CFPB · Narrative-heavy record
Bill.Com, LLC
115 CFPB complaints · 60.9% with narratives · top issue Problem with a purchase shown on your statement.
Bill.Com, LLC: 60.9% of 115 filings include consumer narratives. Timely 100% · relief 0.9% · top product Money transfer, virtual currency, or money service. Allegations, not findings.
- Narrative-heavy record
- +1450% filings 2019 to 2026
CFPB relief outcome brief
CCDB company bill-com-llc
0.9% relief · 100% timely · 115 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Blockchain.com, Inc. (1% relief)
Bill.Com, LLC closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Bill.Com, LLC's 115 filings include narrative text
60.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bill.Com, LLC complaint mix by product
- Money transfer, 58 50.4% – 2% relief
- Credit card 30 26.1% – 0% relief
- Checking or 13 11.3% – 0% relief
- Payday loan, 5 4.3% – 0% relief
- Debt collection 5 4.3% – 0% relief
- Credit card 3 2.6% – 0% relief
- Credit reporting 1 0.9% – 0% relief
How Bill.Com, LLC's 115 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 58 |
| Credit card | 30 |
| Checking or savings account | 13 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Debt collection | 5 |
| Credit card or prepaid card | 3 |
| Credit reporting or other personal consumer reports | 1 |
Where Bill.Com, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 17.4% of this company's filings
Bill.Com, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 31
- +1450% vs 2019
Top States
| State | Complaints |
|---|---|
| CA | 20 |
| FL | 10 |
| NY | 8 |
| TX | 7 |
| PA | 7 |
| VA | 7 |
| LA | 4 |
| WA | 4 |
| IL | 4 |
| NJ | 4 |
| MD | 4 |
| AZ | 3 |
| NC | 3 |
| CO | 3 |
| SC | 3 |
| OK | 2 |
| IN | 2 |
| NV | 2 |
| GA | 2 |
| MA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase shown on your statement | 10 |
| Other transaction problem | 9 |
| Money was not available when promised | 8 |
| Closing your account | 7 |
| Managing an account | 7 |
| Unauthorized transactions or other transaction problem | 6 |
| Other features, terms, or problems | 6 |
| Unexpected or other fees | 6 |
| Fraud or scam | 6 |
| Confusing or missing disclosures | 5 |
| Trouble using your card | 5 |
| Other service problem | 5 |
| Problem with customer service | 4 |
| Trouble accessing funds in your mobile or digital wallet | 4 |
| Problem with a lender or other company charging your account | 4 |
| Confusing or misleading advertising or marketing | 3 |
| Attempts to collect debt not owed | 3 |
| Getting a credit card | 3 |
| Advertising and marketing, including promotional offers | 2 |
| Problems receiving the advance | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 3 | 100% |
| 2022 | 7 | 100% |
| 2023 | 16 | 100% |
| 2024 | 25 | 100% |
| 2025 | 30 | 100% |
| 2026 | 31 | 100% |
Source: CFPB Consumer Complaint Database
Bill.Com, LLC's narrative-rich complaint ledger
Bill.Com, LLC's 115 logged complaints stay concentrated: only 30 states show a filing. 60.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-17.
Bill.Com, LLC answers 100% of complaints inside the CFPB's tracked window and closes 93% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Problem with a purchase shown on your statement."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bill.Com, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Bill.Com, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 115.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Bill.Com, LLC (100% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record