CFPB · Single-product concentration
Acra Intermediate Holdings, LLC
132 CFPB complaints · 85.6% in "Mortgage" · top issue Struggling to pay mortgage.
Acra Intermediate Holdings, LLC: 85.6% of 132 CFPB complaints sit in "Mortgage". Timely 100% · relief 47%. Allegations, not findings.
- Single-product concentration
- +383.3% filings 2020 to 2026
CFPB relief outcome brief
CCDB company acra-intermediate-holdings-llc
47% relief · 100% timely · 132 filings · Mortgage
Same-product relief peers
Nearest relief peer: Stonegate Mortgage Corporation (58.9% relief)
Acra Intermediate Holdings, LLC closes 47% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Acra Intermediate Holdings, LLC's 132 filings include narrative text
50.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Acra Intermediate Holdings, LLC complaint mix by product
- Mortgage 113 85.6% – 49% relief
- Credit reporting, 7 5.3% – 86% relief
- Credit reporting 7 5.3% – 14% relief
- Debt collection 3 2.3% – 0% relief
- Debt or 1 0.8% – 0% relief
- Money transfer, 1 0.8% – 0% relief
How Acra Intermediate Holdings, LLC's 132 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 113 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit reporting or other personal consumer reports | 7 |
| Debt collection | 3 |
| Debt or credit management | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Acra Intermediate Holdings, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 32.6% of this company's filings
Acra Intermediate Holdings, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 29
- +383.3% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 43 |
| FL | 21 |
| GA | 12 |
| TX | 10 |
| WA | 8 |
| PA | 4 |
| OK | 4 |
| AZ | 4 |
| TN | 3 |
| CO | 2 |
| IL | 2 |
| OH | 2 |
| NY | 2 |
| CT | 2 |
| VA | 2 |
| UT | 1 |
| LA | 1 |
| AR | 1 |
| NJ | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 46 |
| Trouble during payment process | 46 |
| Incorrect information on your report | 13 |
| Closing on a mortgage | 10 |
| Applying for a mortgage or refinancing an existing mortgage | 8 |
| Problem with a company's investigation into an existing problem | 3 |
| Attempts to collect debt not owed | 2 |
| Didn't provide services promised | 1 |
| Electronic communications | 1 |
| Fraud or scam | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 6 | 100% |
| 2021 | 28 | 100% |
| 2022 | 21 | 100% |
| 2023 | 14 | 100% |
| 2024 | 7 | 100% |
| 2025 | 27 | 100% |
| 2026 | 29 | 100% |
Source: CFPB Consumer Complaint Database
Acra Intermediate Holdings, LLC filings cluster in one product
Acra Intermediate Holdings, LLC's 132 logged complaints stay concentrated: only 20 states show a filing. 50.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-02.
Acra Intermediate Holdings, LLC answers 100% of complaints inside the CFPB's tracked window and closes 51.5% with a written explanation. 47% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Acra Intermediate Holdings, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Acra Intermediate Holdings, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 132.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Acra Intermediate Holdings, LLC (100% timely; 47% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration