CFPB · Single-product concentration
Amerifirst Financial, Inc.
37 CFPB complaints · 81.1% in "Mortgage" · top issue Closing on a mortgage.
Amerifirst Financial, Inc.: 81.1% of 37 CFPB complaints sit in "Mortgage". Timely 75.7% · relief 10.8%. Allegations, not findings.
- Single-product concentration
- -50% filings 2013 to 2026
CFPB relief outcome brief
CCDB company amerifirst-financial-inc
10.8% relief · 75.7% timely · 37 filings · Mortgage
Same-product relief peers
Nearest relief peer: Sierra Pacific Mortgage (10.9% relief)
Amerifirst Financial, Inc. closes 10.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Amerifirst Financial, Inc.'s 37 filings include narrative text
43.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Amerifirst Financial, Inc. complaint mix by product
- Mortgage 30 81.1% – 13% relief
- Credit reporting 4 10.8% – 0% relief
- Credit card 1 2.7% – 0% relief
- Debt collection 1 2.7% – 0% relief
- Credit reporting, 1 2.7% – 0% relief
How Amerifirst Financial, Inc.'s 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 30 |
| Credit reporting or other personal consumer reports | 4 |
| Credit card | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Amerifirst Financial, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 32.4% of this company's filings
Amerifirst Financial, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -50% vs 2013
Top States
| State | Complaints |
|---|---|
| AZ | 12 |
| CA | 9 |
| TX | 4 |
| NC | 2 |
| CO | 2 |
| NM | 1 |
| IL | 1 |
| NY | 1 |
| ID | 1 |
| UT | 1 |
| NV | 1 |
| WA | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 13 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Loan servicing, payments, escrow account | 3 |
| Incorrect information on your report | 2 |
| Improper use of your report | 2 |
| Application, originator, mortgage broker | 2 |
| Settlement process and costs | 2 |
| Trouble during payment process | 2 |
| Other features, terms, or problems | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Loan modification,collection,foreclosure | 1 |
| Credit decision / Underwriting | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 1 | 100% |
| 2015 | 1 | 100% |
| 2016 | 3 | 100% |
| 2017 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 5 | 80% |
| 2021 | 8 | 87.5% |
| 2022 | 3 | 100% |
| 2023 | 4 | 75% |
| 2024 | 3 | 0% |
| 2025 | 1 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Amerifirst Financial, Inc. filings cluster in one product
Amerifirst Financial, Inc.'s 37 logged complaints stay concentrated: only 13 states show a filing. 43.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-03-03.
Amerifirst Financial, Inc. answers 75.7% of complaints inside the CFPB's tracked window and closes 73% with a written explanation. 10.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Amerifirst Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Amerifirst Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 37.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 75.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Amerifirst Financial, Inc. (75.7% timely; 10.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration