CFPB · Lighter issue volume
Lost or stolen refund
15 CFPB complaints (light-volume third) · 12 companies · top product Payday loan, title loan, personal loan, or advance loan.
"Lost or stolen refund" is in the light-volume third with 15 CFPB complaints (ranks #172 of 178) across 12 companies. Top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.
- Volume rank #172 of 178
- Pending Company Match 13.3% of filings
- Data updated June 2026
- Lighter issue volume
Lead companies on "Lost or stolen refund"
| # | Company | Complaints |
|---|---|---|
| 1 | Pending Company Match | 2 |
| 2 | World Acceptance Corporation | 2 |
| 3 | Chime Financial Inc | 2 |
| 4 | Amscot Corporation | 1 |
| 5 | Citizens Financial Group, Inc. | 1 |
| 6 | Credit Karma, LLC | 1 |
| 7 | Equifax, Inc. | 1 |
| 8 | Westlake Services, LLC | 1 |
| 9 | OneMain Finance Corporation | 1 |
| 10 | Kikoff Inc. | 1 |
| 11 | Nelnet, Inc. | 1 |
| 12 | Citibank, N.a. | 1 |
Source: CFPB Consumer Complaint Database
"Lost or stolen refund" in the light-volume third
"Lost or stolen refund" names only 12 companies, so filings cluster on a small respondent set rather than the whole market. Volume lands in the lightest third of indexed issue categories (#172 of 178). No single company exceeds 13.3% of these filings.
The most common product category where "Lost or stolen refund" is raised is "Payday loan, title loan, personal loan, or advance loan". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.
Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.
Data sourced from official public datasets for "Lost or stolen refund" (#172 of 178; 12 companies). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter issue volume