CFPB · Mid-pack CFPB posture
BFS Capital Inc.
8 CFPB complaints · 7 states · top issue Account opening, closing, or management.
BFS Capital Inc. has 8 consumer complaints in the CFPB public database. Timely response is 62.5%; 12.5% closed with relief; top product Bank account or service. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- -80% filings 2016 to 2025
CFPB relief outcome brief
CCDB company bfs-capital-inc
12.5% relief · 62.5% timely · 8 filings · Bank account or service
Same-product relief peers
Nearest relief peer: Popular Bank (16.8% relief)
BFS Capital Inc. closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
BFS Capital Inc. complaint mix by product
- Bank account 3 37.5% – 0% relief
- Consumer Loan 2 25.0% – 0% relief
- Money transfer, 1 12.5% – 0% relief
- Payday loan, 1 12.5% – 0% relief
- Debt collection 1 12.5% – 100% relief
How BFS Capital Inc.'s 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Bank account or service | 3 |
| Consumer Loan | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Debt collection | 1 |
Where BFS Capital Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 25% of this company's filings
BFS Capital Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -80% vs 2016
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| MN | 1 |
| LA | 1 |
| GA | 1 |
| TX | 1 |
| NY | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Account opening, closing, or management | 3 |
| Fraud or scam | 1 |
| Managing the loan or lease | 1 |
| Shopping for a loan or lease | 1 |
| Struggling to pay your loan | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 5 | 60% |
| 2017 | 1 | 100% |
| 2019 | 1 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about BFS Capital Inc.
BFS Capital Inc.'s 8 logged complaints stay concentrated: only 7 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2025-03-29.
BFS Capital Inc. answers 62.5% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Bank account or service" draws the most filings, most often for "Account opening, closing, or management."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BFS Capital Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for BFS Capital Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 62.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for BFS Capital Inc. (62.5% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture