Total complaints
3
Filed since 2016
2026 data Public-data reference. official source
American Trst Company, Inc.
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows American Trst Company, Inc.'s complaint history from CFPB public records. 3 consumers have filed complaints since 2016. The company has a 33.3% timely response rate and has provided relief in 33.3% of cases.
3
Total Complaints
33.3%
Timely Response
33.3%
Disputed
33.3%
Relief Provided
2
States Active
2016
Since
Timely response
33.3%
CFPB-tracked response window
Relief rate
33.3%
Closed with monetary or non-monetary relief
Timely response rate 33.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 33.3%
Industry median
Share closed with monetary or non-monetary relief.
American Trst Company, Inc. complaint mix by product
- Other financial 1 33.3% – 100% relief
- Debt or 1 33.3% – 0% relief
- Debt collection 1 33.3% – 0% relief
How American Trst Company, Inc.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Other financial service | 1 |
| Debt or credit management | 1 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| LA | 2 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 1 |
| Didn't provide services promised | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About American Trst Company, Inc.
American Trst Company, Inc. has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-11-13, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, American Trst Company, Inc. reports a 33.3% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 33.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 33.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Other financial service", and the single most common underlying issue is "Fraud or scam".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating American Trst Company, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does American Trst Company, Inc. have?
American Trst Company, Inc. has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does American Trst Company, Inc. respond to complaints on time?
American Trst Company, Inc. has a 33.3% timely response rate to CFPB complaints.
What is the most common complaint about American Trst Company, Inc.?
The most common issue reported against American Trst Company, Inc. is "Fraud or scam" in the "Other financial service" product category.
Read our methodology — how this data is sourced, computed, and verified.
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