Total complaints
107
Filed since 2012
107 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
107 consumer complaints filed with the CFPB
This profile shows COLORADO HOUSING AND FINANCE AUTHORITY's complaint history from CFPB public records. 107 consumers have filed complaints since 2012. The company has a 97.2% timely response rate and has provided relief in 0.9% of cases.
Total complaints
107
Filed since 2012
Timely response
97.2%
CFPB-tracked response window
Relief rate
0.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How COLORADO HOUSING AND FINANCE AUTHORITY's 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 95 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Debt collection | 3 |
| State | Complaints |
|---|---|
| CO | 104 |
| NY | 1 |
| NC | 1 |
| CA | 1 |
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 38 |
| Trouble during payment process | 28 |
| Loan modification,collection,foreclosure | 15 |
| Incorrect information on your report | 9 |
| Loan servicing, payments, escrow account | 4 |
| Closing on a mortgage | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Unable to get your credit report or credit score | 1 |
| Improper use of your report | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Settlement process and costs | 1 |
| Written notification about debt | 1 |
| Application, originator, mortgage broker | 1 |
| Took or threatened to take negative or legal action | 1 |
| Communication tactics | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 5 | 100% |
| 2014 | 4 | 100% |
| 2015 | 5 | 100% |
| 2016 | 6 | 100% |
| 2017 | 4 | 100% |
| 2018 | 6 | 100% |
| 2019 | 5 | 100% |
| 2020 | 7 | 100% |
| 2021 | 9 | 100% |
| 2022 | 21 | 100% |
| 2023 | 14 | 100% |
| 2024 | 11 | 100% |
| 2025 | 6 | 50% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
COLORADO HOUSING AND FINANCE AUTHORITY has accumulated 107 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 45 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-02-11, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, COLORADO HOUSING AND FINANCE AUTHORITY reports a 97.2% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Struggling to pay mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating COLORADO HOUSING AND FINANCE AUTHORITY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
COLORADO HOUSING AND FINANCE AUTHORITY has received 107 consumer complaints filed with the Consumer Financial Protection Bureau.
COLORADO HOUSING AND FINANCE AUTHORITY has a 97.2% timely response rate to CFPB complaints.
The most common issue reported against COLORADO HOUSING AND FINANCE AUTHORITY is "Struggling to pay mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.