Total complaints
8
Filed since 2016
2026 data Public-data reference. official source
BFS Capital Inc.
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
8 consumer complaints filed with the CFPB
This profile shows BFS Capital Inc.'s complaint history from CFPB public records. 8 consumers have filed complaints since 2016. The company has a 62.5% timely response rate and has provided relief in 12.5% of cases.
8
Total Complaints
62.5%
Timely Response
0%
Disputed
12.5%
Relief Provided
7
States Active
2016
Since
Timely response
62.5%
CFPB-tracked response window
Relief rate
12.5%
Closed with monetary or non-monetary relief
Timely response rate 62.5%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 12.5%
Industry median
Share closed with monetary or non-monetary relief.
BFS Capital Inc. complaint mix by product
- Bank account 3 37.5% – 0% relief
- Consumer Loan 2 25.0% – 0% relief
- Debt collection 1 12.5% – 100% relief
- Payday loan, 1 12.5% – 0% relief
- Money transfer, 1 12.5% – 0% relief
How BFS Capital Inc.'s 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Bank account or service | 3 |
| Consumer Loan | 2 |
| Debt collection | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| LA | 1 |
| CA | 1 |
| NY | 1 |
| GA | 1 |
| TX | 1 |
| MN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Account opening, closing, or management | 3 |
| Shopping for a loan or lease | 1 |
| Managing the loan or lease | 1 |
| Written notification about debt | 1 |
| Struggling to pay your loan | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 5 | 60% |
| 2017 | 1 | 100% |
| 2019 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About BFS Capital Inc.
BFS Capital Inc. has accumulated 8 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-03-29, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, BFS Capital Inc. reports a 62.5% timely-response rate and has closed 75% of cases with a written explanation to the consumer. 12.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Bank account or service", and the single most common underlying issue is "Account opening, closing, or management".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BFS Capital Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does BFS Capital Inc. have?
BFS Capital Inc. has received 8 consumer complaints filed with the Consumer Financial Protection Bureau.
Does BFS Capital Inc. respond to complaints on time?
BFS Capital Inc. has a 62.5% timely response rate to CFPB complaints.
What is the most common complaint about BFS Capital Inc.?
The most common issue reported against BFS Capital Inc. is "Account opening, closing, or management" in the "Bank account or service" product category.
Read our methodology — how this data is sourced, computed, and verified.
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