Okx Inc.
60 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Okx Inc. complaint mix by product
- Money transfer, 49 81.7% – 2% relief
- Debt collection 8 13.3% – 0% relief
- Credit card 2 3.3% – 0% relief
- Checking or 1 1.7% – 0% relief
How Okx Inc.'s 60 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 49 |
| Debt collection | 8 |
| Credit card or prepaid card | 2 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 14 |
| CA | 8 |
| GA | 4 |
| IL | 3 |
| VA | 3 |
| MD | 3 |
| NV | 2 |
| SC | 2 |
| WA | 2 |
| ID | 2 |
| AZ | 2 |
| NC | 1 |
| IA | 1 |
| CO | 1 |
| NE | 1 |
| OR | 1 |
| KY | 1 |
| PA | 1 |
| MA | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 13 |
| Other transaction problem | 10 |
| Other service problem | 9 |
| Money was not available when promised | 9 |
| Attempts to collect debt not owed | 6 |
| Confusing or missing disclosures | 3 |
| Managing, opening, or closing your mobile wallet account | 2 |
| Problem with a purchase shown on your statement | 2 |
| Unauthorized transactions or other transaction problem | 1 |
| Written notification about debt | 1 |
| False statements or representation | 1 |
| Wrong amount charged or received | 1 |
| Managing an account | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 10 | 70% |
| 2022 | 10 | 100% |
| 2023 | 4 | 100% |
| 2024 | 5 | 100% |
| 2025 | 6 | 100% |
| 2026 | 25 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Okx Inc.
Okx Inc.'s 60 logged complaints stay concentrated: only 21 states show a filing on record. 55% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2021 through 2026-06-22.
Okx Inc. answers 95% of complaints inside the CFPB's tracked window and closes 96.7% with a written explanation. 1.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Okx Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Okx Inc. have?
60, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Okx Inc. respond to complaints on time?
95% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Okx Inc.?
"Fraud or scam", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.