CFPB · Narrative-heavy record
Ameris Bancorp
599 CFPB complaints · 48.2% with narratives · top issue Trouble during payment process.
Ameris Bancorp: 48.2% of 599 filings include consumer narratives. Timely 97% · relief 3.5% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- +1475% filings 2018 to 2026
CFPB relief outcome brief
CCDB company ameris-bancorp
3.5% relief · 97% timely · 599 filings · Mortgage
Same-product relief peers
Nearest relief peer: Stearns Ventures, LLC (3.5% relief)
Ameris Bancorp closes 3.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Ameris Bancorp's 599 filings include narrative text
48.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ameris Bancorp complaint mix by product
- Mortgage 289 49.9% – 5% relief
- Checking or 170 29.4% – 4% relief
- Credit reporting 39 6.7% – 0% relief
- Credit reporting, 24 4.1% – 0% relief
- Vehicle loan 23 4.0% – 4% relief
- Debt collection 18 3.1% – 0% relief
- Money transfer, 16 2.8% – 0% relief
How Ameris Bancorp's 599 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 289 |
| Checking or savings account | 170 |
| Credit reporting or other personal consumer reports | 39 |
| Credit reporting, credit repair services, or other personal consumer reports | 24 |
| Vehicle loan or lease | 23 |
| Debt collection | 18 |
| Money transfer, virtual currency, or money service | 16 |
| Payday loan, title loan, personal loan, or advance loan | 10 |
| Payday loan, title loan, or personal loan | 8 |
| Credit card | 1 |
| Prepaid card | 1 |
Concentrated filing states for Ameris Bancorp
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 43.1% of this company's filings
Ameris Bancorp rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 63
- +1475% vs 2018
Top States
| State | Complaints |
|---|---|
| GA | 258 |
| FL | 126 |
| SC | 39 |
| VA | 27 |
| CA | 25 |
| MD | 22 |
| AL | 16 |
| NC | 14 |
| TX | 13 |
| TN | 7 |
| IA | 6 |
| CO | 5 |
| NY | 4 |
| LA | 4 |
| PA | 4 |
| OR | 2 |
| MI | 2 |
| NH | 2 |
| IL | 2 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 171 |
| Managing an account | 103 |
| Struggling to pay mortgage | 58 |
| Incorrect information on your report | 45 |
| Applying for a mortgage or refinancing an existing mortgage | 31 |
| Closing on a mortgage | 23 |
| Problem caused by your funds being low | 20 |
| Problem with a lender or other company charging your account | 20 |
| Opening an account | 16 |
| Improper use of your report | 15 |
| Closing an account | 10 |
| Managing the loan or lease | 9 |
| Problems at the end of the loan or lease | 8 |
| Attempts to collect debt not owed | 8 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Charged fees or interest you didn't expect | 5 |
| False statements or representation | 5 |
| Other transaction problem | 5 |
| Took or threatened to take negative or legal action | 4 |
| Money was not available when promised | 4 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 4 | 100% |
| 2019 | 32 | 87.5% |
| 2020 | 71 | 91.5% |
| 2021 | 80 | 93.8% |
| 2022 | 106 | 98.1% |
| 2023 | 82 | 100% |
| 2024 | 69 | 100% |
| 2025 | 92 | 98.9% |
| 2026 | 63 | 100% |
Source: CFPB Consumer Complaint Database
Ameris Bancorp's narrative-rich complaint ledger
Ameris Bancorp's 599 logged complaints stay concentrated: only 30 states show a filing. 48.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-06-24.
Ameris Bancorp answers 97% of complaints inside the CFPB's tracked window and closes 95.8% with a written explanation. 3.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ameris Bancorp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ameris Bancorp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 599.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ameris Bancorp (97% timely; 3.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record