Total complaints
17
Filed since 2024
2026 data Public-data reference. official source
OM Financial, LLC
17 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
17 consumer complaints filed with the CFPB
This profile shows OM Financial, LLC's complaint history from CFPB public records. 17 consumers have filed complaints since 2024. The company has a 5.9% timely response rate and has provided relief in 11.8% of cases.
17
Total Complaints
5.9%
Timely Response
0%
Disputed
11.8%
Relief Provided
11
States Active
2024
Since
Timely response
5.9%
CFPB-tracked response window
Relief rate
11.8%
Closed with monetary or non-monetary relief
Timely response rate 5.9%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 11.8%
Industry median
Share closed with monetary or non-monetary relief.
OM Financial, LLC complaint mix by product
- Payday loan, 14 82.4% – 7% relief
- Debt collection 2 11.8% – 50% relief
- Credit reporting 1 5.9% – 0% relief
How OM Financial, LLC's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 14 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| IN | 3 |
| FL | 3 |
| TX | 2 |
| OK | 2 |
| IA | 1 |
| LA | 1 |
| WA | 1 |
| MN | 1 |
| MA | 1 |
| MI | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 8 |
| Received a loan you didn't apply for | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Getting a line of credit | 1 |
| Improper use of your report | 1 |
| False statements or representation | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 4 | 0% |
| 2025 | 10 | 0% |
| 2026 | 3 | 33.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About OM Financial, LLC
OM Financial, LLC has accumulated 17 consumer complaints in the CFPB public database, with filings active across 11 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2024, and the most recent logged activity is 2026-02-03, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, OM Financial, LLC reports a 5.9% timely-response rate and has closed 88.2% of cases with a written explanation to the consumer. 11.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating OM Financial, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does OM Financial, LLC have?
OM Financial, LLC has received 17 consumer complaints filed with the Consumer Financial Protection Bureau.
Does OM Financial, LLC respond to complaints on time?
OM Financial, LLC has a 5.9% timely response rate to CFPB complaints.
What is the most common complaint about OM Financial, LLC?
The most common issue reported against OM Financial, LLC is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, personal loan, or advance loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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