CFPB · Single-product concentration
Colorado Housing and Finance Authority
146 CFPB complaints · 88.4% in "Mortgage" · top issue Struggling to pay mortgage.
Colorado Housing and Finance Authority: 88.4% of 146 CFPB complaints sit in "Mortgage". Timely 95.2% · relief 0.7%. Allegations, not findings.
- Single-product concentration
- +600% filings 2012 to 2026
CFPB relief outcome brief
CCDB company colorado-housing-and-finance-authority
0.7% relief · 95.2% timely · 146 filings · Mortgage
Same-product relief peers
Nearest relief peer: Trustmark Corporation (0.7% relief)
Colorado Housing and Finance Authority closes 0.7% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Colorado Housing and Finance Authority's 146 filings include narrative text
56.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Colorado Housing and Finance Authority complaint mix by product
- Mortgage 129 88.4% – 1% relief
- Credit reporting, 11 7.5% – 0% relief
- Debt collection 3 2.1% – 0% relief
- Credit reporting 2 1.4% – 0% relief
- Debt or 1 0.7% – 0% relief
How Colorado Housing and Finance Authority's 146 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 129 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Debt collection | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Debt or credit management | 1 |
Concentrated filing states for Colorado Housing and Finance Authority
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 95.2% of this company's filings
Colorado Housing and Finance Authority rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +600% vs 2012
Top States
| State | Complaints |
|---|---|
| CO | 139 |
| OR | 3 |
| NC | 1 |
| CA | 1 |
| NY | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 51 |
| Trouble during payment process | 42 |
| Loan modification,collection,foreclosure | 17 |
| Incorrect information on your report | 13 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Loan servicing, payments, escrow account | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Closing on a mortgage | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Took or threatened to take negative or legal action | 1 |
| Confusing or missing disclosures | 1 |
| Application, originator, mortgage broker | 1 |
| Communication tactics | 1 |
| Settlement process and costs | 1 |
| Written notification about debt | 1 |
| Improper use of your report | 1 |
| Unable to get your credit report or credit score | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 5 | 100% |
| 2014 | 4 | 100% |
| 2015 | 6 | 100% |
| 2016 | 6 | 100% |
| 2017 | 7 | 100% |
| 2018 | 7 | 100% |
| 2019 | 5 | 100% |
| 2020 | 11 | 100% |
| 2021 | 14 | 92.9% |
| 2022 | 27 | 96.3% |
| 2023 | 19 | 100% |
| 2024 | 14 | 100% |
| 2025 | 13 | 61.5% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
Colorado Housing and Finance Authority filings cluster in one product
Colorado Housing and Finance Authority's 146 logged complaints stay concentrated: only 6 states show a filing. 56.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-04-20.
Colorado Housing and Finance Authority answers 95.2% of complaints inside the CFPB's tracked window and closes 99.3% with a written explanation. 0.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Colorado Housing and Finance Authority.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Colorado Housing and Finance Authority: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 146.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Colorado Housing and Finance Authority (95.2% timely; 0.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration