CFPB · Single-product concentration
Bitstamp USA, Inc.
68 CFPB complaints · 94.1% in "Money transfer, virtual currency, or money service" · top issue Other transaction problem.
Bitstamp USA, Inc.: 94.1% of 68 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 10.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- +125% filings 2023 to 2026
CFPB relief outcome brief
CCDB company bitstamp-usa-inc
0% relief · 10.3% timely · 68 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Early Warning Services, LLC (0% relief)
Bitstamp USA, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Bitstamp USA, Inc.'s 68 filings include narrative text
58.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bitstamp USA, Inc. complaint mix by product
- Money transfer, 64 94.1% – 0% relief
- Checking or 2 2.9% – 0% relief
- Debt collection 2 2.9% – 0% relief
How Bitstamp USA, Inc.'s 68 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 64 |
| Checking or savings account | 2 |
| Debt collection | 2 |
Where Bitstamp USA, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 17.6% of this company's filings
Bitstamp USA, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 18
- +125% vs 2023
Top States
| State | Complaints |
|---|---|
| NY | 12 |
| FL | 10 |
| CA | 8 |
| GA | 4 |
| TX | 4 |
| CO | 3 |
| NJ | 2 |
| NV | 2 |
| OR | 2 |
| MI | 2 |
| ID | 1 |
| WA | 1 |
| PA | 1 |
| SD | 1 |
| KS | 1 |
| MS | 1 |
| MN | 1 |
| MA | 1 |
| AZ | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Other transaction problem | 21 |
| Fraud or scam | 19 |
| Money was not available when promised | 17 |
| Wrong amount charged or received | 3 |
| Other service problem | 2 |
| Managing an account | 1 |
| Problem with a lender or other company charging your account | 1 |
| Attempts to collect debt not owed | 1 |
| Trouble accessing funds in your mobile or digital wallet | 1 |
| Confusing or missing disclosures | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 8 | 87.5% |
| 2024 | 12 | 0% |
| 2025 | 30 | 0% |
| 2026 | 18 | 0% |
Source: CFPB Consumer Complaint Database
Bitstamp USA, Inc. filings cluster in one product
Bitstamp USA, Inc.'s 68 logged complaints stay concentrated: only 20 states show a filing. 58.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-05.
Bitstamp USA, Inc. answers 10.3% of complaints inside the CFPB's tracked window and closes 11.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bitstamp USA, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Bitstamp USA, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 68.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 10.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Bitstamp USA, Inc. (10.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration