2026 data Public-data reference. official source

AmeriCollect

2.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.0K consumer complaints filed with the CFPB

This profile shows AmeriCollect's complaint history from CFPB public records. 2,027 consumers have filed complaints since 2013. The company has a 99.6% timely response rate and has provided relief in 1.1% of cases.

2.0K
Total Complaints
99.6%
Timely Response
2.6%
Disputed
1.1%
Relief Provided
49
States Active
2013
Since

Total complaints

2.0K

Filed since 2013

Timely response

99.6%

CFPB-tracked response window

Relief rate

1.1%

Closed with monetary or non-monetary relief

Timely response rate 99.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median

Share closed with monetary or non-monetary relief.

AmeriCollect complaint mix by product

Total complaints: 2.0K

AmeriCollect complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,654 complaints (81.6%), resolution 1.0% Debt collection 81.6% Credit reporting,: 257 complaints (12.7%), resolution 0.4% Credit reporting, 12.7% Credit reporting: 105 complaints (5.2%), resolution 2.9% Debt or: 5 complaints (0.2%), resolution 0.0% Credit reporting: 3 complaints (0.1%), resolution 33.3% Credit card: 2 complaints (0.1%), resolution 0.0% Payday loan,: 1 complaints (0.0%), resolution 0.0%
  • Debt collection 2K 81.6% 1% relief
  • Credit reporting, 257 12.7% 0% relief
  • Credit reporting 105 5.2% 3% relief
  • Debt or 5 0.2% 0% relief
  • Credit reporting 3 0.1% 33% relief
  • Credit card 2 0.1% 0% relief
  • Payday loan, 1 0.0% 0% relief

How AmeriCollect's 2.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.7K
Credit reporting, credit repair services, or other personal consumer reports 257
Credit reporting or other personal consumer reports 105
Debt or credit management 5
Credit reporting 3
Credit card or prepaid card 2
Payday loan, title loan, or personal loan 1

Top States

State Complaints
FL 378
WI 319
GA 264
TX 169
NJ 90
IL 85
MI 84
PA 73
NC 59
IN 53
MO 51
SC 48
WA 42
NV 39
CA 36
OH 35
AZ 29
LA 24
NY 18
MS 13

Top Issues

Issue Complaints
Attempts to collect debt not owed 661
Written notification about debt 434
Incorrect information on your report 187
False statements or representation 126
Took or threatened to take negative or legal action 120
Communication tactics 116
Cont'd attempts collect debt not owed 92
Problem with a credit reporting company's investigation into an existing problem 87
Improper use of your report 62
Disclosure verification of debt 57
Improper contact or sharing of info 23
Problem with a company's investigation into an existing problem 22
Threatened to contact someone or share information improperly 15
Electronic communications 8
Credit monitoring or identity theft protection services 4
Incorrect information on credit report 3
Problem with customer service 2
Unauthorized withdrawals or charges 2
Taking/threatening an illegal action 2
Didn't provide services promised 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 28 100%
2015 50 100%
2016 78 100%
2017 125 100%
2018 140 100%
2019 133 99.2%
2020 215 100%
2021 363 99.4%
2022 240 100%
2023 141 98.6%
2024 126 100%
2025 306 99.7%
2026 80 96.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About AmeriCollect

AmeriCollect has accumulated 2,027 consumer complaints in the CFPB public database, with filings active across 49 U.S. states. Of those submissions, 718 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-30, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, AmeriCollect reports a 99.6% timely-response rate and has closed 98.9% of cases with a written explanation to the consumer. 1.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AmeriCollect: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does AmeriCollect have?

AmeriCollect has received 2,027 consumer complaints filed with the Consumer Financial Protection Bureau.

Does AmeriCollect respond to complaints on time?

AmeriCollect has a 99.6% timely response rate to CFPB complaints.

What is the most common complaint about AmeriCollect?

The most common issue reported against AmeriCollect is "Attempts to collect debt not owed" in the "Debt collection" product category.

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