2026 data Public-data reference Official source

Trustmark Corporation

414 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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414
Total Complaints
99.3%
Timely Response
0%
Disputed
0.7%
Relief Provided
21
States Active
2014
Since

Data updated June 2026

Timely response rate 99.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.7%
Industry median

Share closed with monetary or non-monetary relief.

Trustmark Corporation complaint mix by product

Total complaints: 414

Trustmark Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 414 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 135 complaints (34.9%), resolution 0.0% Mortgage 34.9% Checking or: 107 complaints (27.6%), resolution 2.8% Checking or 27.6% Credit reporting: 46 complaints (11.9%), resolution 0.0% Credit reporting 11.9% Debt collection: 35 complaints (9.0%), resolution 0.0% Debt collection 9.0% Bank account: 34 complaints (8.8%), resolution 0.0% Bank account 8.8% Credit reporting,: 24 complaints (6.2%), resolution 0.0% Credit reporting, 6.2% Money transfer,: 6 complaints (1.6%), resolution 0.0%
  • Mortgage 135 34.9% – 0% relief
  • Checking or 107 27.6% – 3% relief
  • Credit reporting 46 11.9% – 0% relief
  • Debt collection 35 9.0% – 0% relief
  • Bank account 34 8.8% – 0% relief
  • Credit reporting, 24 6.2% – 0% relief
  • Money transfer, 6 1.6% – 0% relief

How Trustmark Corporation's 414 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 135
Checking or savings account 107
Credit reporting or other personal consumer reports 46
Debt collection 35
Bank account or service 34
Credit reporting, credit repair services, or other personal consumer reports 24
Money transfer, virtual currency, or money service 6
Payday loan, title loan, or personal loan 5
Vehicle loan or lease 5
Credit card 5
Payday loan, title loan, personal loan, or advance loan 3
Debt or credit management 3
Credit card or prepaid card 3
Consumer Loan 2
Credit reporting 1

Top States

State Complaints
MS 210
AL 63
TN 34
TX 24
FL 19
CA 10
GA 8
AZ 7
LA 5
IL 4
NC 4
SC 3
PA 3
NY 3
OH 2
NJ 2
AR 1
WA 1
MI 1
WI 1

Top Issues

Issue Complaints
Managing an account 61
Trouble during payment process 48
Incorrect information on your report 46
Struggling to pay mortgage 32
Problem caused by your funds being low 18
Problem with a lender or other company charging your account 14
Applying for a mortgage or refinancing an existing mortgage 14
Improper use of your report 13
Deposits and withdrawals 13
Account opening, closing, or management 13
Closing on a mortgage 12
Loan modification,collection,foreclosure 12
Attempts to collect debt not owed 11
Took or threatened to take negative or legal action 9
Problem with a company's investigation into an existing problem 7
Closing an account 7
Opening an account 7
Loan servicing, payments, escrow account 7
Getting the loan 5
Fraud or scam 5

Yearly Trend

Year Complaints Timely
2014 10 100%
2015 34 100%
2016 25 96%
2017 23 100%
2018 21 100%
2019 29 100%
2020 17 100%
2021 29 100%
2022 30 100%
2023 34 97.1%
2024 37 100%
2025 72 98.6%
2026 53 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Trustmark Corporation

Trustmark Corporation's 414 logged complaints stay concentrated: only 21 states show a filing on record. Only 34.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2014 through 2026-06-13.

Trustmark Corporation answers 99.3% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Trustmark Corporation.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Trustmark Corporation have?

414, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Trustmark Corporation respond to complaints on time?

99.3% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Trustmark Corporation?

"Managing an account", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.