Total complaints
1.7K
Filed since 2013
2026 data Public-data reference. official source
Professional Debt Mediation, Inc.
1.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1.7K consumer complaints filed with the CFPB
This profile shows Professional Debt Mediation, Inc.'s complaint history from CFPB public records. 1,695 consumers have filed complaints since 2013. The company has a 80.4% timely response rate and has provided relief in 0.1% of cases.
1.7K
Total Complaints
80.4%
Timely Response
2.1%
Disputed
0.1%
Relief Provided
45
States Active
2013
Since
Timely response
80.4%
CFPB-tracked response window
Relief rate
0.1%
Closed with monetary or non-monetary relief
Timely response rate 80.4%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.1%
Industry median
Share closed with monetary or non-monetary relief.
Professional Debt Mediation, Inc. complaint mix by product
- Debt collection 1K 80.5% – 0% relief
- Credit reporting 162 9.6% – 0% relief
- Credit reporting, 154 9.1% – 0% relief
- Credit reporting 9 0.5% – 0% relief
- Consumer Loan 4 0.2% – 0% relief
- Payday loan, 1 0.1% – 0% relief
- Money transfer, 1 0.1% – 0% relief
How Professional Debt Mediation, Inc.'s 1.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 1.4K |
| Credit reporting or other personal consumer reports | 162 |
| Credit reporting, credit repair services, or other personal consumer reports | 154 |
| Credit reporting | 9 |
| Consumer Loan | 4 |
| Payday loan, title loan, or personal loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 578 |
| GA | 351 |
| TX | 227 |
| SC | 75 |
| NC | 65 |
| VA | 34 |
| CT | 34 |
| AL | 33 |
| NY | 32 |
| LA | 27 |
| PA | 27 |
| MD | 24 |
| MS | 22 |
| CA | 20 |
| NJ | 15 |
| TN | 15 |
| IL | 9 |
| CO | 8 |
| IN | 7 |
| AZ | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 597 |
| Written notification about debt | 221 |
| False statements or representation | 208 |
| Incorrect information on your report | 166 |
| Took or threatened to take negative or legal action | 108 |
| Cont'd attempts collect debt not owed | 83 |
| Communication tactics | 63 |
| Improper use of your report | 60 |
| Disclosure verification of debt | 53 |
| Problem with a credit reporting company's investigation into an existing problem | 44 |
| Problem with a company's investigation into an existing problem | 37 |
| Improper contact or sharing of info | 12 |
| Threatened to contact someone or share information improperly | 11 |
| Incorrect information on credit report | 8 |
| Electronic communications | 5 |
| Credit monitoring or identity theft protection services | 4 |
| Problem with a company's investigation into an existing issue | 3 |
| Taking/threatening an illegal action | 2 |
| Problems when you are unable to pay | 2 |
| Managing the loan or lease | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 100% |
| 2014 | 59 | 93.2% |
| 2015 | 58 | 96.6% |
| 2016 | 53 | 88.7% |
| 2017 | 108 | 88% |
| 2018 | 82 | 97.6% |
| 2019 | 63 | 98.4% |
| 2020 | 70 | 97.1% |
| 2021 | 116 | 98.3% |
| 2022 | 165 | 100% |
| 2023 | 181 | 98.3% |
| 2024 | 200 | 100% |
| 2025 | 374 | 61.5% |
| 2026 | 156 | 1.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Professional Debt Mediation, Inc.
Professional Debt Mediation, Inc. has accumulated 1,695 consumer complaints in the CFPB public database, with filings active across 45 U.S. states. Of those submissions, 508 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Professional Debt Mediation, Inc. reports a 80.4% timely-response rate and has closed 96.7% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Professional Debt Mediation, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Professional Debt Mediation, Inc. have?
Professional Debt Mediation, Inc. has received 1,695 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Professional Debt Mediation, Inc. respond to complaints on time?
Professional Debt Mediation, Inc. has a 80.4% timely response rate to CFPB complaints.
What is the most common complaint about Professional Debt Mediation, Inc.?
The most common issue reported against Professional Debt Mediation, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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