Total complaints
353
Filed since 2013
353 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
353 consumer complaints filed with the CFPB
This profile shows Account Control Technology, Inc.'s complaint history from CFPB public records. 353 consumers have filed complaints since 2013. The company has a 99.4% timely response rate and has provided relief in 55% of cases.
Total complaints
353
Filed since 2013
Timely response
99.4%
CFPB-tracked response window
Relief rate
55%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Account Control Technology, Inc.'s 353 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 281 |
| Student loan | 55 |
| Credit reporting, credit repair services, or other personal consumer reports | 16 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| CA | 42 |
| TX | 33 |
| GA | 33 |
| FL | 30 |
| PA | 19 |
| NY | 18 |
| IL | 17 |
| MI | 14 |
| OH | 13 |
| MD | 11 |
| IN | 11 |
| TN | 10 |
| VA | 10 |
| NC | 7 |
| MA | 7 |
| AZ | 6 |
| OR | 5 |
| MN | 5 |
| LA | 5 |
| NJ | 5 |
| Issue | Complaints |
|---|---|
| Communication tactics | 65 |
| Attempts to collect debt not owed | 53 |
| Written notification about debt | 35 |
| Cont'd attempts collect debt not owed | 34 |
| False statements or representation | 30 |
| Dealing with my lender or servicer | 30 |
| Improper contact or sharing of info | 28 |
| Disclosure verification of debt | 17 |
| Dealing with your lender or servicer | 16 |
| Threatened to contact someone or share information improperly | 9 |
| Taking/threatening an illegal action | 7 |
| Incorrect information on your report | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Struggling to repay your loan | 5 |
| Can't repay my loan | 3 |
| Took or threatened to take negative or legal action | 3 |
| Improper use of your report | 3 |
| Fraud or scam | 1 |
| Getting a loan | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 24 | 100% |
| 2014 | 46 | 100% |
| 2015 | 36 | 100% |
| 2016 | 48 | 100% |
| 2017 | 65 | 100% |
| 2018 | 43 | 100% |
| 2019 | 24 | 100% |
| 2020 | 18 | 100% |
| 2021 | 20 | 100% |
| 2022 | 25 | 92% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Account Control Technology, Inc. has accumulated 353 consumer complaints in the CFPB public database, with filings active across 44 U.S. states. Of those submissions, 111 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2024-10-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Account Control Technology, Inc. reports a 99.4% timely-response rate and has closed 42.8% of cases with a written explanation to the consumer. 55% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Account Control Technology, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Account Control Technology, Inc. has received 353 consumer complaints filed with the Consumer Financial Protection Bureau.
Account Control Technology, Inc. has a 99.4% timely response rate to CFPB complaints.
The most common issue reported against Account Control Technology, Inc. is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.