Total complaints
12
Filed since 2013
2026 data Public-data reference. official source
ROCKY MOUNTAIN MORTGAGE COMPANY
12 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
12 consumer complaints filed with the CFPB
This profile shows ROCKY MOUNTAIN MORTGAGE COMPANY's complaint history from CFPB public records. 12 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 0% of cases.
12
Total Complaints
100%
Timely Response
8.3%
Disputed
0%
Relief Provided
3
States Active
2013
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
ROCKY MOUNTAIN MORTGAGE COMPANY complaint mix by product
- Mortgage 12 100.0% – 0% relief
How ROCKY MOUNTAIN MORTGAGE COMPANY's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 12 |
Top States
| State | Complaints |
|---|---|
| TX | 10 |
| AZ | 1 |
| AE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 4 |
| Incorrect information on your report | 2 |
| Application, originator, mortgage broker | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Trouble during payment process | 1 |
| Loan servicing, payments, escrow account | 1 |
| Loan modification,collection,foreclosure | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 2 | 100% |
| 2015 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2022 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ROCKY MOUNTAIN MORTGAGE COMPANY
ROCKY MOUNTAIN MORTGAGE COMPANY has accumulated 12 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2022-11-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ROCKY MOUNTAIN MORTGAGE COMPANY reports a 100% timely-response rate and has closed 91.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ROCKY MOUNTAIN MORTGAGE COMPANY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ROCKY MOUNTAIN MORTGAGE COMPANY have?
ROCKY MOUNTAIN MORTGAGE COMPANY has received 12 consumer complaints filed with the Consumer Financial Protection Bureau.
Does ROCKY MOUNTAIN MORTGAGE COMPANY respond to complaints on time?
ROCKY MOUNTAIN MORTGAGE COMPANY has a 100% timely response rate to CFPB complaints.
What is the most common complaint about ROCKY MOUNTAIN MORTGAGE COMPANY?
The most common issue reported against ROCKY MOUNTAIN MORTGAGE COMPANY is "Closing on a mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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