CFPB · Diversified product mix
Quality Acceptance LLC
191 CFPB complaints · diversified mix (top product 23.6%) · top issue Incorrect information on your report.
Quality Acceptance LLC: top product "Vehicle loan or lease" is only 23.6% of 191 - multi-bucket mix. Timely 94.2% · relief 10.5%. Allegations, not findings.
- Diversified product mix
- +1300% filings 2014 to 2026
CFPB relief outcome brief
CCDB company quality-acceptance-llc
10.5% relief · 94.2% timely · 191 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Ally Financial Inc. (12.1% relief)
Quality Acceptance LLC closes 10.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Quality Acceptance LLC's 191 filings include narrative text
52.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Quality Acceptance LLC complaint mix by product
- Vehicle loan 45 23.6% – 9% relief
- Credit reporting, 43 22.5% – 23% relief
- Debt collection 37 19.4% – 5% relief
- Credit reporting 33 17.3% – 6% relief
- Consumer Loan 31 16.2% – 7% relief
- Debt or 1 0.5% – 0% relief
- Payday loan, 1 0.5% – 0% relief
How Quality Acceptance LLC's 191 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 45 |
| Credit reporting, credit repair services, or other personal consumer reports | 43 |
| Debt collection | 37 |
| Credit reporting or other personal consumer reports | 33 |
| Consumer Loan | 31 |
| Debt or credit management | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Quality Acceptance LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 37.7% of this company's filings
Quality Acceptance LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 14
- +1300% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 72 |
| NV | 57 |
| TX | 36 |
| AZ | 6 |
| WA | 3 |
| IL | 3 |
| LA | 2 |
| NC | 2 |
| PA | 2 |
| KS | 2 |
| MO | 1 |
| OR | 1 |
| OH | 1 |
| AL | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 38 |
| Managing the loan or lease | 23 |
| Improper use of your report | 20 |
| Took or threatened to take negative or legal action | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Struggling to pay your loan | 11 |
| Repossession | 10 |
| Attempts to collect debt not owed | 9 |
| Problem with a company's investigation into an existing problem | 9 |
| Taking out the loan or lease | 9 |
| Written notification about debt | 7 |
| Problems when you are unable to pay | 6 |
| False statements or representation | 4 |
| Getting a loan or lease | 4 |
| Shopping for a loan or lease | 3 |
| Disclosure verification of debt | 2 |
| Problems at the end of the loan or lease | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 4 | 75% |
| 2016 | 20 | 100% |
| 2017 | 13 | 100% |
| 2018 | 11 | 100% |
| 2019 | 10 | 100% |
| 2020 | 8 | 100% |
| 2021 | 15 | 100% |
| 2022 | 8 | 100% |
| 2023 | 27 | 96.3% |
| 2024 | 21 | 81% |
| 2025 | 39 | 92.3% |
| 2026 | 14 | 85.7% |
Source: CFPB Consumer Complaint Database
Quality Acceptance LLC spreads across product buckets
Quality Acceptance LLC's 191 logged complaints stay concentrated: only 15 states show a filing. 52.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-05-30.
Quality Acceptance LLC answers 94.2% of complaints inside the CFPB's tracked window and closes 89.5% with a written explanation. 10.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Quality Acceptance LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Quality Acceptance LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 191.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Quality Acceptance LLC (94.2% timely; 10.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix