CFPB · Single-product concentration

AmeriCollect

2.4K CFPB complaints · 81.4% in "Debt collection" · top issue Attempts to collect debt not owed.

2.4K CFPB complaints

AmeriCollect: 81.4% of 2.4K CFPB complaints sit in "Debt collection". Timely 99.4% · relief 1.1%. Allegations, not findings.

  • Volume rank #198 of 342
  • Single-product concentration
  • +6350% filings 2013 to 2026

CFPB relief outcome brief

CCDB company americollect

1.1% relief · 99.4% timely · 2.4K filings · Debt collection

Nearest relief peer: Associated Credit Services, Inc. (1.1% relief)

AmeriCollect (this)1.1%Dovenmuehle Mortgage, Inc.2.2%Absolute Resolutions Corp.0.2%Klarna AB4.5%Bank of the West17.4%
Closed-with-relief % among AmeriCollect and nearest filing-volume peers

AmeriCollect closes 1.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of AmeriCollect's 2.4K filings include narrative text

44.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

AmeriCollect complaint mix by product

Total complaints: 2.4K

AmeriCollect complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,969 complaints (81.4%), resolution 1.0% Debt collection 81.4% Credit reporting,: 307 complaints (12.7%), resolution 0.7% Credit reporting, 12.7% Credit reporting: 131 complaints (5.4%), resolution 2.3% Debt or: 5 complaints (0.2%), resolution 0.0% Credit reporting: 4 complaints (0.2%), resolution 25.0% Credit card: 2 complaints (0.1%), resolution 0.0% Payday loan,: 1 complaints (0.0%), resolution 0.0%
  • Debt collection 2K 81.4% 1% relief
  • Credit reporting, 307 12.7% 1% relief
  • Credit reporting 131 5.4% 2% relief
  • Debt or 5 0.2% 0% relief
  • Credit reporting 4 0.2% 25% relief
  • Credit card 2 0.1% 0% relief
  • Payday loan, 1 0.0% 0% relief

How AmeriCollect's 2.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 2.0K
Credit reporting, credit repair services, or other personal consumer reports 307
Credit reporting or other personal consumer reports 131
Debt or credit management 5
Credit reporting 4
Credit card or prepaid card 2
Payday loan, title loan, or personal loan 1

Nationwide filing states for AmeriCollect

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
FL
20.3% of this company's filings
FL491WI366GA316TX191MI101NJ99IL95PA83

AmeriCollect rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
129
+6350% vs 2013
0100200300400500 20132015201720192021202320252026 129

Top States

State Complaints
FL 491
WI 366
GA 316
TX 191
MI 101
NJ 99
IL 95
PA 83
MO 70
NC 68
IN 68
SC 61
WA 48
NV 45
OH 43
CA 36
AZ 33
LA 27
NY 24
MS 17

Top Issues

Issue Complaints
Attempts to collect debt not owed 785
Written notification about debt 511
Incorrect information on your report 213
False statements or representation 184
Took or threatened to take negative or legal action 144
Communication tactics 133
Problem with a credit reporting company's investigation into an existing problem 104
Cont'd attempts collect debt not owed 99
Improper use of your report 90
Disclosure verification of debt 59
Problem with a company's investigation into an existing problem 27
Improper contact or sharing of info 23
Threatened to contact someone or share information improperly 20
Electronic communications 9
Credit monitoring or identity theft protection services 4
Incorrect information on credit report 3
Unauthorized withdrawals or charges 2
Problem with customer service 2
Taking/threatening an illegal action 2
Unexpected or other fees 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 28 100%
2015 56 100%
2016 86 100%
2017 139 100%
2018 167 100%
2019 163 99.4%
2020 253 100%
2021 413 99.5%
2022 307 100%
2023 162 98.8%
2024 151 100%
2025 363 99.7%
2026 129 93.8%

Source: CFPB Consumer Complaint Database

AmeriCollect filings cluster in one product

AmeriCollect's 2,419 logged complaints reach a nationwide footprint - 52 states have at least one filing. 44.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24.

AmeriCollect answers 99.4% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 1.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about AmeriCollect.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for AmeriCollect: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for AmeriCollect (#198 of 342; 99.4% timely; 1.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration