2026 data Public-data reference. official source

LJ Ross Associates

2.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.0K consumer complaints filed with the CFPB

This profile shows LJ Ross Associates's complaint history from CFPB public records. 1,986 consumers have filed complaints since 2013. The company has a 99.9% timely response rate and has provided relief in 0.4% of cases.

2.0K
Total Complaints
99.9%
Timely Response
1.1%
Disputed
0.4%
Relief Provided
46
States Active
2013
Since

Total complaints

2.0K

Filed since 2013

Timely response

99.9%

CFPB-tracked response window

Relief rate

0.4%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.4%
Industry median

Share closed with monetary or non-monetary relief.

LJ Ross Associates complaint mix by product

Total complaints: 2.0K

LJ Ross Associates complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,545 complaints (77.9%), resolution 0.4% Debt collection 77.9% Credit reporting: 298 complaints (15.0%), resolution 0.0% Credit reporting 15.0% Credit reporting,: 133 complaints (6.7%), resolution 0.8% Credit reporting, 6.7% Debt or: 5 complaints (0.3%), resolution 0.0% Payday loan,: 1 complaints (0.1%), resolution 0.0% Checking or: 1 complaints (0.1%), resolution 0.0% Credit card: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 2K 77.9% 0% relief
  • Credit reporting 298 15.0% 0% relief
  • Credit reporting, 133 6.7% 1% relief
  • Debt or 5 0.3% 0% relief
  • Payday loan, 1 0.1% 0% relief
  • Checking or 1 0.1% 0% relief
  • Credit card 1 0.1% 0% relief

How LJ Ross Associates's 2.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.5K
Credit reporting or other personal consumer reports 298
Credit reporting, credit repair services, or other personal consumer reports 133
Debt or credit management 5
Payday loan, title loan, or personal loan 1
Checking or savings account 1
Credit card or prepaid card 1
Vehicle loan or lease 1
Consumer Loan 1

Top States

State Complaints
MI 357
IL 278
FL 195
MD 146
WI 118
PA 108
TX 93
NY 86
OH 69
GA 57
VA 56
NJ 50
CA 47
NC 27
NV 27
TN 25
CT 21
MO 19
OK 19
DC 19

Top Issues

Issue Complaints
Attempts to collect debt not owed 761
Written notification about debt 310
Incorrect information on your report 233
Took or threatened to take negative or legal action 163
False statements or representation 158
Improper use of your report 103
Problem with a company's investigation into an existing problem 56
Communication tactics 55
Cont'd attempts collect debt not owed 42
Problem with a credit reporting company's investigation into an existing problem 39
Disclosure verification of debt 24
Electronic communications 15
Threatened to contact someone or share information improperly 12
Improper contact or sharing of info 5
Credit monitoring or identity theft protection services 2
Unauthorized withdrawals or charges 2
Charged upfront or unexpected fees 1
Problem with a lender or other company charging your account 1
Confusing or misleading advertising or marketing 1
Getting a loan or lease 1

Yearly Trend

Year Complaints Timely
2013 4 100%
2014 10 100%
2015 24 91.7%
2016 36 100%
2017 54 100%
2018 45 100%
2019 63 100%
2020 111 100%
2021 142 100%
2022 119 100%
2023 178 100%
2024 314 100%
2025 614 100%
2026 272 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About LJ Ross Associates

LJ Ross Associates has accumulated 1,986 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 596 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, LJ Ross Associates reports a 99.9% timely-response rate and has closed 98.8% of cases with a written explanation to the consumer. 0.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LJ Ross Associates: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does LJ Ross Associates have?

LJ Ross Associates has received 1,986 consumer complaints filed with the Consumer Financial Protection Bureau.

Does LJ Ross Associates respond to complaints on time?

LJ Ross Associates has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about LJ Ross Associates?

The most common issue reported against LJ Ross Associates is "Attempts to collect debt not owed" in the "Debt collection" product category.

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