CFPB · Single-product concentration
Ameritech Financial
217 CFPB complaints · 79.3% in "Student loan" · top issue Dealing with your lender or servicer.
Ameritech Financial: 79.3% of 217 CFPB complaints sit in "Student loan". Timely 9.2% · relief 4.6%. Allegations, not findings.
- Single-product concentration
- +700% filings 2017 to 2020
CFPB relief outcome brief
CCDB company ameritech-financial
4.6% relief · 9.2% timely · 217 filings · Student loan
Same-product relief peers
Nearest relief peer: First Associates Loan Servicing LLC (4.6% relief)
Ameritech Financial closes 4.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Ameritech Financial's 217 filings include narrative text
50.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ameritech Financial complaint mix by product
- Student loan 172 79.3% – 5% relief
- Money transfer, 24 11.1% – 4% relief
- Debt collection 20 9.2% – 5% relief
- Credit reporting, 1 0.5% – 0% relief
How Ameritech Financial's 217 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 172 |
| Money transfer, virtual currency, or money service | 24 |
| Debt collection | 20 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Ameritech Financial complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 10.6% of this company's filings
Ameritech Financial rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 8
- +700% vs 2017
Top States
| State | Complaints |
|---|---|
| PA | 23 |
| FL | 19 |
| CA | 18 |
| TX | 14 |
| NY | 14 |
| IN | 12 |
| MI | 10 |
| NJ | 10 |
| VA | 9 |
| TN | 9 |
| KY | 7 |
| MD | 6 |
| MO | 6 |
| AR | 6 |
| IA | 5 |
| MT | 4 |
| OK | 3 |
| LA | 3 |
| AL | 2 |
| AK | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 138 |
| Struggling to repay your loan | 29 |
| Fraud or scam | 17 |
| False statements or representation | 17 |
| Getting a loan | 5 |
| Confusing or misleading advertising or marketing | 4 |
| Confusing or missing disclosures | 3 |
| Written notification about debt | 2 |
| Problem with customer service | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 149 | 12.8% |
| 2019 | 59 | 0% |
| 2020 | 8 | 0% |
Source: CFPB Consumer Complaint Database
Ameritech Financial filings cluster in one product
Ameritech Financial's 217 logged complaints stay concentrated: only 27 states show a filing. 50.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2020-05-28.
Ameritech Financial answers 9.2% of complaints inside the CFPB's tracked window and closes 30.9% with a written explanation. 4.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ameritech Financial.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ameritech Financial: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 217.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 9.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ameritech Financial (9.2% timely; 4.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration