CFPB · Lower closed-with-relief share
The Bureaus, Inc.
2.1K CFPB complaints · 0.1% relief (low band) · top issue Attempts to collect debt not owed.
The Bureaus, Inc. closes 0.1% with relief (lower third) on 2.1K filings. Timely 99.6% · top product Debt collection. Allegations, not findings.
- Lower closed-with-relief share
- +2146.2% filings 2013 to 2026
CFPB relief outcome brief
CCDB company the-bureaus-inc
0.1% relief · 99.6% timely · 2.1K filings · Debt collection
Same-product relief peers
Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)
The Bureaus, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
The Bureaus, Inc. scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0.1% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
98 / 100 percentile-benchmarked
99.1% of complaints closed with an explanation to the consumer
How 2.1K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Bureaus, Inc. complaint mix by product
- Debt collection 2K 76.0% – 0% relief
- Credit reporting 256 12.1% – 0% relief
- Credit reporting, 229 10.8% – 0% relief
- Credit card 11 0.5% – 0% relief
- Credit card 9 0.4% – 0% relief
- Debt or 2 0.1% – 0% relief
- Credit reporting 2 0.1% – 0% relief
How The Bureaus, Inc.'s 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.6K |
| Credit reporting or other personal consumer reports | 256 |
| Credit reporting, credit repair services, or other personal consumer reports | 229 |
| Credit card or prepaid card | 11 |
| Credit card | 9 |
| Debt or credit management | 2 |
| Credit reporting | 2 |
| Consumer Loan | 1 |
| Payday loan | 1 |
Nationwide filing states for The Bureaus, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 12.8% of this company's filings
The Bureaus, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 292
- +2146.2% vs 2013
Volume vs. relief
Where The Bureaus, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, The Bureaus, Inc. files more complaint volume than 38% of them, and closes complaints with relief more often than 16% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,120 · Closed with relief: 0.1%
Top States
| State | Complaints |
|---|---|
| TX | 271 |
| FL | 260 |
| CA | 200 |
| NY | 173 |
| GA | 148 |
| PA | 127 |
| IL | 107 |
| NJ | 81 |
| MI | 60 |
| MD | 59 |
| NC | 51 |
| OH | 50 |
| AL | 44 |
| LA | 41 |
| SC | 39 |
| TN | 38 |
| VA | 30 |
| WA | 28 |
| IN | 27 |
| AZ | 27 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 739 |
| Written notification about debt | 382 |
| Incorrect information on your report | 269 |
| False statements or representation | 180 |
| Took or threatened to take negative or legal action | 175 |
| Improper use of your report | 101 |
| Problem with a credit reporting company's investigation into an existing problem | 69 |
| Communication tactics | 56 |
| Problem with a company's investigation into an existing problem | 44 |
| Cont'd attempts collect debt not owed | 34 |
| Disclosure verification of debt | 27 |
| Threatened to contact someone or share information improperly | 8 |
| Getting a credit card | 6 |
| Electronic communications | 4 |
| Taking/threatening an illegal action | 4 |
| Other features, terms, or problems | 3 |
| Problem with a purchase shown on your statement | 3 |
| Unable to get your credit report or credit score | 2 |
| Closing your account | 2 |
| Credit monitoring or identity theft protection services | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 13 | 84.6% |
| 2014 | 22 | 86.4% |
| 2015 | 24 | 91.7% |
| 2016 | 25 | 100% |
| 2017 | 40 | 100% |
| 2018 | 58 | 100% |
| 2019 | 60 | 100% |
| 2020 | 199 | 100% |
| 2021 | 356 | 99.7% |
| 2022 | 168 | 99.4% |
| 2023 | 116 | 100% |
| 2024 | 239 | 100% |
| 2025 | 508 | 100% |
| 2026 | 292 | 100% |
Source: CFPB Consumer Complaint Database
The Bureaus, Inc. in the lower-relief third
The Bureaus, Inc.'s 2,120 logged complaints reach a nationwide footprint - 50 states have at least one filing. Only 32.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25. Closed-with-relief 0.1% sits in the lower third of the corpus.
The Bureaus, Inc. closes 0.1% with monetary or non-monetary relief and answers 99.6% inside the CFPB window; 99.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Bureaus, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The Bureaus, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.1K.
- Professional Debt Mediation, Inc. Δ 3 complaints · 0.1% relief 2.1Kcomplaints
- Populus Financial Group, Inc. (F/K/A Ace Cash Express) Δ 6 complaints · 0.3% relief 2.1Kcomplaints
- Lendmark Financial Services Δ 23 complaints · 0.1% relief 2.1Kcomplaints
- John C. Heath, Attorney at Law, PLLC Δ 32 complaints · 3.1% relief 2.1Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The Bureaus, Inc. (#213 of 342; 99.6% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share