CFPB · Single-product concentration
Nfm, Inc
72 CFPB complaints · 80.6% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Nfm, Inc: 80.6% of 72 CFPB complaints sit in "Mortgage". Timely 86.1% · relief 30.6%. Allegations, not findings.
- Single-product concentration
- +800% filings 2011 to 2026
CFPB relief outcome brief
CCDB company nfm-inc
30.6% relief · 86.1% timely · 72 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bank of America, National Association (31% relief)
Nfm, Inc closes 30.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nfm, Inc scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (34/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
30.6% of complaints closed with relief to the consumer
Timely response
76 / 100 percentile-benchmarked
86.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
34 / 100 percentile-benchmarked
63.9% of complaints closed with an explanation to the consumer
Most of Nfm, Inc's 72 filings include narrative text
54.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nfm, Inc complaint mix by product
- Mortgage 58 80.6% – 36% relief
- Credit reporting, 7 9.7% – 0% relief
- Debt collection 4 5.6% – 0% relief
- Credit reporting 3 4.2% – 33% relief
How Nfm, Inc's 72 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 58 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Debt collection | 4 |
| Credit reporting or other personal consumer reports | 3 |
Where Nfm, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MD
- 22.2% of this company's filings
Nfm, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 9
- +800% vs 2011
Top States
| State | Complaints |
|---|---|
| MD | 16 |
| FL | 9 |
| OH | 7 |
| VA | 7 |
| NC | 6 |
| CA | 5 |
| TX | 3 |
| OR | 3 |
| GA | 2 |
| IL | 2 |
| NJ | 2 |
| IN | 1 |
| PA | 1 |
| CO | 1 |
| AZ | 1 |
| NH | 1 |
| MA | 1 |
| MN | 1 |
| SC | 1 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 17 |
| Trouble during payment process | 15 |
| Closing on a mortgage | 12 |
| Improper use of your report | 6 |
| Application, originator, mortgage broker | 5 |
| Incorrect information on your report | 4 |
| Struggling to pay mortgage | 3 |
| Loan servicing, payments, escrow account | 2 |
| False statements or representation | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Loan modification,collection,foreclosure | 1 |
| Credit decision / Underwriting | 1 |
| Written notification about debt | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 1 | 0% |
| 2013 | 1 | 0% |
| 2015 | 3 | 100% |
| 2016 | 2 | 50% |
| 2017 | 3 | 33.3% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 12 | 100% |
| 2022 | 18 | 72.2% |
| 2023 | 8 | 100% |
| 2024 | 5 | 100% |
| 2025 | 5 | 100% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database
Nfm, Inc filings cluster in one product
Nfm, Inc's 72 logged complaints stay concentrated: only 21 states show a filing. 54.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2011 through 2026-06-18.
Nfm, Inc answers 86.1% of complaints inside the CFPB's tracked window and closes 63.9% with a written explanation. 30.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nfm, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nfm, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 72.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 86.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nfm, Inc (86.1% timely; 30.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration