CFPB · Diversified product mix
American Trst Company, Inc.
4 CFPB complaints · diversified mix (top product 25%) · top issue Didn't provide services promised.
American Trst Company, Inc.: top product "Debt or credit management" is only 25% of 4 - multi-bucket mix. Timely 50% · relief 50%. Allegations, not findings.
- Diversified product mix
- 0% filings 2016 to 2025
CFPB relief outcome brief
CCDB company american-trst-company-inc
50% relief · 50% timely · 4 filings · Debt or credit management
Same-product relief peers
Nearest relief peer: Credit Glory LLC (11.9% relief)
American Trst Company, Inc. closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Trst Company, Inc. complaint mix by product
- Debt or 1 25.0% – 0% relief
- Debt collection 1 25.0% – 0% relief
- Other financial 1 25.0% – 100% relief
- Credit reporting, 1 25.0% – 100% relief
How American Trst Company, Inc.'s 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 1 |
| Debt collection | 1 |
| Other financial service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for American Trst Company, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- LA
- 50% of this company's filings
American Trst Company, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| LA | 2 |
| OK | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 1 |
| Written notification about debt | 1 |
| Fraud or scam | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2019 | 1 | 100% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
American Trst Company, Inc. spreads across product buckets
American Trst Company, Inc.'s 4 logged complaints stay concentrated: only 3 states show a filing. 75% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2025-11-13.
American Trst Company, Inc. answers 50% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Trst Company, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Trst Company, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Trst Company, Inc. (50% timely; 50% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix