2026 data Public-data reference. official source

SUNCOAST CREDIT UNION

966 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

966 consumer complaints filed with the CFPB

This profile shows SUNCOAST CREDIT UNION's complaint history from CFPB public records. 966 consumers have filed complaints since 2020. The company has a 99.9% timely response rate and has provided relief in 0.2% of cases.

966
Total Complaints
99.9%
Timely Response
0%
Disputed
0.2%
Relief Provided
34
States Active
2020
Since

Total complaints

966

Filed since 2020

Timely response

99.9%

CFPB-tracked response window

Relief rate

0.2%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.2%
Industry median

Share closed with monetary or non-monetary relief.

SUNCOAST CREDIT UNION complaint mix by product

Total complaints: 966

SUNCOAST CREDIT UNION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 966 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 293 complaints (32.2%), resolution 0.7% Checking or 32.2% Credit reporting: 284 complaints (31.2%), resolution 0.0% Credit reporting 31.2% Debt collection: 107 complaints (11.8%), resolution 0.0% Debt collection 11.8% Vehicle loan: 76 complaints (8.4%), resolution 0.0% Vehicle loan 8.4% Credit reporting,: 73 complaints (8.0%), resolution 0.0% Credit reporting, 8.0% Credit card: 57 complaints (6.3%), resolution 0.0% Credit card 6.3% Mortgage: 19 complaints (2.1%), resolution 0.0%
  • Checking or 293 32.2% 1% relief
  • Credit reporting 284 31.2% 0% relief
  • Debt collection 107 11.8% 0% relief
  • Vehicle loan 76 8.4% 0% relief
  • Credit reporting, 73 8.0% 0% relief
  • Credit card 57 6.3% 0% relief
  • Mortgage 19 2.1% 0% relief

How SUNCOAST CREDIT UNION's 966 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 293
Credit reporting or other personal consumer reports 284
Debt collection 107
Vehicle loan or lease 76
Credit reporting, credit repair services, or other personal consumer reports 73
Credit card 57
Mortgage 19
Credit card or prepaid card 19
Payday loan, title loan, personal loan, or advance loan 15
Money transfer, virtual currency, or money service 13
Payday loan, title loan, or personal loan 8
Prepaid card 2

Top States

State Complaints
FL 835
TX 28
GA 14
VA 8
PA 7
NC 6
KY 5
NY 5
AL 5
IL 5
NJ 4
CA 3
OH 3
CO 3
WA 3
IA 2
AZ 2
MI 2
WI 2
VI 2

Top Issues

Issue Complaints
Incorrect information on your report 190
Managing an account 187
Improper use of your report 96
Problem with a company's investigation into an existing problem 68
Attempts to collect debt not owed 54
Problem with a lender or other company charging your account 37
Took or threatened to take negative or legal action 32
Problem with a credit reporting company's investigation into an existing problem 32
Closing an account 27
Managing the loan or lease 22
Problem with a purchase shown on your statement 22
Opening an account 22
Repossession 18
Problem caused by your funds being low 15
Problems at the end of the loan or lease 14
Written notification about debt 12
Getting a credit card 12
Trouble during payment process 10
Problem when making payments 10
Fraud or scam 9

Yearly Trend

Year Complaints Timely
2020 28 100%
2021 45 97.8%
2022 98 100%
2023 162 100%
2024 191 100%
2025 313 100%
2026 129 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About SUNCOAST CREDIT UNION

SUNCOAST CREDIT UNION has accumulated 966 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 217 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, SUNCOAST CREDIT UNION reports a 99.9% timely-response rate and has closed 99.7% of cases with a written explanation to the consumer. 0.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SUNCOAST CREDIT UNION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does SUNCOAST CREDIT UNION have?

SUNCOAST CREDIT UNION has received 966 consumer complaints filed with the Consumer Financial Protection Bureau.

Does SUNCOAST CREDIT UNION respond to complaints on time?

SUNCOAST CREDIT UNION has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about SUNCOAST CREDIT UNION?

The most common issue reported against SUNCOAST CREDIT UNION is "Incorrect information on your report" in the "Checking or savings account" product category.

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