2026 data Public-data reference. official source

Oklahoma Student Loan Authority

164 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

164 consumer complaints filed with the CFPB

This profile shows Oklahoma Student Loan Authority's complaint history from CFPB public records. 164 consumers have filed complaints since 2016. The company has a 98.2% timely response rate and has provided relief in 0% of cases.

164
Total Complaints
98.2%
Timely Response
0.6%
Disputed
0%
Relief Provided
35
States Active
2016
Since

Total complaints

164

Filed since 2016

Timely response

98.2%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 98.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Oklahoma Student Loan Authority complaint mix by product

Total complaints: 164

Oklahoma Student Loan Authority complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 164 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Student loan: 95 complaints (57.9%), resolution 0.0% Student loan 57.9% Credit reporting,: 49 complaints (29.9%), resolution 0.0% Credit reporting, 29.9% Debt collection: 10 complaints (6.1%), resolution 0.0% Debt collection 6.1% Credit reporting: 8 complaints (4.9%), resolution 0.0% Credit card: 1 complaints (0.6%), resolution 0.0% Payday loan,: 1 complaints (0.6%), resolution 0.0%
  • Student loan 95 57.9% 0% relief
  • Credit reporting, 49 29.9% 0% relief
  • Debt collection 10 6.1% 0% relief
  • Credit reporting 8 4.9% 0% relief
  • Credit card 1 0.6% 0% relief
  • Payday loan, 1 0.6% 0% relief

How Oklahoma Student Loan Authority's 164 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Student loan 95
Credit reporting, credit repair services, or other personal consumer reports 49
Debt collection 10
Credit reporting or other personal consumer reports 8
Credit card or prepaid card 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
CA 17
OK 13
FL 12
TX 12
NY 11
MA 11
IL 10
MI 7
TN 6
NC 6
CT 5
LA 4
OH 4
GA 4
SC 3
CO 3
NE 3
AR 3
MN 3
AL 3

Top Issues

Issue Complaints
Dealing with your lender or servicer 50
Incorrect information on your report 49
Improper use of your report 22
Problem with a credit reporting company's investigation into an existing problem 10
Attempts to collect debt not owed 8
Struggling to repay your loan 8
Dealing with my lender or servicer 5
Credit monitoring or identity theft protection services 4
Getting a loan 3
Can't repay my loan 2
Took or threatened to take negative or legal action 1
Trouble using your card 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2016 2 100%
2017 10 70%
2018 11 100%
2019 16 100%
2020 24 100%
2021 26 100%
2022 36 100%
2023 24 100%
2024 7 100%
2025 8 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Oklahoma Student Loan Authority

Oklahoma Student Loan Authority has accumulated 164 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 68 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-09-04, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Oklahoma Student Loan Authority reports a 98.2% timely-response rate and has closed 99.4% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with your lender or servicer".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Oklahoma Student Loan Authority: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Oklahoma Student Loan Authority have?

Oklahoma Student Loan Authority has received 164 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Oklahoma Student Loan Authority respond to complaints on time?

Oklahoma Student Loan Authority has a 98.2% timely response rate to CFPB complaints.

What is the most common complaint about Oklahoma Student Loan Authority?

The most common issue reported against Oklahoma Student Loan Authority is "Dealing with your lender or servicer" in the "Student loan" product category.

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