2026 data Public-data reference. official source

The Bureaus, Inc.

1.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.8K consumer complaints filed with the CFPB

This profile shows The Bureaus, Inc.'s complaint history from CFPB public records. 1,750 consumers have filed complaints since 2013. The company has a 99.5% timely response rate and has provided relief in 0.1% of cases.

1.8K
Total Complaints
99.5%
Timely Response
1.2%
Disputed
0.1%
Relief Provided
49
States Active
2013
Since

Total complaints

1.8K

Filed since 2013

Timely response

99.5%

CFPB-tracked response window

Relief rate

0.1%

Closed with monetary or non-monetary relief

Timely response rate 99.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median

Share closed with monetary or non-monetary relief.

The Bureaus, Inc. complaint mix by product

Total complaints: 1.8K

The Bureaus, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,344 complaints (76.8%), resolution 0.1% Debt collection 76.8% Credit reporting,: 199 complaints (11.4%), resolution 0.0% Credit reporting, 11.4% Credit reporting: 188 complaints (10.7%), resolution 0.0% Credit reporting 10.7% Credit card: 9 complaints (0.5%), resolution 0.0% Credit card: 6 complaints (0.3%), resolution 0.0% Credit reporting: 2 complaints (0.1%), resolution 0.0% Consumer Loan: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 1K 76.8% 0% relief
  • Credit reporting, 199 11.4% 0% relief
  • Credit reporting 188 10.7% 0% relief
  • Credit card 9 0.5% 0% relief
  • Credit card 6 0.3% 0% relief
  • Credit reporting 2 0.1% 0% relief
  • Consumer Loan 1 0.1% 0% relief

How The Bureaus, Inc.'s 1.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.3K
Credit reporting, credit repair services, or other personal consumer reports 199
Credit reporting or other personal consumer reports 188
Credit card or prepaid card 9
Credit card 6
Credit reporting 2
Consumer Loan 1
Debt or credit management 1

Top States

State Complaints
TX 224
FL 205
CA 167
NY 154
GA 120
PA 113
IL 80
NJ 61
MD 53
MI 49
NC 43
OH 40
AL 38
SC 34
TN 33
LA 30
AZ 25
WA 25
VA 25
IN 23

Top Issues

Issue Complaints
Attempts to collect debt not owed 614
Written notification about debt 331
Incorrect information on your report 211
False statements or representation 143
Took or threatened to take negative or legal action 141
Improper use of your report 77
Problem with a credit reporting company's investigation into an existing problem 62
Communication tactics 42
Problem with a company's investigation into an existing problem 33
Cont'd attempts collect debt not owed 33
Disclosure verification of debt 25
Threatened to contact someone or share information improperly 8
Getting a credit card 4
Taking/threatening an illegal action 4
Problem with a purchase shown on your statement 3
Electronic communications 3
Other features, terms, or problems 3
Credit monitoring or identity theft protection services 2
Unable to get your credit report or credit score 2
Struggling to pay your bill 1

Yearly Trend

Year Complaints Timely
2013 13 84.6%
2014 22 86.4%
2015 23 91.3%
2016 23 100%
2017 33 100%
2018 49 100%
2019 53 100%
2020 172 100%
2021 312 99.7%
2022 138 99.3%
2023 98 100%
2024 202 100%
2025 449 100%
2026 163 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About The Bureaus, Inc.

The Bureaus, Inc. has accumulated 1,750 consumer complaints in the CFPB public database, with filings active across 49 U.S. states. Of those submissions, 422 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, The Bureaus, Inc. reports a 99.5% timely-response rate and has closed 99.6% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating The Bureaus, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does The Bureaus, Inc. have?

The Bureaus, Inc. has received 1,750 consumer complaints filed with the Consumer Financial Protection Bureau.

Does The Bureaus, Inc. respond to complaints on time?

The Bureaus, Inc. has a 99.5% timely response rate to CFPB complaints.

What is the most common complaint about The Bureaus, Inc.?

The most common issue reported against The Bureaus, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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