CFPB · Single-product concentration
Ok Finance Group INC
9 CFPB complaints · 88.9% in "Vehicle loan or lease" · top issue Repossession.
Ok Finance Group INC: 88.9% of 9 CFPB complaints sit in "Vehicle loan or lease". Timely 44.4% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2022 to 2026
CFPB relief outcome brief
CCDB company ok-finance-group-inc
0% relief · 44.4% timely · 9 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Ok Finance Group INC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ok Finance Group INC complaint mix by product
- Vehicle loan 8 88.9% – 0% relief
- Payday loan, 1 11.1% – 0% relief
How Ok Finance Group INC's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 8 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Ok Finance Group INC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +100% vs 2022
Top States
| State | Complaints |
|---|---|
| GA | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Repossession | 3 |
| Managing the loan or lease | 2 |
| Vehicle was damaged or destroyed the vehicle | 1 |
| Incorrect information on your report | 1 |
| Problems at the end of the loan or lease | 1 |
| Getting a loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 1 | 0% |
| 2026 | 4 | 0% |
Source: CFPB Consumer Complaint Database
Ok Finance Group INC filings cluster in one product
Ok Finance Group INC's 9 logged complaints stay concentrated: only 1 state shows a filing. 44.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-05-18.
Ok Finance Group INC answers 44.4% of complaints inside the CFPB's tracked window and closes 44.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Repossession."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ok Finance Group INC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ok Finance Group INC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 44.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ok Finance Group INC (44.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration