CFPB · Single-product concentration
AmeriFirst Financial Corporation
52 CFPB complaints · 94.2% in "Mortgage" · top issue Trouble during payment process.
AmeriFirst Financial Corporation: 94.2% of 52 CFPB complaints sit in "Mortgage". Timely 80.8% · relief 21.2%. Allegations, not findings.
- Single-product concentration
- +100% filings 2012 to 2026
CFPB relief outcome brief
CCDB company amerifirst-financial-corporation
21.2% relief · 80.8% timely · 52 filings · Mortgage
Same-product relief peers
Nearest relief peer: Lender Live (21.1% relief)
AmeriFirst Financial Corporation closes 21.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 52 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
AmeriFirst Financial Corporation complaint mix by product
- Mortgage 49 94.2% – 22% relief
- Credit reporting, 1 1.9% – 0% relief
- Debt collection 1 1.9% – 0% relief
- Debt or 1 1.9% – 0% relief
How AmeriFirst Financial Corporation's 52 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Debt collection | 1 |
| Debt or credit management | 1 |
Where AmeriFirst Financial Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 36.5% of this company's filings
AmeriFirst Financial Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2012
Top States
| State | Complaints |
|---|---|
| MI | 19 |
| FL | 12 |
| OH | 8 |
| SC | 2 |
| IL | 2 |
| KY | 2 |
| NV | 1 |
| WI | 1 |
| CA | 1 |
| PA | 1 |
| NC | 1 |
| NH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 16 |
| Applying for a mortgage or refinancing an existing mortgage | 11 |
| Loan servicing, payments, escrow account | 6 |
| Closing on a mortgage | 5 |
| Loan modification,collection,foreclosure | 3 |
| Struggling to pay mortgage | 3 |
| Settlement process and costs | 2 |
| Application, originator, mortgage broker | 2 |
| Identity theft protection or other monitoring services | 1 |
| Attempts to collect debt not owed | 1 |
| Didn't provide services promised | 1 |
| Credit decision / Underwriting | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 0% |
| 2013 | 1 | 100% |
| 2014 | 4 | 75% |
| 2015 | 4 | 75% |
| 2016 | 3 | 66.7% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 11 | 100% |
| 2020 | 4 | 75% |
| 2021 | 11 | 100% |
| 2022 | 6 | 66.7% |
| 2023 | 2 | 50% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
AmeriFirst Financial Corporation filings cluster in one product
AmeriFirst Financial Corporation's 52 logged complaints stay concentrated: only 12 states show a filing. Only 34.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-02-05.
AmeriFirst Financial Corporation answers 80.8% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 21.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about AmeriFirst Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for AmeriFirst Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 52.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 80.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for AmeriFirst Financial Corporation (80.8% timely; 21.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration