2026 data Public-data reference. official source

COLORADO HOUSING AND FINANCE AUTHORITY

107 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

107 consumer complaints filed with the CFPB

This profile shows COLORADO HOUSING AND FINANCE AUTHORITY's complaint history from CFPB public records. 107 consumers have filed complaints since 2012. The company has a 97.2% timely response rate and has provided relief in 0.9% of cases.

107
Total Complaints
97.2%
Timely Response
1.9%
Disputed
0.9%
Relief Provided
4
States Active
2012
Since

Total complaints

107

Filed since 2012

Timely response

97.2%

CFPB-tracked response window

Relief rate

0.9%

Closed with monetary or non-monetary relief

Timely response rate 97.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median

Share closed with monetary or non-monetary relief.

COLORADO HOUSING AND FINANCE AUTHORITY complaint mix by product

Total complaints: 107

COLORADO HOUSING AND FINANCE AUTHORITY complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 107 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 95 complaints (88.8%), resolution 1.1% Mortgage 88.8% Credit reporting,: 9 complaints (8.4%), resolution 0.0% Credit reporting, 8.4% Debt collection: 3 complaints (2.8%), resolution 0.0%
  • Mortgage 95 88.8% 1% relief
  • Credit reporting, 9 8.4% 0% relief
  • Debt collection 3 2.8% 0% relief

How COLORADO HOUSING AND FINANCE AUTHORITY's 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 95
Credit reporting, credit repair services, or other personal consumer reports 9
Debt collection 3

Top States

State Complaints
CO 104
NY 1
NC 1
CA 1

Top Issues

Issue Complaints
Struggling to pay mortgage 38
Trouble during payment process 28
Loan modification,collection,foreclosure 15
Incorrect information on your report 9
Loan servicing, payments, escrow account 4
Closing on a mortgage 3
Applying for a mortgage or refinancing an existing mortgage 2
Unable to get your credit report or credit score 1
Improper use of your report 1
Problem with a credit reporting company's investigation into an existing problem 1
Settlement process and costs 1
Written notification about debt 1
Application, originator, mortgage broker 1
Took or threatened to take negative or legal action 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2012 1 100%
2013 5 100%
2014 4 100%
2015 5 100%
2016 6 100%
2017 4 100%
2018 6 100%
2019 5 100%
2020 7 100%
2021 9 100%
2022 21 100%
2023 14 100%
2024 11 100%
2025 6 50%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About COLORADO HOUSING AND FINANCE AUTHORITY

COLORADO HOUSING AND FINANCE AUTHORITY has accumulated 107 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 45 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-02-11, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, COLORADO HOUSING AND FINANCE AUTHORITY reports a 97.2% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Struggling to pay mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating COLORADO HOUSING AND FINANCE AUTHORITY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does COLORADO HOUSING AND FINANCE AUTHORITY have?

COLORADO HOUSING AND FINANCE AUTHORITY has received 107 consumer complaints filed with the Consumer Financial Protection Bureau.

Does COLORADO HOUSING AND FINANCE AUTHORITY respond to complaints on time?

COLORADO HOUSING AND FINANCE AUTHORITY has a 97.2% timely response rate to CFPB complaints.

What is the most common complaint about COLORADO HOUSING AND FINANCE AUTHORITY?

The most common issue reported against COLORADO HOUSING AND FINANCE AUTHORITY is "Struggling to pay mortgage" in the "Mortgage" product category.

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