2026 data Public-data reference. official source

Credit Service Company

71 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

71 consumer complaints filed with the CFPB

This profile shows Credit Service Company's complaint history from CFPB public records. 71 consumers have filed complaints since 2013. The company has a 5.6% timely response rate and has provided relief in 0% of cases.

71
Total Complaints
5.6%
Timely Response
0%
Disputed
0%
Relief Provided
12
States Active
2013
Since

Total complaints

71

Filed since 2013

Timely response

5.6%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 5.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Credit Service Company complaint mix by product

Total complaints: 71

Credit Service Company complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 71 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 52 complaints (73.2%), resolution 0.0% Debt collection 73.2% Credit reporting: 18 complaints (25.4%), resolution 0.0% Credit reporting 25.4% Credit card: 1 complaints (1.4%), resolution 0.0%
  • Debt collection 52 73.2% 0% relief
  • Credit reporting 18 25.4% 0% relief
  • Credit card 1 1.4% 0% relief

How Credit Service Company's 71 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 52
Credit reporting or other personal consumer reports 18
Credit card 1

Top States

State Complaints
TX 45
OK 5
MT 4
GA 3
AR 3
CO 3
AZ 2
NM 2
IN 1
NH 1
PA 1
LA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 20
Took or threatened to take negative or legal action 13
Written notification about debt 7
Problem with a company's investigation into an existing problem 7
Incorrect information on your report 6
False statements or representation 5
Improper use of your report 5
Communication tactics 3
Disclosure verification of debt 2
Cont'd attempts collect debt not owed 1
Closing your account 1
Electronic communications 1

Yearly Trend

Year Complaints Timely
2013 3 66.7%
2014 1 100%
2022 1 100%
2023 3 0%
2024 14 0%
2025 37 0%
2026 12 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Credit Service Company

Credit Service Company has accumulated 71 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-22, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Credit Service Company reports a 5.6% timely-response rate and has closed 5.6% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Credit Service Company: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Credit Service Company have?

Credit Service Company has received 71 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Credit Service Company respond to complaints on time?

Credit Service Company has a 5.6% timely response rate to CFPB complaints.

What is the most common complaint about Credit Service Company?

The most common issue reported against Credit Service Company is "Attempts to collect debt not owed" in the "Debt collection" product category.

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