Colorado Housing and Finance Authority
146 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Colorado Housing and Finance Authority complaint mix by product
- Mortgage 129 88.4% – 1% relief
- Credit reporting, 11 7.5% – 0% relief
- Debt collection 3 2.1% – 0% relief
- Credit reporting 2 1.4% – 0% relief
- Debt or 1 0.7% – 0% relief
How Colorado Housing and Finance Authority's 146 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 129 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Debt collection | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| CO | 139 |
| OR | 3 |
| NC | 1 |
| CA | 1 |
| NY | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 51 |
| Trouble during payment process | 42 |
| Loan modification,collection,foreclosure | 17 |
| Incorrect information on your report | 13 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Loan servicing, payments, escrow account | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Closing on a mortgage | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Took or threatened to take negative or legal action | 1 |
| Confusing or missing disclosures | 1 |
| Application, originator, mortgage broker | 1 |
| Communication tactics | 1 |
| Settlement process and costs | 1 |
| Written notification about debt | 1 |
| Improper use of your report | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 5 | 100% |
| 2014 | 4 | 100% |
| 2015 | 6 | 100% |
| 2016 | 6 | 100% |
| 2017 | 7 | 100% |
| 2018 | 7 | 100% |
| 2019 | 5 | 100% |
| 2020 | 11 | 100% |
| 2021 | 14 | 92.9% |
| 2022 | 27 | 96.3% |
| 2023 | 19 | 100% |
| 2024 | 14 | 100% |
| 2025 | 13 | 61.5% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Colorado Housing and Finance Authority
Colorado Housing and Finance Authority's 146 logged complaints stay concentrated: only 6 states show a filing on record. 56.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-04-20.
Colorado Housing and Finance Authority answers 95.2% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Colorado Housing and Finance Authority.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Colorado Housing and Finance Authority have?
146, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Colorado Housing and Finance Authority respond to complaints on time?
95.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Colorado Housing and Finance Authority?
"Struggling to pay mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.