2026 data Public-data reference. official source

Account Control Technology, Inc.

353 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

353 consumer complaints filed with the CFPB

This profile shows Account Control Technology, Inc.'s complaint history from CFPB public records. 353 consumers have filed complaints since 2013. The company has a 99.4% timely response rate and has provided relief in 55% of cases.

353
Total Complaints
99.4%
Timely Response
7.6%
Disputed
55%
Relief Provided
44
States Active
2013
Since

Total complaints

353

Filed since 2013

Timely response

99.4%

CFPB-tracked response window

Relief rate

55%

Closed with monetary or non-monetary relief

Timely response rate 99.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 55.0%
Industry median

Share closed with monetary or non-monetary relief.

Account Control Technology, Inc. complaint mix by product

Total complaints: 353

Account Control Technology, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 353 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 281 complaints (79.6%), resolution 56.6% Debt collection 79.6% Student loan: 55 complaints (15.6%), resolution 63.6% Student loan 15.6% Credit reporting,: 16 complaints (4.5%), resolution 0.0% Money transfer,: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 281 79.6% 57% relief
  • Student loan 55 15.6% 64% relief
  • Credit reporting, 16 4.5% 0% relief
  • Money transfer, 1 0.3% 0% relief

How Account Control Technology, Inc.'s 353 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 281
Student loan 55
Credit reporting, credit repair services, or other personal consumer reports 16
Money transfer, virtual currency, or money service 1

Top States

State Complaints
CA 42
TX 33
GA 33
FL 30
PA 19
NY 18
IL 17
MI 14
OH 13
MD 11
IN 11
TN 10
VA 10
NC 7
MA 7
AZ 6
OR 5
MN 5
LA 5
NJ 5

Top Issues

Issue Complaints
Communication tactics 65
Attempts to collect debt not owed 53
Written notification about debt 35
Cont'd attempts collect debt not owed 34
False statements or representation 30
Dealing with my lender or servicer 30
Improper contact or sharing of info 28
Disclosure verification of debt 17
Dealing with your lender or servicer 16
Threatened to contact someone or share information improperly 9
Taking/threatening an illegal action 7
Incorrect information on your report 7
Problem with a credit reporting company's investigation into an existing problem 6
Struggling to repay your loan 5
Can't repay my loan 3
Took or threatened to take negative or legal action 3
Improper use of your report 3
Fraud or scam 1
Getting a loan 1

Yearly Trend

Year Complaints Timely
2013 24 100%
2014 46 100%
2015 36 100%
2016 48 100%
2017 65 100%
2018 43 100%
2019 24 100%
2020 18 100%
2021 20 100%
2022 25 92%
2023 3 100%
2024 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Account Control Technology, Inc.

Account Control Technology, Inc. has accumulated 353 consumer complaints in the CFPB public database, with filings active across 44 U.S. states. Of those submissions, 111 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2024-10-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Account Control Technology, Inc. reports a 99.4% timely-response rate and has closed 42.8% of cases with a written explanation to the consumer. 55% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Account Control Technology, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Account Control Technology, Inc. have?

Account Control Technology, Inc. has received 353 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Account Control Technology, Inc. respond to complaints on time?

Account Control Technology, Inc. has a 99.4% timely response rate to CFPB complaints.

What is the most common complaint about Account Control Technology, Inc.?

The most common issue reported against Account Control Technology, Inc. is "Communication tactics" in the "Debt collection" product category.

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