2026 data Public-data reference. official source

RELIANCE FIRST CAPITAL LLC

65 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

65 consumer complaints filed with the CFPB

This profile shows RELIANCE FIRST CAPITAL LLC's complaint history from CFPB public records. 65 consumers have filed complaints since 2012. The company has a 95.4% timely response rate and has provided relief in 26.2% of cases.

65
Total Complaints
95.4%
Timely Response
0%
Disputed
26.2%
Relief Provided
25
States Active
2012
Since

Total complaints

65

Filed since 2012

Timely response

95.4%

CFPB-tracked response window

Relief rate

26.2%

Closed with monetary or non-monetary relief

Timely response rate 95.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 26.2%
Industry median

Share closed with monetary or non-monetary relief.

RELIANCE FIRST CAPITAL LLC complaint mix by product

Total complaints: 65

RELIANCE FIRST CAPITAL LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 65 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 53 complaints (81.5%), resolution 30.2% Mortgage 81.5% Credit reporting: 5 complaints (7.7%), resolution 0.0% Credit reporting 7.7% Credit reporting,: 5 complaints (7.7%), resolution 20.0% Credit reporting, 7.7% Credit card: 1 complaints (1.5%), resolution 0.0% Debt collection: 1 complaints (1.5%), resolution 0.0%
  • Mortgage 53 81.5% 30% relief
  • Credit reporting 5 7.7% 0% relief
  • Credit reporting, 5 7.7% 20% relief
  • Credit card 1 1.5% 0% relief
  • Debt collection 1 1.5% 0% relief

How RELIANCE FIRST CAPITAL LLC's 65 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 53
Credit reporting or other personal consumer reports 5
Credit reporting, credit repair services, or other personal consumer reports 5
Credit card or prepaid card 1
Debt collection 1

Top States

State Complaints
OH 7
GA 6
NC 6
PA 4
NY 4
TN 4
MD 3
VA 2
MI 2
AL 2
KY 2
MS 2
DE 2
LA 2
NH 2
NM 2
MA 2
TX 1
WY 1
NJ 1

Top Issues

Issue Complaints
Trouble during payment process 14
Applying for a mortgage or refinancing an existing mortgage 13
Struggling to pay mortgage 8
Application, originator, mortgage broker 6
Improper use of your report 6
Incorrect information on your report 5
Closing on a mortgage 5
Settlement process and costs 3
Credit decision / Underwriting 2
Problem when making payments 1
Communication tactics 1
Loan modification,collection,foreclosure 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 1 100%
2014 1 0%
2015 4 100%
2016 3 100%
2017 4 100%
2018 9 100%
2019 2 50%
2020 4 100%
2021 5 100%
2022 3 100%
2023 10 100%
2024 5 100%
2025 12 100%
2026 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About RELIANCE FIRST CAPITAL LLC

RELIANCE FIRST CAPITAL LLC has accumulated 65 consumer complaints in the CFPB public database, with filings active across 25 U.S. states. Of those submissions, 24 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-11, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, RELIANCE FIRST CAPITAL LLC reports a 95.4% timely-response rate and has closed 69.2% of cases with a written explanation to the consumer. 26.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating RELIANCE FIRST CAPITAL LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does RELIANCE FIRST CAPITAL LLC have?

RELIANCE FIRST CAPITAL LLC has received 65 consumer complaints filed with the Consumer Financial Protection Bureau.

Does RELIANCE FIRST CAPITAL LLC respond to complaints on time?

RELIANCE FIRST CAPITAL LLC has a 95.4% timely response rate to CFPB complaints.

What is the most common complaint about RELIANCE FIRST CAPITAL LLC?

The most common issue reported against RELIANCE FIRST CAPITAL LLC is "Trouble during payment process" in the "Mortgage" product category.

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