Total complaints
1.8K
Filed since 2013
2026 data Public-data reference. official source
Credit Systems International, Inc.
1.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1.8K consumer complaints filed with the CFPB
This profile shows Credit Systems International, Inc.'s complaint history from CFPB public records. 1,827 consumers have filed complaints since 2013. The company has a 97.7% timely response rate and has provided relief in 0% of cases.
1.8K
Total Complaints
97.7%
Timely Response
2%
Disputed
0%
Relief Provided
43
States Active
2013
Since
Timely response
97.7%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 97.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Credit Systems International, Inc. complaint mix by product
- Debt collection 2K 82.3% – 0% relief
- Credit reporting 213 11.7% – 0% relief
- Credit reporting, 104 5.7% – 0% relief
- Credit reporting 3 0.2% – 0% relief
- Debt or 2 0.1% – 0% relief
- Bank account 1 0.1% – 0% relief
- Credit card 1 0.1% – 0% relief
How Credit Systems International, Inc.'s 1.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.5K |
| Credit reporting or other personal consumer reports | 213 |
| Credit reporting, credit repair services, or other personal consumer reports | 104 |
| Credit reporting | 3 |
| Debt or credit management | 2 |
| Bank account or service | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 1.1K |
| GA | 249 |
| AL | 156 |
| FL | 48 |
| CA | 25 |
| NJ | 24 |
| MS | 20 |
| AZ | 15 |
| LA | 14 |
| NY | 13 |
| TN | 11 |
| SC | 11 |
| NC | 11 |
| PA | 10 |
| OH | 10 |
| OK | 10 |
| MD | 9 |
| IL | 8 |
| OR | 7 |
| CO | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 613 |
| Written notification about debt | 302 |
| Took or threatened to take negative or legal action | 264 |
| Incorrect information on your report | 164 |
| False statements or representation | 122 |
| Cont'd attempts collect debt not owed | 83 |
| Improper use of your report | 70 |
| Disclosure verification of debt | 59 |
| Problem with a company's investigation into an existing problem | 46 |
| Communication tactics | 39 |
| Problem with a credit reporting company's investigation into an existing problem | 35 |
| Electronic communications | 9 |
| Threatened to contact someone or share information improperly | 8 |
| Improper contact or sharing of info | 3 |
| Incorrect information on credit report | 2 |
| Credit reporting company's investigation | 1 |
| Account opening, closing, or management | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Unauthorized withdrawals or charges | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 14 | 100% |
| 2014 | 36 | 97.2% |
| 2015 | 37 | 97.3% |
| 2016 | 48 | 100% |
| 2017 | 59 | 100% |
| 2018 | 68 | 98.5% |
| 2019 | 60 | 100% |
| 2020 | 59 | 96.6% |
| 2021 | 148 | 98% |
| 2022 | 97 | 91.8% |
| 2023 | 92 | 87% |
| 2024 | 182 | 92.9% |
| 2025 | 628 | 99.8% |
| 2026 | 299 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Credit Systems International, Inc.
Credit Systems International, Inc. has accumulated 1,827 consumer complaints in the CFPB public database, with filings active across 43 U.S. states. Of those submissions, 405 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Credit Systems International, Inc. reports a 97.7% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Credit Systems International, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Credit Systems International, Inc. have?
Credit Systems International, Inc. has received 1,827 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Credit Systems International, Inc. respond to complaints on time?
Credit Systems International, Inc. has a 97.7% timely response rate to CFPB complaints.
What is the most common complaint about Credit Systems International, Inc.?
The most common issue reported against Credit Systems International, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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