Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
Advocates Professional Services, Inc. 2
AE Tradings Inc 9
Aequitas Capital Opportunities Fund, LP 13
Aerostar Finance Inc. 1
AES is intentionally using scare tactics to collect on nonexistent loans from many people who 1
Aes submitted my information to a debt collector for what it seems like no reason at all 1
AES/PHEAA 12.9K
AES/PHEAA send me a letter in my AES online account inbox AND in the mail to notify me about the deferment or forbearance end date and about my upcoming bill plus usually how much it will be afterwards. I received the attached letter dated XX/XX/XXXX from AES/PHEAA before my deferment was ending and the only mention of the bill amount but it does state the following : Why We Are Contacting You To remind you that the deferment on your loans will soon expire. 1
affd 1
affd ( XXXX 1
affect 4
affect employment or rental applications 1
affect my credit score. Law : FCRA Section 604hard inquiry must be authorized ; section 609 ( a ) allows me to request proof of my authorization for each. Story : I did not apply for credit or authorize these entities to access my report; excessive inquiries damage my creditworthiness and must be promptly investigated and removed if not authorized. 1
affected my housing and my quality of life. this company should not force consumers to be on the phone for hours on hold then force consumers to provide them their soc sec NUMBER as a form of identification and other identifying data 1
affecting all three credit bureaus 1
affecting both my personal and business accounts. 1
affecting both my physical and mental health. 1
affecting my ability to obtain credit 1
affecting my ability to obtain fair credit. I expect compliance with federal law and correction of all discrepancies. My legal rights under FCRA Sections 609 1
affecting my ability to secure housing 3
affecting my ability to secure loans or housing. Moreover 2
affecting my credit history. 2
affecting my credit score and my ability to secure credit. 3
affecting my credit score negatively since I cant afford to make my payment on time this month since my bank account is so negative that I will not see a penny of my paycheck for another month 1
affecting my financial credibility and potentially my credit score. 1
affecting my health significantly for the worse. Shellpoint is threating to foreclose on my home unless I refinance 1
affecting my personal and professional life. I learned that someone opened this account and charged over {$32000.00} to it. No payments were ever made. 1
affecting not only individual consumers but the entire economy. As noted during the XXXX XXXX House XXXX XXXX XXXX hearing on consumer credit reporting 2
affecting thousands of minority customers. The DOJ and CFPB coordinated investigation revealed that 1
affects my loan eligibility 1
affects work performance 4
AFFIANT AND AUTHORIZED REPRESENTATIVE are servicers and therefore proof of legal standing for foreclosure needs to be proven by THE XXXX LAW FIRM XXXX and XXXX XXXX and without valid proof the foreclosure case should be dismissed 1
affiant is aware 6
Affiant is aware and has proof in attachment labeled as exhibit A that XXXX is a violation of 15 usc 1692g . XXXX I did not supply all requirements under 15 usc 1692g.This is a violation of The Privacy Act of 1974. 1
affiant is aware and has proof in the attachment labeled as Exhibit A 1
affiant is aware and has proof in the attachment labeled as Exhibit A and Exhibit B that XXXX XXXX 2
affiant is aware and has proof in the attachment labeled as Exhibit A that Southwest Credit Systems 1
affidavit 6
Affidavit and EXHIBIT-3 ( a 20 yr. title search report ) that shows that the Current Deed is the original warranty deed. 1
affidavit of facts 1
Affidavit of Life 1
affidavit of mailing by individual who mailed it ) 1
Affidavit of Truth 2
Affidavit of Truth and a Rescission of Signatures notice has already been provided to Heartland ECSI. Pursuant to FDCPA and 15 USC 1692g ( a ) ( 4 ) 1
affidavited? In other words 2
affidavits 2
affidavits of lost assignments 1
Affiliated Acceptance Corporation 46
Affiliated Collection Service of Florida, Inc 1
Affiliated Collection Services, LLC 39

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.