Total complaints
21
Filed since 2015
21 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
21 consumer complaints filed with the CFPB
This profile shows Summit AmeriFirst Holdings, Inc.'s complaint history from CFPB public records. 21 consumers have filed complaints since 2015. The company has a 100% timely response rate and has provided relief in 4.8% of cases.
Total complaints
21
Filed since 2015
Timely response
100%
CFPB-tracked response window
Relief rate
4.8%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Summit AmeriFirst Holdings, Inc.'s 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Debt collection | 3 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 1 |
| State | Complaints |
|---|---|
| WA | 2 |
| MN | 2 |
| FL | 2 |
| OH | 2 |
| TX | 2 |
| CA | 1 |
| AZ | 1 |
| NC | 1 |
| NY | 1 |
| WI | 1 |
| IL | 1 |
| MA | 1 |
| LA | 1 |
| PA | 1 |
| MD | 1 |
| MI | 1 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 4 |
| Loan servicing, payments, escrow account | 3 |
| Improper use of your report | 2 |
| Attempts to collect debt not owed | 2 |
| Closing on a mortgage | 2 |
| Managing the loan or lease | 2 |
| Loan modification,collection,foreclosure | 1 |
| Trouble during payment process | 1 |
| Credit decision / Underwriting | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Charged fees or interest you didn't expect | 1 |
| False statements or representation | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 100% |
| 2018 | 2 | 100% |
| 2020 | 4 | 100% |
| 2021 | 5 | 100% |
| 2022 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Summit AmeriFirst Holdings, Inc. has accumulated 21 consumer complaints in the CFPB public database, with filings active across 16 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2022-07-26, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Summit AmeriFirst Holdings, Inc. reports a 100% timely-response rate and has closed 90.5% of cases with a written explanation to the consumer. 4.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Summit AmeriFirst Holdings, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Summit AmeriFirst Holdings, Inc. has received 21 consumer complaints filed with the Consumer Financial Protection Bureau.
Summit AmeriFirst Holdings, Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Summit AmeriFirst Holdings, Inc. is "Incorrect information on your report" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.