CFPB · Lighter filing volume
Suncoast Credit Union
1.2K CFPB complaints (light-volume third) · 36 states · top issue Managing an account.
Suncoast Credit Union is in the light-volume third with 1.2K CFPB complaints (ranks #301 of 342). Timely 99.9% · relief 0.2% · top product Checking or savings account. Allegations, not findings.
- Lighter filing volume
- +717.2% filings 2020 to 2026
CFPB relief outcome brief
CCDB company suncoast-credit-union
0.2% relief · 99.9% timely · 1.2K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Dave Operating, LLC (0.2% relief)
Suncoast Credit Union closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Suncoast Credit Union scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (1/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
1 / 100 percentile-benchmarked
0.2% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
99.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.2% of complaints closed with an explanation to the consumer
How 1.2K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Suncoast Credit Union complaint mix by product
- Checking or 388 33.7% – 1% relief
- Credit reporting 332 28.8% – 0% relief
- Debt collection 138 12.0% – 0% relief
- Vehicle loan 99 8.6% – 0% relief
- Credit reporting, 84 7.3% – 0% relief
- Credit card 82 7.1% – 0% relief
- Mortgage 28 2.4% – 0% relief
Lighter-volume mix: how Suncoast Credit Union's 1.2K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 388 |
| Credit reporting or other personal consumer reports | 332 |
| Debt collection | 138 |
| Vehicle loan or lease | 99 |
| Credit reporting, credit repair services, or other personal consumer reports | 84 |
| Credit card | 82 |
| Mortgage | 28 |
| Credit card or prepaid card | 25 |
| Money transfer, virtual currency, or money service | 23 |
| Payday loan, title loan, personal loan, or advance loan | 20 |
| Payday loan, title loan, or personal loan | 10 |
| Prepaid card | 2 |
Concentrated filing states for Suncoast Credit Union
Top states by attributed volume, lighter-filing company
- Leading state
- FL
- 87.2% of this company's filings
Suncoast Credit Union rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 237
- +717.2% vs 2020
Volume vs. relief
Where Suncoast Credit Union sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Suncoast Credit Union files more complaint volume than 12% of them, and closes complaints with relief more often than 23% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,231 · Closed with relief: 0.2%
Top States
| State | Complaints |
|---|---|
| FL | 1.1K |
| TX | 31 |
| GA | 19 |
| VA | 9 |
| KY | 8 |
| NC | 7 |
| NY | 7 |
| PA | 7 |
| AL | 5 |
| IL | 5 |
| CO | 4 |
| TN | 4 |
| OH | 4 |
| NJ | 4 |
| MA | 4 |
| CA | 3 |
| AZ | 3 |
| WA | 3 |
| IA | 2 |
| IN | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 251 |
| Incorrect information on your report | 230 |
| Improper use of your report | 110 |
| Problem with a company's investigation into an existing problem | 78 |
| Attempts to collect debt not owed | 62 |
| Problem with a lender or other company charging your account | 48 |
| Took or threatened to take negative or legal action | 43 |
| Problem with a credit reporting company's investigation into an existing problem | 34 |
| Closing an account | 32 |
| Problem with a purchase shown on your statement | 29 |
| Repossession | 27 |
| Opening an account | 27 |
| Managing the loan or lease | 26 |
| Problem caused by your funds being low | 25 |
| Written notification about debt | 20 |
| Getting a credit card | 18 |
| Problems at the end of the loan or lease | 16 |
| Trouble during payment process | 15 |
| Fraud or scam | 14 |
| Getting a loan or lease | 11 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 29 | 100% |
| 2021 | 51 | 98% |
| 2022 | 116 | 100% |
| 2023 | 177 | 100% |
| 2024 | 231 | 100% |
| 2025 | 390 | 100% |
| 2026 | 237 | 100% |
Source: CFPB Consumer Complaint Database
Suncoast Credit Union in the light-volume third
Suncoast Credit Union's 1,231 logged complaints stay concentrated: only 36 states show a filing. Only 32.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2026-06-24. Volume lands in the lightest third of the indexed company corpus (#301 of 342).
Suncoast Credit Union answers 99.9% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Suncoast Credit Union.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Suncoast Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.2K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Suncoast Credit Union (#301 of 342; 99.9% timely; 0.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume