CFPB · Single-product concentration
Rocky Mountain Mortgage Company
15 CFPB complaints · 86.7% in "Mortgage" · top issue Closing on a mortgage.
Rocky Mountain Mortgage Company: 86.7% of 15 CFPB complaints sit in "Mortgage". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2025
CFPB relief outcome brief
CCDB company rocky-mountain-mortgage-company
0% relief · 100% timely · 15 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Rocky Mountain Mortgage Company closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 15 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Rocky Mountain Mortgage Company complaint mix by product
- Mortgage 13 86.7% – 0% relief
- Debt collection 1 6.7% – 0% relief
- Credit reporting 1 6.7% – 0% relief
How Rocky Mountain Mortgage Company's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 13 |
| Debt collection | 1 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Rocky Mountain Mortgage Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 86.7% of this company's filings
Rocky Mountain Mortgage Company complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 13 |
| AE | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 4 |
| Application, originator, mortgage broker | 2 |
| Incorrect information on your report | 2 |
| Communication tactics | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Struggling to pay mortgage | 1 |
| Loan modification,collection,foreclosure | 1 |
| Loan servicing, payments, escrow account | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 100% |
| 2015 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2022 | 4 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Rocky Mountain Mortgage Company filings cluster in one product
Rocky Mountain Mortgage Company's 15 logged complaints stay concentrated: only 3 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-06-17.
Rocky Mountain Mortgage Company answers 100% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Rocky Mountain Mortgage Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Rocky Mountain Mortgage Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Rocky Mountain Mortgage Company (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration