CFPB · Narrative-heavy record
Oklahoma Student Loan Authority
195 CFPB complaints · 50.8% with narratives · top issue Dealing with your lender or servicer.
Oklahoma Student Loan Authority: 50.8% of 195 filings include consumer narratives. Timely 98.5% · relief 0% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- +350% filings 2016 to 2025
CFPB relief outcome brief
CCDB company oklahoma-student-loan-authority
0% relief · 98.5% timely · 195 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
Oklahoma Student Loan Authority closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Oklahoma Student Loan Authority's 195 filings include narrative text
50.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Oklahoma Student Loan Authority complaint mix by product
- Student loan 112 57.4% – 0% relief
- Credit reporting, 62 31.8% – 0% relief
- Debt collection 11 5.6% – 0% relief
- Credit reporting 8 4.1% – 0% relief
- Payday loan, 1 0.5% – 0% relief
- Credit card 1 0.5% – 0% relief
How Oklahoma Student Loan Authority's 195 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 112 |
| Credit reporting, credit repair services, or other personal consumer reports | 62 |
| Debt collection | 11 |
| Credit reporting or other personal consumer reports | 8 |
| Payday loan, title loan, or personal loan | 1 |
| Credit card or prepaid card | 1 |
Where Oklahoma Student Loan Authority complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 11.3% of this company's filings
Oklahoma Student Loan Authority rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 9
- +350% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 22 |
| TX | 15 |
| FL | 15 |
| MA | 13 |
| OK | 13 |
| NY | 13 |
| IL | 13 |
| NC | 7 |
| GA | 7 |
| MI | 7 |
| TN | 7 |
| CT | 5 |
| LA | 5 |
| AR | 4 |
| OH | 4 |
| NE | 3 |
| SC | 3 |
| MD | 3 |
| MN | 3 |
| CO | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 63 |
| Incorrect information on your report | 57 |
| Improper use of your report | 27 |
| Problem with a credit reporting company's investigation into an existing problem | 13 |
| Struggling to repay your loan | 9 |
| Attempts to collect debt not owed | 8 |
| Dealing with my lender or servicer | 5 |
| Credit monitoring or identity theft protection services | 4 |
| Getting a loan | 3 |
| Can't repay my loan | 2 |
| Written notification about debt | 2 |
| Took or threatened to take negative or legal action | 1 |
| Trouble using your card | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 12 | 75% |
| 2018 | 13 | 100% |
| 2019 | 20 | 100% |
| 2020 | 29 | 100% |
| 2021 | 29 | 100% |
| 2022 | 46 | 100% |
| 2023 | 28 | 100% |
| 2024 | 7 | 100% |
| 2025 | 9 | 100% |
Source: CFPB Consumer Complaint Database
Oklahoma Student Loan Authority's narrative-rich complaint ledger
Oklahoma Student Loan Authority's 195 logged complaints stay concentrated: only 37 states show a filing. 50.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2025-09-04.
Oklahoma Student Loan Authority answers 98.5% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Oklahoma Student Loan Authority.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Oklahoma Student Loan Authority: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 195.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Oklahoma Student Loan Authority (98.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record