2026 data Public-data reference. official source

AmeriFirst Financial Corporation

42 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

42 consumer complaints filed with the CFPB

This profile shows AmeriFirst Financial Corporation's complaint history from CFPB public records. 42 consumers have filed complaints since 2012. The company has a 78.6% timely response rate and has provided relief in 19% of cases.

42
Total Complaints
78.6%
Timely Response
2.4%
Disputed
19%
Relief Provided
11
States Active
2012
Since

Total complaints

42

Filed since 2012

Timely response

78.6%

CFPB-tracked response window

Relief rate

19%

Closed with monetary or non-monetary relief

Timely response rate 78.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 19.0%
Industry median

Share closed with monetary or non-monetary relief.

AmeriFirst Financial Corporation complaint mix by product

Total complaints: 42

AmeriFirst Financial Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 42 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 39 complaints (92.9%), resolution 20.5% Mortgage 92.9% Credit reporting,: 1 complaints (2.4%), resolution 0.0% Debt collection: 1 complaints (2.4%), resolution 0.0% Debt or: 1 complaints (2.4%), resolution 0.0%
  • Mortgage 39 92.9% 21% relief
  • Credit reporting, 1 2.4% 0% relief
  • Debt collection 1 2.4% 0% relief
  • Debt or 1 2.4% 0% relief

How AmeriFirst Financial Corporation's 42 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 39
Credit reporting, credit repair services, or other personal consumer reports 1
Debt collection 1
Debt or credit management 1

Top States

State Complaints
MI 15
FL 8
OH 7
IL 2
KY 2
SC 2
PA 1
NV 1
WI 1
NH 1
NC 1

Top Issues

Issue Complaints
Trouble during payment process 12
Applying for a mortgage or refinancing an existing mortgage 7
Loan servicing, payments, escrow account 6
Closing on a mortgage 5
Loan modification,collection,foreclosure 3
Settlement process and costs 2
Application, originator, mortgage broker 2
Identity theft protection or other monitoring services 1
Attempts to collect debt not owed 1
Didn't provide services promised 1
Credit decision / Underwriting 1
Struggling to pay mortgage 1

Yearly Trend

Year Complaints Timely
2012 1 0%
2013 1 100%
2014 4 75%
2015 4 75%
2016 3 66.7%
2017 1 100%
2018 2 100%
2019 7 100%
2020 2 100%
2021 8 100%
2022 5 60%
2023 2 50%
2026 2 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About AmeriFirst Financial Corporation

AmeriFirst Financial Corporation has accumulated 42 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-02-05, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, AmeriFirst Financial Corporation reports a 78.6% timely-response rate and has closed 76.2% of cases with a written explanation to the consumer. 19% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AmeriFirst Financial Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does AmeriFirst Financial Corporation have?

AmeriFirst Financial Corporation has received 42 consumer complaints filed with the Consumer Financial Protection Bureau.

Does AmeriFirst Financial Corporation respond to complaints on time?

AmeriFirst Financial Corporation has a 78.6% timely response rate to CFPB complaints.

What is the most common complaint about AmeriFirst Financial Corporation?

The most common issue reported against AmeriFirst Financial Corporation is "Trouble during payment process" in the "Mortgage" product category.

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