CFPB · Diversified product mix
Transcard, LLC
23 CFPB complaints · diversified mix (top product 30.4%) · top issue Trouble using the card.
Transcard, LLC: top product "Credit card or prepaid card" is only 30.4% of 23 - multi-bucket mix. Timely 100% · relief 26.1%. Allegations, not findings.
- Diversified product mix
- 0% filings 2017 to 2026
CFPB relief outcome brief
CCDB company transcard-llc
26.1% relief · 100% timely · 23 filings · Credit card or prepaid card
Same-product relief peers
Nearest relief peer: CARD Corporation (18% relief)
Transcard, LLC closes 26.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Transcard, LLC scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (52/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
26.1% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
52 / 100 percentile-benchmarked
73.9% of complaints closed with an explanation to the consumer
Most of Transcard, LLC's 23 filings include narrative text
56.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Transcard, LLC complaint mix by product
- Credit card 7 30.4% – 43% relief
- Prepaid card 6 26.1% – 0% relief
- Checking or 5 21.7% – 0% relief
- Credit card 3 13.0% – 67% relief
- Money transfer, 2 8.7% – 50% relief
How Transcard, LLC's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card or prepaid card | 7 |
| Prepaid card | 6 |
| Checking or savings account | 5 |
| Credit card | 3 |
| Money transfer, virtual currency, or money service | 2 |
Where Transcard, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 26.1% of this company's filings
Transcard, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2017
Top States
| State | Complaints |
|---|---|
| NY | 6 |
| MI | 2 |
| VA | 2 |
| TX | 2 |
| WA | 1 |
| OH | 1 |
| LA | 1 |
| MO | 1 |
| IL | 1 |
| NC | 1 |
| CO | 1 |
| CA | 1 |
| MD | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble using the card | 4 |
| Managing an account | 4 |
| Problem with a purchase or transfer | 3 |
| Unexpected or other fees | 3 |
| Problem when making payments | 2 |
| Trouble using your card | 1 |
| Unauthorized transactions or other transaction problem | 1 |
| Problem with overdraft | 1 |
| Fraud or scam | 1 |
| Wrong amount charged or received | 1 |
| Other features, terms, or problems | 1 |
| Closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 7 | 100% |
| 2024 | 4 | 100% |
| 2025 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Transcard, LLC spreads across product buckets
Transcard, LLC's 23 logged complaints stay concentrated: only 14 states show a filing. 56.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-05-13.
Transcard, LLC answers 100% of complaints inside the CFPB's tracked window and closes 73.9% with a written explanation. 26.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card or prepaid card" draws the most filings, most often for "Trouble using the card."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Transcard, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Transcard, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Transcard, LLC (100% timely; 26.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix