2026 data Public-data reference Official source

Old National Bancorp

540 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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540
Total Complaints
99.4%
Timely Response
0%
Disputed
20.4%
Relief Provided
30
States Active
2015
Since

Data updated June 2026

Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.4%
Industry median

Share closed with monetary or non-monetary relief.

Old National Bancorp complaint mix by product

Total complaints: 540

Old National Bancorp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 540 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 311 complaints (62.8%), resolution 21.2% Checking or 62.8% Mortgage: 54 complaints (10.9%), resolution 14.8% Mortgage 10.9% Bank account: 38 complaints (7.7%), resolution 52.6% Bank account 7.7% Money transfer,: 33 complaints (6.7%), resolution 6.1% Money transfer, 6.7% Credit reporting: 23 complaints (4.6%), resolution 0.0% Credit reporting,: 21 complaints (4.2%), resolution 28.6% Vehicle loan: 15 complaints (3.0%), resolution 33.3%
  • Checking or 311 62.8% – 21% relief
  • Mortgage 54 10.9% – 15% relief
  • Bank account 38 7.7% – 53% relief
  • Money transfer, 33 6.7% – 6% relief
  • Credit reporting 23 4.6% – 0% relief
  • Credit reporting, 21 4.2% – 29% relief
  • Vehicle loan 15 3.0% – 33% relief

How Old National Bancorp's 540 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 311
Mortgage 54
Bank account or service 38
Money transfer, virtual currency, or money service 33
Credit reporting or other personal consumer reports 23
Credit reporting, credit repair services, or other personal consumer reports 21
Vehicle loan or lease 15
Payday loan, title loan, or personal loan 14
Debt collection 13
Payday loan, title loan, personal loan, or advance loan 6
Credit card 4
Consumer Loan 3
Credit card or prepaid card 3
Prepaid card 1
Credit reporting 1

Top States

State Complaints
IL 164
IN 122
WI 59
MN 39
MI 35
KY 22
TN 17
FL 14
AZ 8
CA 7
TX 6
GA 5
CO 4
NC 3
OH 3
NV 2
NJ 2
ID 2
MO 2
IA 2

Top Issues

Issue Complaints
Managing an account 186
Problem with a lender or other company charging your account 42
Incorrect information on your report 40
Closing an account 30
Opening an account 27
Problem caused by your funds being low 26
Trouble during payment process 26
Fraud or scam 12
Problems caused by my funds being low 11
Account opening, closing, or management 11
Applying for a mortgage or refinancing an existing mortgage 10
Deposits and withdrawals 10
Improper use of your report 8
Money was not available when promised 7
Managing the loan or lease 7
Problem when making payments 6
Other transaction problem 6
Getting a line of credit 5
Struggling to pay mortgage 5
Loan servicing, payments, escrow account 5

Yearly Trend

Year Complaints Timely
2015 14 85.7%
2016 32 100%
2017 20 100%
2018 32 100%
2019 26 100%
2020 18 100%
2021 14 100%
2022 86 100%
2023 78 100%
2024 79 98.7%
2025 93 100%
2026 48 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Old National Bancorp

Old National Bancorp's 540 logged complaints stay concentrated: only 30 states show a filing on record. 42.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-24.

Old National Bancorp answers 99.4% of complaints inside the CFPB's tracked window and closes 79.1% with a written explanation. 20.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Old National Bancorp.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Old National Bancorp have?

540, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Old National Bancorp respond to complaints on time?

99.4% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Old National Bancorp?

"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.