Total complaints
244
Filed since 2015
244 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
244 consumer complaints filed with the CFPB
This profile shows Scott Fetzer Financial Group Inc.'s complaint history from CFPB public records. 244 consumers have filed complaints since 2015. The company has a 93.9% timely response rate and has provided relief in 13.5% of cases.
Total complaints
244
Filed since 2015
Timely response
93.9%
CFPB-tracked response window
Relief rate
13.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Scott Fetzer Financial Group Inc.'s 244 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 76 |
| Credit reporting, credit repair services, or other personal consumer reports | 71 |
| Credit reporting or other personal consumer reports | 47 |
| Payday loan, title loan, or personal loan | 18 |
| Consumer Loan | 10 |
| Payday loan, title loan, personal loan, or advance loan | 9 |
| Credit card | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Debt or credit management | 3 |
| Credit card or prepaid card | 2 |
| Checking or savings account | 1 |
| Vehicle loan or lease | 1 |
| State | Complaints |
|---|---|
| GA | 26 |
| NC | 25 |
| CA | 22 |
| TX | 20 |
| MA | 14 |
| FL | 12 |
| OH | 10 |
| IL | 9 |
| AZ | 9 |
| SC | 8 |
| VA | 8 |
| MI | 6 |
| NV | 5 |
| CO | 5 |
| CT | 5 |
| WA | 4 |
| PA | 4 |
| AL | 4 |
| TN | 4 |
| NY | 4 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 57 |
| Attempts to collect debt not owed | 30 |
| Problem with a credit reporting company's investigation into an existing problem | 29 |
| Improper use of your report | 27 |
| Took or threatened to take negative or legal action | 22 |
| Written notification about debt | 9 |
| False statements or representation | 9 |
| Problem with a company's investigation into an existing problem | 6 |
| Struggling to pay your loan | 6 |
| Charged fees or interest you didn't expect | 6 |
| Managing the loan or lease | 4 |
| Problem when making payments | 4 |
| Taking out the loan or lease | 4 |
| Confusing or misleading advertising or marketing | 3 |
| Fraud or scam | 3 |
| Unable to get your credit report or credit score | 2 |
| Electronic communications | 2 |
| Communication tactics | 2 |
| Getting a credit card | 2 |
| Problem with additional add-on products or services | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 7 | 100% |
| 2016 | 5 | 60% |
| 2017 | 9 | 88.9% |
| 2018 | 24 | 79.2% |
| 2019 | 24 | 70.8% |
| 2020 | 19 | 100% |
| 2021 | 22 | 100% |
| 2022 | 26 | 100% |
| 2023 | 13 | 100% |
| 2024 | 23 | 100% |
| 2025 | 53 | 100% |
| 2026 | 19 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Scott Fetzer Financial Group Inc. has accumulated 244 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 92 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Scott Fetzer Financial Group Inc. reports a 93.9% timely-response rate and has closed 84.4% of cases with a written explanation to the consumer. 13.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Scott Fetzer Financial Group Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Scott Fetzer Financial Group Inc. has received 244 consumer complaints filed with the Consumer Financial Protection Bureau.
Scott Fetzer Financial Group Inc. has a 93.9% timely response rate to CFPB complaints.
The most common issue reported against Scott Fetzer Financial Group Inc. is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.