CFPB · Narrative-heavy record

BHFC Financial Services INC

51 CFPB complaints · 56.9% with narratives · top issue Incorrect information on your report.

51 CFPB complaints

BHFC Financial Services INC: 56.9% of 51 filings include consumer narratives. Timely 84.3% · relief 0% · top product Vehicle loan or lease. Allegations, not findings.

  • Narrative-heavy record
  • +150% filings 2015 to 2026

CFPB relief outcome brief

CCDB company bhfc-financial-services-inc

0% relief · 84.3% timely · 51 filings · Vehicle loan or lease

Nearest relief peer: BMW Financial Services NA, LLC (0% relief)

BHFC Financial Services INC …0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among BHFC Financial Services INC and nearest filing-volume peers

BHFC Financial Services INC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of BHFC Financial Services INC's 51 filings include narrative text

56.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 84.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

BHFC Financial Services INC complaint mix by product

Total complaints: 51

BHFC Financial Services INC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 51 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 25 complaints (49.0%), resolution 0.0% Vehicle loan 49.0% Credit reporting,: 11 complaints (21.6%), resolution 0.0% Credit reporting, 21.6% Debt collection: 6 complaints (11.8%), resolution 0.0% Debt collection 11.8% Credit reporting: 6 complaints (11.8%), resolution 0.0% Credit reporting 11.8% Consumer Loan: 2 complaints (3.9%), resolution 0.0% Payday loan,: 1 complaints (2.0%), resolution 0.0%
  • Vehicle loan 25 49.0% 0% relief
  • Credit reporting, 11 21.6% 0% relief
  • Debt collection 6 11.8% 0% relief
  • Credit reporting 6 11.8% 0% relief
  • Consumer Loan 2 3.9% 0% relief
  • Payday loan, 1 2.0% 0% relief

How BHFC Financial Services INC's 51 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 25
Credit reporting, credit repair services, or other personal consumer reports 11
Debt collection 6
Credit reporting or other personal consumer reports 6
Consumer Loan 2
Payday loan, title loan, or personal loan 1

Where BHFC Financial Services INC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
AZ
39.2% of this company's filings
AZ20NV14CA10CO3FL2TX1WA1

BHFC Financial Services INC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
5
+150% vs 2015
024681012 201520162017201820192020202120222023202420252026 5

Top States

State Complaints
AZ 20
NV 14
CA 10
CO 3
FL 2
TX 1
WA 1

Top Issues

Issue Complaints
Incorrect information on your report 16
Repossession 6
Struggling to pay your loan 6
Getting a loan or lease 4
Managing the loan or lease 3
Attempts to collect debt not owed 3
Took or threatened to take negative or legal action 2
Improper use of your report 2
Problem with a company's investigation into an existing problem 2
Problems at the end of the loan or lease 2
Problems when you are unable to pay 1
Taking out the loan or lease 1
False statements or representation 1
Vehicle was repossessed or sold the vehicle 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2015 2 100%
2016 1 0%
2017 3 0%
2018 4 0%
2019 6 100%
2020 1 100%
2021 10 100%
2022 4 100%
2023 4 100%
2024 5 100%
2025 6 100%
2026 5 100%

Source: CFPB Consumer Complaint Database

BHFC Financial Services INC's narrative-rich complaint ledger

BHFC Financial Services INC's 51 logged complaints stay concentrated: only 7 states show a filing. 56.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-02-26.

BHFC Financial Services INC answers 84.3% of complaints inside the CFPB's tracked window and closes 98% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BHFC Financial Services INC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for BHFC Financial Services INC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for BHFC Financial Services INC (84.3% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record