CFPB · Single-product concentration
American Southwest Mortgage Corp.
17 CFPB complaints · 100% in "Mortgage" · top issue Loan servicing, payments, escrow account.
American Southwest Mortgage Corp.: 100% of 17 CFPB complaints sit in "Mortgage". Timely 64.7% · relief 23.5%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2017
CFPB relief outcome brief
CCDB company american-southwest-mortgage-corp
23.5% relief · 64.7% timely · 17 filings · Mortgage
Same-product relief peers
Nearest relief peer: Homestar Financial Corporation (23.2% relief)
American Southwest Mortgage Corp. closes 23.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 17 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Southwest Mortgage Corp. complaint mix by product
- Mortgage 17 100.0% – 24% relief
How American Southwest Mortgage Corp.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 17 |
Concentrated filing states for American Southwest Mortgage Corp.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 47.1% of this company's filings
American Southwest Mortgage Corp. complaints by year
Annual filing volume from the CFPB public database
- 2017
- 2
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 8 |
| OR | 2 |
| ME | 1 |
| IA | 1 |
| MN | 1 |
| FL | 1 |
| LA | 1 |
| MO | 1 |
| CO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 6 |
| Application, originator, mortgage broker | 6 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Credit decision / Underwriting | 1 |
| Settlement process and costs | 1 |
| Loan modification,collection,foreclosure | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 50% |
| 2014 | 4 | 50% |
| 2015 | 4 | 75% |
| 2016 | 5 | 60% |
| 2017 | 2 | 100% |
Source: CFPB Consumer Complaint Database
American Southwest Mortgage Corp. filings cluster in one product
American Southwest Mortgage Corp.'s 17 logged complaints stay concentrated: only 9 states show a filing. Only 17.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2017-08-04.
American Southwest Mortgage Corp. answers 64.7% of complaints inside the CFPB's tracked window and closes 64.7% with a written explanation. 23.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Southwest Mortgage Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Southwest Mortgage Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 64.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Southwest Mortgage Corp. (64.7% timely; 23.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration