CFPB · Slower timely-response band

Professional Debt Mediation, Inc.

2.1K CFPB complaints · 76.9% timely (slow band) · top issue Attempts to collect debt not owed.

2.1K CFPB complaints

Professional Debt Mediation, Inc. answers 76.9% on time (lower third) across 2.1K filings. Relief 0.1% · top product Debt collection. Allegations, not findings.

  • Volume rank #214 of 342
  • Slower timely-response band
  • +2730% filings 2013 to 2026

CFPB relief outcome brief

CCDB company professional-debt-mediation-inc

0.1% relief · 76.9% timely · 2.1K filings · Debt collection

Nearest relief peer: Fair Collections & Outsourcing, Inc. (0.1% relief)

Professional Debt Mediation,…0.1%The Bureaus, Inc.0.1%Populus Financial Group, Inc…0.3%Lendmark Financial Services0.1%John C. Heath, Attorney at L…3.1%
Closed-with-relief % among Professional Debt Mediation, Inc. and nearest filing-volume peers

Professional Debt Mediation, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 2.1K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 76.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Professional Debt Mediation, Inc. complaint mix by product

Total complaints: 2.1K

Professional Debt Mediation, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 1,705 complaints (80.6%), resolution 0.1% Debt collection 80.6% Credit reporting: 220 complaints (10.4%), resolution 0.0% Credit reporting 10.4% Credit reporting,: 174 complaints (8.2%), resolution 0.0% Credit reporting, 8.2% Credit reporting: 10 complaints (0.5%), resolution 0.0% Consumer Loan: 4 complaints (0.2%), resolution 0.0% Debt or: 1 complaints (0.0%), resolution 0.0% Payday loan,: 1 complaints (0.0%), resolution 0.0%
  • Debt collection 2K 80.6% 0% relief
  • Credit reporting 220 10.4% 0% relief
  • Credit reporting, 174 8.2% 0% relief
  • Credit reporting 10 0.5% 0% relief
  • Consumer Loan 4 0.2% 0% relief
  • Debt or 1 0.0% 0% relief
  • Payday loan, 1 0.0% 0% relief

How Professional Debt Mediation, Inc.'s 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 1.7K
Credit reporting or other personal consumer reports 220
Credit reporting, credit repair services, or other personal consumer reports 174
Credit reporting 10
Consumer Loan 4
Debt or credit management 1
Payday loan, title loan, personal loan, or advance loan 1
Money transfer, virtual currency, or money service 1
Payday loan, title loan, or personal loan 1

Nationwide filing states for Professional Debt Mediation, Inc.

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
FL
34.3% of this company's filings
FL727GA419TX294SC91NC77NY44CT42AL41

Professional Debt Mediation, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
283
+2730% vs 2013
0100200300400500 20132015201720192021202320252026 283

Top States

State Complaints
FL 727
GA 419
TX 294
SC 91
NC 77
NY 44
CT 42
AL 41
VA 39
PA 36
LA 29
MD 28
MS 26
TN 24
CA 23
NJ 21
IL 12
OH 11
MO 11
AZ 9

Top Issues

Issue Complaints
Attempts to collect debt not owed 760
False statements or representation 287
Written notification about debt 266
Incorrect information on your report 215
Took or threatened to take negative or legal action 136
Cont'd attempts collect debt not owed 92
Improper use of your report 74
Communication tactics 73
Disclosure verification of debt 56
Problem with a company's investigation into an existing problem 48
Problem with a credit reporting company's investigation into an existing problem 47
Threatened to contact someone or share information improperly 15
Improper contact or sharing of info 12
Incorrect information on credit report 9
Electronic communications 6
Credit monitoring or identity theft protection services 4
Problem with a company's investigation into an existing issue 3
Problems when you are unable to pay 2
Taking/threatening an illegal action 2
Managing the loan or lease 2

Yearly Trend

Year Complaints Timely
2013 10 100%
2014 59 93.2%
2015 61 96.7%
2016 65 90.8%
2017 120 88.3%
2018 90 97.8%
2019 75 98.7%
2020 82 97.6%
2021 143 98.6%
2022 200 100%
2023 213 97.7%
2024 253 100%
2025 463 62.9%
2026 283 1.4%

Source: CFPB Consumer Complaint Database

Professional Debt Mediation, Inc. in the slower-timely third

Professional Debt Mediation, Inc.'s 2,117 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-24. Timely response 76.9% sits in the lower third of the corpus.

Professional Debt Mediation, Inc. answers 76.9% of complaints inside the CFPB's tracked window (timely band: slow) and closes 0.1% with relief; 97.2% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Debt Mediation, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Professional Debt Mediation, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Professional Debt Mediation, Inc. (#214 of 342; 76.9% timely; 0.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band