Total complaints
966
Filed since 2020
966 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
966 consumer complaints filed with the CFPB
This profile shows SUNCOAST CREDIT UNION's complaint history from CFPB public records. 966 consumers have filed complaints since 2020. The company has a 99.9% timely response rate and has provided relief in 0.2% of cases.
Total complaints
966
Filed since 2020
Timely response
99.9%
CFPB-tracked response window
Relief rate
0.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How SUNCOAST CREDIT UNION's 966 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Checking or savings account | 293 |
| Credit reporting or other personal consumer reports | 284 |
| Debt collection | 107 |
| Vehicle loan or lease | 76 |
| Credit reporting, credit repair services, or other personal consumer reports | 73 |
| Credit card | 57 |
| Mortgage | 19 |
| Credit card or prepaid card | 19 |
| Payday loan, title loan, personal loan, or advance loan | 15 |
| Money transfer, virtual currency, or money service | 13 |
| Payday loan, title loan, or personal loan | 8 |
| Prepaid card | 2 |
| State | Complaints |
|---|---|
| FL | 835 |
| TX | 28 |
| GA | 14 |
| VA | 8 |
| PA | 7 |
| NC | 6 |
| KY | 5 |
| NY | 5 |
| AL | 5 |
| IL | 5 |
| NJ | 4 |
| CA | 3 |
| OH | 3 |
| CO | 3 |
| WA | 3 |
| IA | 2 |
| AZ | 2 |
| MI | 2 |
| WI | 2 |
| VI | 2 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 190 |
| Managing an account | 187 |
| Improper use of your report | 96 |
| Problem with a company's investigation into an existing problem | 68 |
| Attempts to collect debt not owed | 54 |
| Problem with a lender or other company charging your account | 37 |
| Took or threatened to take negative or legal action | 32 |
| Problem with a credit reporting company's investigation into an existing problem | 32 |
| Closing an account | 27 |
| Managing the loan or lease | 22 |
| Problem with a purchase shown on your statement | 22 |
| Opening an account | 22 |
| Repossession | 18 |
| Problem caused by your funds being low | 15 |
| Problems at the end of the loan or lease | 14 |
| Written notification about debt | 12 |
| Getting a credit card | 12 |
| Trouble during payment process | 10 |
| Problem when making payments | 10 |
| Fraud or scam | 9 |
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 28 | 100% |
| 2021 | 45 | 97.8% |
| 2022 | 98 | 100% |
| 2023 | 162 | 100% |
| 2024 | 191 | 100% |
| 2025 | 313 | 100% |
| 2026 | 129 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
SUNCOAST CREDIT UNION has accumulated 966 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 217 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, SUNCOAST CREDIT UNION reports a 99.9% timely-response rate and has closed 99.7% of cases with a written explanation to the consumer. 0.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SUNCOAST CREDIT UNION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
SUNCOAST CREDIT UNION has received 966 consumer complaints filed with the Consumer Financial Protection Bureau.
SUNCOAST CREDIT UNION has a 99.9% timely response rate to CFPB complaints.
The most common issue reported against SUNCOAST CREDIT UNION is "Incorrect information on your report" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.