CFPB · Single-product concentration
American Capital Enterprises, Inc.
101 CFPB complaints · 90.1% in "Debt collection" · top issue Attempts to collect debt not owed.
American Capital Enterprises, Inc.: 90.1% of 101 CFPB complaints sit in "Debt collection". Timely 92.1% · relief 1%. Allegations, not findings.
- Single-product concentration
- -87.5% filings 2014 to 2024
CFPB relief outcome brief
CCDB company american-capital-enterprises-inc
1% relief · 92.1% timely · 101 filings · Debt collection
Same-product relief peers
Nearest relief peer: TekCollect Inc. (1% relief)
American Capital Enterprises, Inc. closes 1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of American Capital Enterprises, Inc.'s 101 filings include narrative text
46.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Capital Enterprises, Inc. complaint mix by product
- Debt collection 91 90.1% – 1% relief
- Credit reporting, 9 8.9% – 0% relief
- Credit reporting 1 1.0% – 0% relief
How American Capital Enterprises, Inc.'s 101 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 91 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Credit reporting | 1 |
Concentrated filing states for American Capital Enterprises, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 91.1% of this company's filings
American Capital Enterprises, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -87.5% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 92 |
| TX | 2 |
| HI | 1 |
| GA | 1 |
| MO | 1 |
| UT | 1 |
| OH | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 31 |
| Written notification about debt | 19 |
| Cont'd attempts collect debt not owed | 16 |
| Disclosure verification of debt | 8 |
| Communication tactics | 6 |
| Took or threatened to take negative or legal action | 5 |
| Incorrect information on your report | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Improper contact or sharing of info | 2 |
| False statements or representation | 2 |
| Incorrect information on credit report | 1 |
| Taking/threatening an illegal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 8 | 87.5% |
| 2015 | 6 | 83.3% |
| 2016 | 10 | 90% |
| 2017 | 10 | 100% |
| 2018 | 14 | 78.6% |
| 2019 | 5 | 100% |
| 2020 | 14 | 100% |
| 2021 | 19 | 94.7% |
| 2022 | 12 | 100% |
| 2023 | 2 | 100% |
| 2024 | 1 | 0% |
Source: CFPB Consumer Complaint Database
American Capital Enterprises, Inc. filings cluster in one product
American Capital Enterprises, Inc.'s 101 logged complaints stay concentrated: only 8 states show a filing. 46.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2024-07-19.
American Capital Enterprises, Inc. answers 92.1% of complaints inside the CFPB's tracked window and closes 89.1% with a written explanation. 1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Capital Enterprises, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Capital Enterprises, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 101.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Capital Enterprises, Inc. (92.1% timely; 1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration