CFPB · Single-product concentration
Reliance First Capital LLC
94 CFPB complaints · 81.9% in "Mortgage" · top issue Trouble during payment process.
Reliance First Capital LLC: 81.9% of 94 CFPB complaints sit in "Mortgage". Timely 96.8% · relief 25.5%. Allegations, not findings.
- Single-product concentration
- +100% filings 2012 to 2026
CFPB relief outcome brief
CCDB company reliance-first-capital-llc
25.5% relief · 96.8% timely · 94 filings · Mortgage
Same-product relief peers
Nearest relief peer: Royal United Mortgage LLC (26% relief)
Reliance First Capital LLC closes 25.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Reliance First Capital LLC's 94 filings include narrative text
56.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Reliance First Capital LLC complaint mix by product
- Mortgage 77 81.9% – 29% relief
- Credit reporting 8 8.5% – 0% relief
- Credit reporting, 7 7.4% – 29% relief
- Credit card 1 1.1% – 0% relief
- Debt collection 1 1.1% – 0% relief
How Reliance First Capital LLC's 94 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 77 |
| Credit reporting or other personal consumer reports | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit card or prepaid card | 1 |
| Debt collection | 1 |
Where Reliance First Capital LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 12.8% of this company's filings
Reliance First Capital LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2012
Top States
| State | Complaints |
|---|---|
| GA | 12 |
| NC | 10 |
| OH | 9 |
| AL | 8 |
| PA | 7 |
| NY | 5 |
| MD | 4 |
| VA | 4 |
| TN | 4 |
| MA | 2 |
| FL | 2 |
| MS | 2 |
| LA | 2 |
| KY | 2 |
| CT | 2 |
| DE | 2 |
| MI | 2 |
| TX | 2 |
| NH | 2 |
| NM | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 24 |
| Applying for a mortgage or refinancing an existing mortgage | 21 |
| Struggling to pay mortgage | 10 |
| Incorrect information on your report | 8 |
| Improper use of your report | 8 |
| Application, originator, mortgage broker | 7 |
| Closing on a mortgage | 6 |
| Settlement process and costs | 3 |
| Credit decision / Underwriting | 3 |
| Problem when making payments | 1 |
| Communication tactics | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Loan modification,collection,foreclosure | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2014 | 1 | 0% |
| 2015 | 4 | 100% |
| 2016 | 5 | 100% |
| 2017 | 5 | 100% |
| 2018 | 11 | 100% |
| 2019 | 4 | 75% |
| 2020 | 5 | 100% |
| 2021 | 5 | 100% |
| 2022 | 6 | 100% |
| 2023 | 11 | 100% |
| 2024 | 7 | 100% |
| 2025 | 26 | 100% |
| 2026 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Reliance First Capital LLC filings cluster in one product
Reliance First Capital LLC's 94 logged complaints stay concentrated: only 26 states show a filing. 56.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-03-18.
Reliance First Capital LLC answers 96.8% of complaints inside the CFPB's tracked window and closes 71.3% with a written explanation. 25.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Reliance First Capital LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Reliance First Capital LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 94.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Reliance First Capital LLC (96.8% timely; 25.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration