CFPB · Single-product concentration
Credit Service Company
100 CFPB complaints · 73% in "Debt collection" · top issue Attempts to collect debt not owed.
Credit Service Company: 73% of 100 CFPB complaints sit in "Debt collection". Timely 5% · relief 0%. Allegations, not findings.
- Single-product concentration
- +933.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company credit-service-company
0% relief · 5% timely · 100 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Credit Service Company closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 100 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credit Service Company complaint mix by product
- Debt collection 73 73.0% – 0% relief
- Credit reporting 26 26.0% – 0% relief
- Credit card 1 1.0% – 0% relief
How Credit Service Company's 100 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 73 |
| Credit reporting or other personal consumer reports | 26 |
| Credit card | 1 |
Concentrated filing states for Credit Service Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 64% of this company's filings
Credit Service Company rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 31
- +933.3% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 64 |
| MT | 6 |
| OK | 5 |
| GA | 4 |
| CO | 4 |
| NM | 3 |
| AR | 3 |
| AZ | 2 |
| OH | 2 |
| FL | 1 |
| PA | 1 |
| NH | 1 |
| IN | 1 |
| WV | 1 |
| NC | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 31 |
| Took or threatened to take negative or legal action | 15 |
| Incorrect information on your report | 13 |
| Written notification about debt | 12 |
| Problem with a company's investigation into an existing problem | 7 |
| Improper use of your report | 6 |
| False statements or representation | 6 |
| Communication tactics | 5 |
| Disclosure verification of debt | 2 |
| Closing your account | 1 |
| Electronic communications | 1 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 66.7% |
| 2014 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 3 | 0% |
| 2024 | 17 | 0% |
| 2025 | 44 | 0% |
| 2026 | 31 | 3.2% |
Source: CFPB Consumer Complaint Database
Credit Service Company filings cluster in one product
Credit Service Company's 100 logged complaints stay concentrated: only 16 states show a filing. Only 29% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-24.
Credit Service Company answers 5% of complaints inside the CFPB's tracked window and closes 4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Service Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Credit Service Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 100.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Credit Service Company (5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration