CFPB · Diversified product mix
American Student Loan Advocates
4 CFPB complaints · diversified mix (top product 25%) · top issue Problem with a purchase shown on your statement.
American Student Loan Advocates: top product "Credit card" is only 25% of 4 - multi-bucket mix. Timely 100% · relief 25%. Allegations, not findings.
- Diversified product mix
- 0% filings 2017 to 2026
CFPB relief outcome brief
CCDB company american-student-loan-advocates
25% relief · 100% timely · 4 filings · Credit card
Same-product relief peers
Nearest relief peer: First National Bank of Omaha (21.6% relief)
American Student Loan Advocates closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Student Loan Advocates complaint mix by product
- Credit card 1 25.0% – 0% relief
- Debt collection 1 25.0% – 0% relief
- Credit reporting, 1 25.0% – 100% relief
- Student loan 1 25.0% – 0% relief
How American Student Loan Advocates's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 1 |
| Debt collection | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Student loan | 1 |
Where American Student Loan Advocates complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 25% of this company's filings
American Student Loan Advocates complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2017
Top States
| State | Complaints |
|---|---|
| TX | 1 |
| CO | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase shown on your statement | 1 |
| False statements or representation | 1 |
| Fraud or scam | 1 |
| Struggling to repay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
American Student Loan Advocates spreads across product buckets
American Student Loan Advocates's 4 logged complaints stay concentrated: only 3 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-23.
American Student Loan Advocates answers 100% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Problem with a purchase shown on your statement."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Student Loan Advocates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Student Loan Advocates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Student Loan Advocates (100% timely; 25% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix