CFPB · Single-product concentration

Wmc Mortgage, LLC

32 CFPB complaints · 81.3% in "Mortgage" · top issue Trouble during payment process.

32 CFPB complaints

Wmc Mortgage, LLC: 81.3% of 32 CFPB complaints sit in "Mortgage". Timely 93.8% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -62.5% filings 2016 to 2026

CFPB relief outcome brief

CCDB company wmc-mortgage-llc

0% relief · 93.8% timely · 32 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Wmc Mortgage, LLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Wmc Mortgage, LLC and nearest filing-volume peers

Wmc Mortgage, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Wmc Mortgage, LLC scores strongest on timely response (89/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

43 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

89 / 100 percentile-benchmarked

93.8% of complaints answered inside the CFPB 15-day window

Closed with explanation

66 / 100 percentile-benchmarked

81.3% of complaints closed with an explanation to the consumer

How 32 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 93.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Wmc Mortgage, LLC complaint mix by product

Total complaints: 32

Wmc Mortgage, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 32 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 26 complaints (81.3%), resolution 0.0% Mortgage 81.3% Debt collection: 4 complaints (12.5%), resolution 0.0% Debt collection 12.5% Credit reporting: 1 complaints (3.1%), resolution 0.0% Credit reporting,: 1 complaints (3.1%), resolution 0.0%
  • Mortgage 26 81.3% – 0% relief
  • Debt collection 4 12.5% – 0% relief
  • Credit reporting 1 3.1% – 0% relief
  • Credit reporting, 1 3.1% – 0% relief

How Wmc Mortgage, LLC's 32 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 26
Debt collection 4
Credit reporting or other personal consumer reports 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where Wmc Mortgage, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
21.9% of this company's filings
NY7CA7FL3MD3WA2NJ2CT2PA1

Wmc Mortgage, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
3
-62.5% vs 2016
0246810 2016201720182019202020212022202420252026 3

Top States

State Complaints
NY 7
CA 7
FL 3
MD 3
WA 2
NJ 2
CT 2
PA 1
HI 1
OK 1
MA 1

Top Issues

Issue Complaints
Trouble during payment process 7
Struggling to pay mortgage 4
Loan modification,collection,foreclosure 4
Loan servicing, payments, escrow account 4
Applying for a mortgage or refinancing an existing mortgage 3
Incorrect information on your report 2
Attempts to collect debt not owed 2
Closing on a mortgage 2
Threatened to contact someone or share information improperly 1
Application, originator, mortgage broker 1
False statements or representation 1
Identity theft protection or other monitoring services 1

Yearly Trend

Year Complaints Timely
2016 8 75%
2017 2 100%
2018 2 100%
2019 3 100%
2020 1 100%
2021 4 100%
2022 2 100%
2024 5 100%
2025 2 100%
2026 3 100%

Source: CFPB Consumer Complaint Database

Wmc Mortgage, LLC filings cluster in one product

Wmc Mortgage, LLC's 32 logged complaints stay concentrated: only 11 states show a filing. Only 21.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2026-06-05.

Wmc Mortgage, LLC answers 93.8% of complaints inside the CFPB's tracked window and closes 81.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Wmc Mortgage, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Wmc Mortgage, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Wmc Mortgage, LLC (93.8% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration