CFPB · Single-product concentration

Oceanside Mortgage Company

53 CFPB complaints · 86.8% in "Mortgage" · top issue Trouble during payment process.

53 CFPB complaints

Oceanside Mortgage Company: 86.8% of 53 CFPB complaints sit in "Mortgage". Timely 83% · relief 9.4%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2015 to 2024

CFPB relief outcome brief

CCDB company oceanside-mortgage-company

9.4% relief · 83% timely · 53 filings · Mortgage

Nearest relief peer: Impac Mortgage Holdings, Inc. (9.6% relief)

Oceanside Mortgage Company (…9.4%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Oceanside Mortgage Company and nearest filing-volume peers

Oceanside Mortgage Company closes 9.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Oceanside Mortgage Company's 53 filings include narrative text

49.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 83.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 9.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Oceanside Mortgage Company complaint mix by product

Total complaints: 53

Oceanside Mortgage Company complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 53 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 46 complaints (86.8%), resolution 8.7% Mortgage 86.8% Credit reporting,: 5 complaints (9.4%), resolution 20.0% Credit reporting, 9.4% Credit reporting: 2 complaints (3.8%), resolution 0.0%
  • Mortgage 46 86.8% 9% relief
  • Credit reporting, 5 9.4% 20% relief
  • Credit reporting 2 3.8% 0% relief

How Oceanside Mortgage Company's 53 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 46
Credit reporting, credit repair services, or other personal consumer reports 5
Credit reporting or other personal consumer reports 2

Where Oceanside Mortgage Company complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
17% of this company's filings
FL9GA8TX5VA4IL3IN3CT2NJ2

Oceanside Mortgage Company complaints by year

Annual filing volume from the CFPB public database

Trend in view
2024
2
0% vs 2015
024681012 2015201620172018201920202021202220232024 2

Top States

State Complaints
FL 9
GA 8
TX 5
VA 4
IL 3
IN 3
CT 2
NJ 2
MD 2
CA 2
RI 2
AZ 2
SC 2
KS 1
MA 1
AR 1
PA 1
NC 1
LA 1
OH 1

Top Issues

Issue Complaints
Trouble during payment process 24
Struggling to pay mortgage 8
Incorrect information on your report 4
Closing on a mortgage 4
Applying for a mortgage or refinancing an existing mortgage 3
Improper use of your report 2
Loan servicing, payments, escrow account 2
Application, originator, mortgage broker 2
Problem with a credit reporting company's investigation into an existing problem 2
Settlement process and costs 1
Credit decision / Underwriting 1

Yearly Trend

Year Complaints Timely
2015 2 50%
2016 3 100%
2017 3 66.7%
2018 6 100%
2019 8 100%
2020 5 100%
2021 11 72.7%
2022 10 80%
2023 3 33.3%
2024 2 100%

Source: CFPB Consumer Complaint Database

Oceanside Mortgage Company filings cluster in one product

Oceanside Mortgage Company's 53 logged complaints stay concentrated: only 20 states show a filing. 49.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2024-11-03.

Oceanside Mortgage Company answers 83% of complaints inside the CFPB's tracked window and closes 90.6% with a written explanation. 9.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Oceanside Mortgage Company.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Oceanside Mortgage Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Oceanside Mortgage Company (83% timely; 9.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration