CFPB · Slower timely-response band
Professional Debt Mediation, Inc.
2.1K CFPB complaints · 76.9% timely (slow band) · top issue Attempts to collect debt not owed.
Professional Debt Mediation, Inc. answers 76.9% on time (lower third) across 2.1K filings. Relief 0.1% · top product Debt collection. Allegations, not findings.
- Slower timely-response band
- +2730% filings 2013 to 2026
CFPB relief outcome brief
CCDB company professional-debt-mediation-inc
0.1% relief · 76.9% timely · 2.1K filings · Debt collection
Same-product relief peers
Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)
Professional Debt Mediation, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Professional Debt Mediation, Inc. scores strongest on closed with explanation (95/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0.1% of complaints closed with relief to the consumer
Timely response
60 / 100 percentile-benchmarked
76.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
95 / 100 percentile-benchmarked
97.2% of complaints closed with an explanation to the consumer
How 2.1K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Debt Mediation, Inc. complaint mix by product
- Debt collection 2K 80.6% – 0% relief
- Credit reporting 220 10.4% – 0% relief
- Credit reporting, 174 8.2% – 0% relief
- Credit reporting 10 0.5% – 0% relief
- Consumer Loan 4 0.2% – 0% relief
- Debt or 1 0.0% – 0% relief
- Payday loan, 1 0.0% – 0% relief
How Professional Debt Mediation, Inc.'s 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.7K |
| Credit reporting or other personal consumer reports | 220 |
| Credit reporting, credit repair services, or other personal consumer reports | 174 |
| Credit reporting | 10 |
| Consumer Loan | 4 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for Professional Debt Mediation, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 34.3% of this company's filings
Professional Debt Mediation, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 283
- +2730% vs 2013
Volume vs. relief
Where Professional Debt Mediation, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Professional Debt Mediation, Inc. files more complaint volume than 38% of them, and closes complaints with relief more often than 16% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,117 · Closed with relief: 0.1%
Top States
| State | Complaints |
|---|---|
| FL | 727 |
| GA | 419 |
| TX | 294 |
| SC | 91 |
| NC | 77 |
| NY | 44 |
| CT | 42 |
| AL | 41 |
| VA | 39 |
| PA | 36 |
| LA | 29 |
| MD | 28 |
| MS | 26 |
| TN | 24 |
| CA | 23 |
| NJ | 21 |
| IL | 12 |
| OH | 11 |
| MO | 11 |
| AZ | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 760 |
| False statements or representation | 287 |
| Written notification about debt | 266 |
| Incorrect information on your report | 215 |
| Took or threatened to take negative or legal action | 136 |
| Cont'd attempts collect debt not owed | 92 |
| Improper use of your report | 74 |
| Communication tactics | 73 |
| Disclosure verification of debt | 56 |
| Problem with a company's investigation into an existing problem | 48 |
| Problem with a credit reporting company's investigation into an existing problem | 47 |
| Threatened to contact someone or share information improperly | 15 |
| Improper contact or sharing of info | 12 |
| Incorrect information on credit report | 9 |
| Electronic communications | 6 |
| Credit monitoring or identity theft protection services | 4 |
| Problem with a company's investigation into an existing issue | 3 |
| Problems when you are unable to pay | 2 |
| Taking/threatening an illegal action | 2 |
| Managing the loan or lease | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 100% |
| 2014 | 59 | 93.2% |
| 2015 | 61 | 96.7% |
| 2016 | 65 | 90.8% |
| 2017 | 120 | 88.3% |
| 2018 | 90 | 97.8% |
| 2019 | 75 | 98.7% |
| 2020 | 82 | 97.6% |
| 2021 | 143 | 98.6% |
| 2022 | 200 | 100% |
| 2023 | 213 | 97.7% |
| 2024 | 253 | 100% |
| 2025 | 463 | 62.9% |
| 2026 | 283 | 1.4% |
Source: CFPB Consumer Complaint Database
Professional Debt Mediation, Inc. in the slower-timely third
Professional Debt Mediation, Inc.'s 2,117 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-24. Timely response 76.9% sits in the lower third of the corpus.
Professional Debt Mediation, Inc. answers 76.9% of complaints inside the CFPB's tracked window (timely band: slow) and closes 0.1% with relief; 97.2% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Debt Mediation, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Professional Debt Mediation, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.1K.
- The Bureaus, Inc. Δ 3 complaints · 0.1% relief 2.1Kcomplaints
- Populus Financial Group, Inc. (F/K/A Ace Cash Express) Δ 9 complaints · 0.3% relief 2.1Kcomplaints
- Lendmark Financial Services Δ 26 complaints · 0.1% relief 2.1Kcomplaints
- John C. Heath, Attorney at Law, PLLC Δ 29 complaints · 3.1% relief 2.1Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 76.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Professional Debt Mediation, Inc. (#214 of 342; 76.9% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band