CFPB · Lighter filing volume

Suncoast Credit Union

1.2K CFPB complaints (light-volume third) · 36 states · top issue Managing an account.

1.2K CFPB complaints

Suncoast Credit Union is in the light-volume third with 1.2K CFPB complaints (ranks #301 of 342). Timely 99.9% · relief 0.2% · top product Checking or savings account. Allegations, not findings.

  • Volume rank #301 of 342
  • Lighter filing volume
  • +717.2% filings 2020 to 2026

CFPB relief outcome brief

CCDB company suncoast-credit-union

0.2% relief · 99.9% timely · 1.2K filings · Checking or savings account

Nearest relief peer: Dave Operating, LLC (0.2% relief)

Suncoast Credit Union (this)0.2%TMX Finance LLC1.8%Cashcall, Inc.0%Stellar Recovery, Inc.0.1%Servis One, Inc., Titusville…0.6%
Closed-with-relief % among Suncoast Credit Union and nearest filing-volume peers

Suncoast Credit Union closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 1.2K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Suncoast Credit Union complaint mix by product

Total complaints: 1.2K

Suncoast Credit Union complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 388 complaints (33.7%), resolution 0.5% Checking or 33.7% Credit reporting: 332 complaints (28.8%), resolution 0.0% Credit reporting 28.8% Debt collection: 138 complaints (12.0%), resolution 0.0% Debt collection 12.0% Vehicle loan: 99 complaints (8.6%), resolution 0.0% Vehicle loan 8.6% Credit reporting,: 84 complaints (7.3%), resolution 0.0% Credit reporting, 7.3% Credit card: 82 complaints (7.1%), resolution 0.0% Credit card 7.1% Mortgage: 28 complaints (2.4%), resolution 0.0%
  • Checking or 388 33.7% 1% relief
  • Credit reporting 332 28.8% 0% relief
  • Debt collection 138 12.0% 0% relief
  • Vehicle loan 99 8.6% 0% relief
  • Credit reporting, 84 7.3% 0% relief
  • Credit card 82 7.1% 0% relief
  • Mortgage 28 2.4% 0% relief

Lighter-volume mix: how Suncoast Credit Union's 1.2K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Checking or savings account 388
Credit reporting or other personal consumer reports 332
Debt collection 138
Vehicle loan or lease 99
Credit reporting, credit repair services, or other personal consumer reports 84
Credit card 82
Mortgage 28
Credit card or prepaid card 25
Money transfer, virtual currency, or money service 23
Payday loan, title loan, personal loan, or advance loan 20
Payday loan, title loan, or personal loan 10
Prepaid card 2

Concentrated filing states for Suncoast Credit Union

Top states by attributed volume, lighter-filing company

Concentrated footprint
Leading state
FL
87.2% of this company's filings
FL1.1KTX31GA19VA9KY8NC7NY7PA7

Suncoast Credit Union rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
237
+717.2% vs 2020
0100200300400500 2020202120222023202420252026 237

Top States

State Complaints
FL 1.1K
TX 31
GA 19
VA 9
KY 8
NC 7
NY 7
PA 7
AL 5
IL 5
CO 4
TN 4
OH 4
NJ 4
MA 4
CA 3
AZ 3
WA 3
IA 2
IN 2

Top Issues

Issue Complaints
Managing an account 251
Incorrect information on your report 230
Improper use of your report 110
Problem with a company's investigation into an existing problem 78
Attempts to collect debt not owed 62
Problem with a lender or other company charging your account 48
Took or threatened to take negative or legal action 43
Problem with a credit reporting company's investigation into an existing problem 34
Closing an account 32
Problem with a purchase shown on your statement 29
Repossession 27
Opening an account 27
Managing the loan or lease 26
Problem caused by your funds being low 25
Written notification about debt 20
Getting a credit card 18
Problems at the end of the loan or lease 16
Trouble during payment process 15
Fraud or scam 14
Getting a loan or lease 11

Yearly Trend

Year Complaints Timely
2020 29 100%
2021 51 98%
2022 116 100%
2023 177 100%
2024 231 100%
2025 390 100%
2026 237 100%

Source: CFPB Consumer Complaint Database

Suncoast Credit Union in the light-volume third

Suncoast Credit Union's 1,231 logged complaints stay concentrated: only 36 states show a filing. Only 32.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2026-06-24. Volume lands in the lightest third of the indexed company corpus (#301 of 342).

Suncoast Credit Union answers 99.9% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Suncoast Credit Union.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Suncoast Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Suncoast Credit Union (#301 of 342; 99.9% timely; 0.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume