2026 data Public-data reference. official source

AMERIS BANCORP

438 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

438 consumer complaints filed with the CFPB

This profile shows AMERIS BANCORP's complaint history from CFPB public records. 438 consumers have filed complaints since 2018. The company has a 97.5% timely response rate and has provided relief in 3.9% of cases.

438
Total Complaints
97.5%
Timely Response
0%
Disputed
3.9%
Relief Provided
27
States Active
2018
Since

Total complaints

438

Filed since 2018

Timely response

97.5%

CFPB-tracked response window

Relief rate

3.9%

Closed with monetary or non-monetary relief

Timely response rate 97.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.9%
Industry median

Share closed with monetary or non-monetary relief.

AMERIS BANCORP complaint mix by product

Total complaints: 438

AMERIS BANCORP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 438 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 194 complaints (46.0%), resolution 4.6% Mortgage 46.0% Checking or: 138 complaints (32.7%), resolution 5.1% Checking or 32.7% Credit reporting: 30 complaints (7.1%), resolution 0.0% Credit reporting 7.1% Credit reporting,: 21 complaints (5.0%), resolution 0.0% Vehicle loan: 18 complaints (4.3%), resolution 5.6% Debt collection: 12 complaints (2.8%), resolution 0.0% Money transfer,: 9 complaints (2.1%), resolution 0.0%
  • Mortgage 194 46.0% 5% relief
  • Checking or 138 32.7% 5% relief
  • Credit reporting 30 7.1% 0% relief
  • Credit reporting, 21 5.0% 0% relief
  • Vehicle loan 18 4.3% 6% relief
  • Debt collection 12 2.8% 0% relief
  • Money transfer, 9 2.1% 0% relief

How AMERIS BANCORP's 438 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 194
Checking or savings account 138
Credit reporting or other personal consumer reports 30
Credit reporting, credit repair services, or other personal consumer reports 21
Vehicle loan or lease 18
Debt collection 12
Money transfer, virtual currency, or money service 9
Payday loan, title loan, or personal loan 7
Payday loan, title loan, personal loan, or advance loan 7
Credit card 1
Prepaid card 1

Top States

State Complaints
GA 194
FL 93
SC 29
VA 17
CA 14
MD 14
AL 13
NC 9
TX 8
TN 7
IA 4
PA 4
CO 3
NY 3
LA 3
MI 2
OR 2
IL 1
PR 1
MO 1

Top Issues

Issue Complaints
Trouble during payment process 108
Managing an account 84
Struggling to pay mortgage 45
Incorrect information on your report 38
Applying for a mortgage or refinancing an existing mortgage 20
Problem caused by your funds being low 16
Closing on a mortgage 16
Problem with a lender or other company charging your account 15
Opening an account 13
Improper use of your report 12
Closing an account 9
Problems at the end of the loan or lease 8
Problem with a credit reporting company's investigation into an existing problem 6
Managing the loan or lease 6
Attempts to collect debt not owed 5
Charged fees or interest you didn't expect 3
Money was not available when promised 3
Problem when making payments 3
False statements or representation 3
Took or threatened to take negative or legal action 3

Yearly Trend

Year Complaints Timely
2018 4 100%
2019 28 89.3%
2020 55 98.2%
2021 57 93%
2022 81 97.5%
2023 62 100%
2024 53 100%
2025 70 98.6%
2026 28 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About AMERIS BANCORP

AMERIS BANCORP has accumulated 438 consumer complaints in the CFPB public database, with filings active across 27 U.S. states. Of those submissions, 155 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, AMERIS BANCORP reports a 97.5% timely-response rate and has closed 95.9% of cases with a written explanation to the consumer. 3.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AMERIS BANCORP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does AMERIS BANCORP have?

AMERIS BANCORP has received 438 consumer complaints filed with the Consumer Financial Protection Bureau.

Does AMERIS BANCORP respond to complaints on time?

AMERIS BANCORP has a 97.5% timely response rate to CFPB complaints.

What is the most common complaint about AMERIS BANCORP?

The most common issue reported against AMERIS BANCORP is "Trouble during payment process" in the "Mortgage" product category.

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