Total complaints
16
Filed since 2017
2026 data Public-data reference. official source
Strategic Automotive Servicing, LLC
16 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
16 consumer complaints filed with the CFPB
This profile shows Strategic Automotive Servicing, LLC's complaint history from CFPB public records. 16 consumers have filed complaints since 2017. The company has a 100% timely response rate and has provided relief in 12.5% of cases.
16
Total Complaints
100%
Timely Response
0%
Disputed
12.5%
Relief Provided
5
States Active
2017
Since
Timely response
100%
CFPB-tracked response window
Relief rate
12.5%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 12.5%
Industry median
Share closed with monetary or non-monetary relief.
Strategic Automotive Servicing, LLC complaint mix by product
- Vehicle loan 10 62.5% – 10% relief
- Credit reporting, 3 18.8% – 33% relief
- Consumer Loan 2 12.5% – 0% relief
- Debt collection 1 6.3% – 0% relief
How Strategic Automotive Servicing, LLC's 16 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 10 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Consumer Loan | 2 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 10 |
| FL | 3 |
| OH | 1 |
| MS | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 5 |
| Incorrect information on your report | 5 |
| Struggling to pay your loan | 2 |
| Getting a loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Communication tactics | 1 |
| Repossession | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 5 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2021 | 2 | 100% |
| 2022 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Strategic Automotive Servicing, LLC
Strategic Automotive Servicing, LLC has accumulated 16 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2025-04-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Strategic Automotive Servicing, LLC reports a 100% timely-response rate and has closed 87.5% of cases with a written explanation to the consumer. 12.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Managing the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Strategic Automotive Servicing, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Strategic Automotive Servicing, LLC have?
Strategic Automotive Servicing, LLC has received 16 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Strategic Automotive Servicing, LLC respond to complaints on time?
Strategic Automotive Servicing, LLC has a 100% timely response rate to CFPB complaints.
What is the most common complaint about Strategic Automotive Servicing, LLC?
The most common issue reported against Strategic Automotive Servicing, LLC is "Managing the loan or lease" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.
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