2026 data Public-data reference. official source

GCFS, INC.

47 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

47 consumer complaints filed with the CFPB

This profile shows GCFS, INC.'s complaint history from CFPB public records. 47 consumers have filed complaints since 2013. The company has a 95.7% timely response rate and has provided relief in 14.9% of cases.

47
Total Complaints
95.7%
Timely Response
8.5%
Disputed
14.9%
Relief Provided
5
States Active
2013
Since

Total complaints

47

Filed since 2013

Timely response

95.7%

CFPB-tracked response window

Relief rate

14.9%

Closed with monetary or non-monetary relief

Timely response rate 95.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 14.9%
Industry median

Share closed with monetary or non-monetary relief.

GCFS, INC. complaint mix by product

Total complaints: 47

GCFS, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 47 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 38 complaints (82.6%), resolution 15.8% Debt collection 82.6% Credit card: 3 complaints (6.5%), resolution 0.0% Credit card 6.5% Payday loan,: 1 complaints (2.2%), resolution 0.0% Bank account: 1 complaints (2.2%), resolution 100.0% Mortgage: 1 complaints (2.2%), resolution 0.0% Credit reporting: 1 complaints (2.2%), resolution 0.0% Payday loan,: 1 complaints (2.2%), resolution 0.0%
  • Debt collection 38 82.6% 16% relief
  • Credit card 3 6.5% 0% relief
  • Payday loan, 1 2.2% 0% relief
  • Bank account 1 2.2% 100% relief
  • Mortgage 1 2.2% 0% relief
  • Credit reporting 1 2.2% 0% relief
  • Payday loan, 1 2.2% 0% relief

How GCFS, INC.'s 47 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 38
Credit card 3
Payday loan, title loan, personal loan, or advance loan 1
Bank account or service 1
Mortgage 1
Credit reporting or other personal consumer reports 1
Payday loan, title loan, or personal loan 1
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
CA 41
TX 2
AZ 1
FL 1
GA 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 13
Cont'd attempts collect debt not owed 5
Taking/threatening an illegal action 5
Attempts to collect debt not owed 5
Written notification about debt 3
Disclosure verification of debt 3
Improper contact or sharing of info 2
Getting a credit card 2
Improper use of your report 2
False statements or representation 1
Problem with additional add-on products or services 1
Communication tactics 1
Deposits and withdrawals 1
Application, originator, mortgage broker 1
Identity theft / Fraud / Embezzlement 1
Struggling to pay your loan 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 8 100%
2015 3 100%
2016 3 100%
2017 9 100%
2018 3 100%
2019 1 100%
2020 3 100%
2022 2 100%
2023 2 100%
2024 5 100%
2025 4 100%
2026 2 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About GCFS, INC.

GCFS, INC. has accumulated 47 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, GCFS, INC. reports a 95.7% timely-response rate and has closed 80.9% of cases with a written explanation to the consumer. 14.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating GCFS, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does GCFS, INC. have?

GCFS, INC. has received 47 consumer complaints filed with the Consumer Financial Protection Bureau.

Does GCFS, INC. respond to complaints on time?

GCFS, INC. has a 95.7% timely response rate to CFPB complaints.

What is the most common complaint about GCFS, INC.?

The most common issue reported against GCFS, INC. is "Took or threatened to take negative or legal action" in the "Debt collection" product category.

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