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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
( date of first lease/loan payment ) and into another loan 1
( date of transfer 4
( Department of Education ). And I would like that to be removed and deleted for incorrectly reporting 1
( despite ongoing statements and fees through XX/XX/XXXX and verified with XXXX chat ) violates these standards 1
( DOT ) was VOID due rescission. Id XXXX XXXX XXXX 1
( e ) 1
( e ) Withheld funds that should be returned to me 1
( e.g. the dissolution of the bank or servicing company ) 1
( each had some # of cents ) 1
( eligibility for/those who receive the Rewards will be determined solely by Venmo ) ( Eligible Participant ) .Offer Period : Starts the date the Eligible Participant receives the Invitation and ends 30 days after Eligible Participant signs up for a Valid Account ( Offer Period ) .How it Works : An Eligible Participant must successfully complete the following during the Offer Period to qualify for a Reward ( defined below ) : ( 1 ) Click through the Invitation and sign up for a Valid Account through the dedicated link on the campaign landing page ( XXXX XXXX XXXX ) ( Campaign Page ) 1
( emphasis added ) : ( 4 ) A financial institution shall designate and retain a BSA/AML compliance officer. The board of directors of a financial institution must ensure that the designated compliance officer is properly qualified and has sufficient authority and resources to administer an effective BSA/AML compliance program. The board is ultimately responsible for establishing the institutions BSA/AML policies and overall BSA/AML compliance. A change in the BSA/AML compliance officer must be reported to the office. 1
( Exxon ) did not provide the information I requested regarding how my account balance was reduced to XXXX and how you can be late making a payment on a zero amount due. ( Attachment # XXXX ). 1
( f ) 54
( f ) ) 2
( f ) any alleged surrender consent ( authenticated 2
( for example 2
( for which I was present ) 1
( Furnisher of information to credit agencies ) whether it be verbal 26
( g ) 1
( g ) ( 1 ). 6
( g ). ) There is no evidence of any notice of foreclosure or default prior to XXXXXX/XX/year>,,PENNYMAC LOAN SERVICES 1
( g ). ) There is no proof of service or evidence of any notice received before XX/XX/year> There is no notice of default 1
( Hard Inquiry ) 9.Account name : XXXX XXXX 1
( Hawaii App XXXX XXXX 1
( hence it was not being pulled from that envelope to spend when my available balance was at XXXX 1
( i ) such amount for each named plaintiff as could be recovered under subparagraph ( A ) 1
( i ) the matter was not obtained through illegal conduct 1
( I ). a statement that the disputed information be reinserted. 3
( I did not give authorization or give permission at no time ) XXXX. ( XXXX XXXX XXXX ) inquired on : ( XX/XX/XXXX ) 3
( I don't see a negative sign in front of any numbers 3
( I had just refinanced 1
( I have a Federal Trade Commission Identity Theft Report and/or a police report ) 3. A statement explicitly declaring that the disputed information does not relate to any transaction or activity performed by me. 1
( I unequivocally disagree with such a statement. ) Then continues to say 4
( I was not informed about this back in XXXX ). 1
( I'm sure I'm not the only person ) and No One is accountable which effects the timing of information being processed to properly do business in a timely manner. THIS IS A SERIOUS PROBLEM! 1
( ii ) an authorization or power to the holder to confess judgment or realize on or dispose of collateral 17
( ii ) income and expense statement 1
( ii ) my right to dispute validity of debt and be provided proof of said debt even though it had already been disputed 1
( ii ) promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer. 1
( ii ) the payment of all other sums payable by the Issuer under this Indenture or any Indenture Supplement relating to the Notes and ( iii ) compliance by the Issuer with the provisions of this Indenture or any Indenture Supplement. 1
( iii ) 2
( III ) a notice that the consumer has the right to add a statement to the consumers file disputing the accuracy or completeness of the disputed information. 1
( iii ) any sale or transfer of your interest in the property 1
( iii ) fraud that induced the obligor to sign the instrument with neither knowledge nor reasonable opportunity to learn of its character or its essential terms 1
( iii ) the loss of possession was not the result of a transfer by the declarer or a lawful seizure 2
( ILLEGAL DATA ) falsely reporting about me : XXXX XXXX {$170.00}. I've never entered into agreement with these folks 3
( including a mortgage analysis which was worthless. ) I have hundreds of papers.Also 1
( including the last response to my complaint via BBB ) WF should be able to explain and provide me an answer. Even for the first wire transfer 1
( insurance and taxes ) ; XX/XX/XXXX ( taxes ) ; XX/XX/XXXX ( taxes ) XX/XX/XXXX ( taxes ). 1
( IRS ) Internal Revenue Service and other governmental regulation agencies. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.