CFPB · Mid-pack CFPB posture
Svb Financial Group
16 CFPB complaints · 10 states · top issue Managing an account.
Svb Financial Group has 16 consumer complaints in the CFPB public database. Timely response is 93.8%; 0% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2013 to 2023
CFPB relief outcome brief
CCDB company svb-financial-group
0% relief · 93.8% timely · 16 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Axos Financial, Inc. (0% relief)
Svb Financial Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 16 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Svb Financial Group complaint mix by product
- Checking or 8 50.0% – 0% relief
- Money transfer, 4 25.0% – 0% relief
- Bank account 3 18.8% – 0% relief
- Mortgage 1 6.3% – 0% relief
How Svb Financial Group's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 8 |
| Money transfer, virtual currency, or money service | 4 |
| Bank account or service | 3 |
| Mortgage | 1 |
Where Svb Financial Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 18.8% of this company's filings
Svb Financial Group complaints by year
Annual filing volume from the CFPB public database
- 2023
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| MD | 2 |
| OK | 2 |
| OR | 2 |
| LA | 1 |
| FL | 1 |
| TX | 1 |
| IL | 1 |
| NV | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 6 |
| Making/receiving payments, sending money | 2 |
| Opening an account | 2 |
| Problem with customer service | 1 |
| Deposits and withdrawals | 1 |
| Other transaction problem | 1 |
| Fraud or scam | 1 |
| Money was not available when promised | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2015 | 2 | 50% |
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
| 2022 | 7 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Svb Financial Group
Svb Financial Group's 16 logged complaints stay concentrated: only 10 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2023-03-20.
Svb Financial Group answers 93.8% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Svb Financial Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Svb Financial Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 16.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Svb Financial Group (93.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture