CFPB · Single-product concentration
LJ Ross Associates
2.5K CFPB complaints · 78.3% in "Debt collection" · top issue Attempts to collect debt not owed.
LJ Ross Associates: 78.3% of 2.5K CFPB complaints sit in "Debt collection". Timely 99.7% · relief 0.4%. Allegations, not findings.
- Single-product concentration
- +12000% filings 2013 to 2026
CFPB relief outcome brief
CCDB company lj-ross-associates
0.4% relief · 99.7% timely · 2.5K filings · Debt collection
Same-product relief peers
Nearest relief peer: Bull City Financial Solutions, Inc (0.4% relief)
LJ Ross Associates closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
LJ Ross Associates scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (2/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
2 / 100 percentile-benchmarked
0.4% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.4% of complaints closed with an explanation to the consumer
How 2.5K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
LJ Ross Associates complaint mix by product
- Debt collection 2K 78.3% – 0% relief
- Credit reporting 389 15.5% – 0% relief
- Credit reporting, 147 5.8% – 1% relief
- Debt or 5 0.2% – 0% relief
- Credit card 2 0.1% – 50% relief
- Checking or 1 0.0% – 0% relief
- Vehicle loan 1 0.0% – 0% relief
How LJ Ross Associates's 2.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 2.0K |
| Credit reporting or other personal consumer reports | 389 |
| Credit reporting, credit repair services, or other personal consumer reports | 147 |
| Debt or credit management | 5 |
| Credit card or prepaid card | 2 |
| Checking or savings account | 1 |
| Vehicle loan or lease | 1 |
| Consumer Loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for LJ Ross Associates
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 17.2% of this company's filings
LJ Ross Associates rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 484
- +12000% vs 2013
Volume vs. relief
Where LJ Ross Associates sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, LJ Ross Associates files more complaint volume than 45% of them, and closes complaints with relief more often than 29% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,519 · Closed with relief: 0.4%
Top States
| State | Complaints |
|---|---|
| MI | 433 |
| IL | 352 |
| FL | 242 |
| MD | 180 |
| WI | 140 |
| PA | 134 |
| TX | 123 |
| NY | 116 |
| OH | 91 |
| VA | 86 |
| GA | 70 |
| NJ | 62 |
| CA | 61 |
| NV | 38 |
| TN | 34 |
| NC | 33 |
| CT | 30 |
| DC | 24 |
| MO | 24 |
| IN | 23 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 998 |
| Written notification about debt | 381 |
| Incorrect information on your report | 286 |
| False statements or representation | 222 |
| Took or threatened to take negative or legal action | 193 |
| Improper use of your report | 131 |
| Problem with a company's investigation into an existing problem | 74 |
| Communication tactics | 67 |
| Problem with a credit reporting company's investigation into an existing problem | 44 |
| Cont'd attempts collect debt not owed | 44 |
| Disclosure verification of debt | 26 |
| Threatened to contact someone or share information improperly | 18 |
| Electronic communications | 17 |
| Improper contact or sharing of info | 6 |
| Credit monitoring or identity theft protection services | 3 |
| Unauthorized withdrawals or charges | 2 |
| Getting a credit card | 1 |
| Didn't provide services promised | 1 |
| Problem with a lender or other company charging your account | 1 |
| Getting a loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 100% |
| 2014 | 10 | 100% |
| 2015 | 26 | 92.3% |
| 2016 | 39 | 100% |
| 2017 | 61 | 100% |
| 2018 | 55 | 100% |
| 2019 | 71 | 100% |
| 2020 | 130 | 100% |
| 2021 | 158 | 100% |
| 2022 | 142 | 100% |
| 2023 | 222 | 100% |
| 2024 | 368 | 100% |
| 2025 | 749 | 100% |
| 2026 | 484 | 98.8% |
Source: CFPB Consumer Complaint Database
LJ Ross Associates filings cluster in one product
LJ Ross Associates's 2,519 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 38.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25.
LJ Ross Associates answers 99.7% of complaints inside the CFPB's tracked window and closes 98.4% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about LJ Ross Associates.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for LJ Ross Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for LJ Ross Associates (#187 of 342; 99.7% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration