Total complaints
164
Filed since 2016
164 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
164 consumer complaints filed with the CFPB
This profile shows Oklahoma Student Loan Authority's complaint history from CFPB public records. 164 consumers have filed complaints since 2016. The company has a 98.2% timely response rate and has provided relief in 0% of cases.
Total complaints
164
Filed since 2016
Timely response
98.2%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Oklahoma Student Loan Authority's 164 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Student loan | 95 |
| Credit reporting, credit repair services, or other personal consumer reports | 49 |
| Debt collection | 10 |
| Credit reporting or other personal consumer reports | 8 |
| Credit card or prepaid card | 1 |
| Payday loan, title loan, or personal loan | 1 |
| State | Complaints |
|---|---|
| CA | 17 |
| OK | 13 |
| FL | 12 |
| TX | 12 |
| NY | 11 |
| MA | 11 |
| IL | 10 |
| MI | 7 |
| TN | 6 |
| NC | 6 |
| CT | 5 |
| LA | 4 |
| OH | 4 |
| GA | 4 |
| SC | 3 |
| CO | 3 |
| NE | 3 |
| AR | 3 |
| MN | 3 |
| AL | 3 |
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 50 |
| Incorrect information on your report | 49 |
| Improper use of your report | 22 |
| Problem with a credit reporting company's investigation into an existing problem | 10 |
| Attempts to collect debt not owed | 8 |
| Struggling to repay your loan | 8 |
| Dealing with my lender or servicer | 5 |
| Credit monitoring or identity theft protection services | 4 |
| Getting a loan | 3 |
| Can't repay my loan | 2 |
| Took or threatened to take negative or legal action | 1 |
| Trouble using your card | 1 |
| Written notification about debt | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 10 | 70% |
| 2018 | 11 | 100% |
| 2019 | 16 | 100% |
| 2020 | 24 | 100% |
| 2021 | 26 | 100% |
| 2022 | 36 | 100% |
| 2023 | 24 | 100% |
| 2024 | 7 | 100% |
| 2025 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Oklahoma Student Loan Authority has accumulated 164 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 68 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-09-04, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Oklahoma Student Loan Authority reports a 98.2% timely-response rate and has closed 99.4% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Student loan", and the single most common underlying issue is "Dealing with your lender or servicer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Oklahoma Student Loan Authority: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Oklahoma Student Loan Authority has received 164 consumer complaints filed with the Consumer Financial Protection Bureau.
Oklahoma Student Loan Authority has a 98.2% timely response rate to CFPB complaints.
The most common issue reported against Oklahoma Student Loan Authority is "Dealing with your lender or servicer" in the "Student loan" product category.
Read our methodology — how this data is sourced, computed, and verified.