Company
Rocky Mountain Mortgage Company's 15 logged complaints stay concentrated: only 3 states show a filing on record. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2025-06-17.
Rocky Mountain Mortgage Company answers 100% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Rocky Mountain Mortgage Company.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Rocky Mountain Mortgage Company have?
15, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Rocky Mountain Mortgage Company respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Rocky Mountain Mortgage Company?
"Closing on a mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.