CFPB · Mid-pack CFPB posture
Americash
16 CFPB complaints · 8 states · top issue Application, originator, mortgage broker.
Americash has 16 consumer complaints in the CFPB public database. Timely response is 37.5%; 12.5% closed with relief; top product Mortgage. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- -50% filings 2012 to 2020
CFPB relief outcome brief
CCDB company americash
12.5% relief · 37.5% timely · 16 filings · Mortgage
Same-product relief peers
Nearest relief peer: Prospect Mortgage, LLC (12.5% relief)
Americash closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 16 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Americash complaint mix by product
- Mortgage 6 37.5% – 33% relief
- Payday loan, 5 31.3% – 0% relief
- Debt collection 5 31.3% – 0% relief
How Americash's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 6 |
| Payday loan, title loan, or personal loan | 5 |
| Debt collection | 5 |
Where Americash complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 25% of this company's filings
Americash falling annual filings
Annual filing volume from the CFPB public database
- 2020
- 1
- -50% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 4 |
| IL | 3 |
| PA | 2 |
| WI | 2 |
| AZ | 1 |
| WA | 1 |
| VA | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 3 |
| Settlement process and costs | 2 |
| Written notification about debt | 2 |
| Communication tactics | 2 |
| Credit decision / Underwriting | 1 |
| Problem when making payments | 1 |
| Attempts to collect debt not owed | 1 |
| Struggling to pay your loan | 1 |
| Getting the loan | 1 |
| Charged fees or interest you didn't expect | 1 |
| Loan payment wasn't credited to your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2013 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 2 | 50% |
| 2018 | 6 | 0% |
| 2019 | 2 | 0% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Americash
Americash's 16 logged complaints stay concentrated: only 8 states show a filing. Only 31.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2020-02-17.
Americash answers 37.5% of complaints inside the CFPB's tracked window and closes 25% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Americash.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Americash: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 37.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Americash (37.5% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture