Total complaints
16
Filed since 2017
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows TRANSCARD, LLC's complaint history from CFPB public records. 16 consumers have filed complaints since 2017. The company has a 100% timely response rate and has provided relief in 37.5% of cases.
Total complaints
16
Filed since 2017
Timely response
100%
CFPB-tracked response window
Relief rate
37.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TRANSCARD, LLC's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit card or prepaid card | 4 |
| Prepaid card | 4 |
| Checking or savings account | 4 |
| Credit card | 2 |
| Money transfer, virtual currency, or money service | 2 |
| State | Complaints |
|---|---|
| NY | 5 |
| MI | 2 |
| OH | 1 |
| VA | 1 |
| NC | 1 |
| LA | 1 |
| CO | 1 |
| AL | 1 |
| TX | 1 |
| WA | 1 |
| Issue | Complaints |
|---|---|
| Managing an account | 3 |
| Problem with a purchase or transfer | 2 |
| Unexpected or other fees | 2 |
| Problem when making payments | 2 |
| Trouble using the card | 2 |
| Fraud or scam | 1 |
| Problem with overdraft | 1 |
| Closing an account | 1 |
| Wrong amount charged or received | 1 |
| Unauthorized transactions or other transaction problem | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2021 | 1 | 100% |
| 2023 | 6 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TRANSCARD, LLC has accumulated 16 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2025-10-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TRANSCARD, LLC reports a 100% timely-response rate and has closed 62.5% of cases with a written explanation to the consumer. 37.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit card or prepaid card", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TRANSCARD, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TRANSCARD, LLC has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
TRANSCARD, LLC has a 100% timely response rate to CFPB complaints.
The most common issue reported against TRANSCARD, LLC is "Managing an account" in the "Credit card or prepaid card" product category.
Read our methodology — how this data is sourced, computed, and verified.