CFPB · Narrative-heavy record
Stellar Bancorp Inc.
15 CFPB complaints · 73.3% with narratives · top issue Managing an account.
Stellar Bancorp Inc.: 73.3% of 15 filings include consumer narratives. Timely 100% · relief 13.3% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +150% filings 2023 to 2026
CFPB relief outcome brief
CCDB company stellar-bancorp-inc
13.3% relief · 100% timely · 15 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: E*Trade Bank (13.3% relief)
Stellar Bancorp Inc. closes 13.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Stellar Bancorp Inc.'s 15 filings include narrative text
73.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Stellar Bancorp Inc. complaint mix by product
- Checking or 7 46.7% – 14% relief
- Money transfer, 3 20.0% – 0% relief
- Mortgage 2 13.3% – 0% relief
- Credit reporting 2 13.3% – 0% relief
- Payday loan, 1 6.7% – 100% relief
How Stellar Bancorp Inc.'s 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 7 |
| Money transfer, virtual currency, or money service | 3 |
| Mortgage | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Stellar Bancorp Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 93.3% of this company's filings
Stellar Bancorp Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +150% vs 2023
Top States
| State | Complaints |
|---|---|
| TX | 14 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 4 |
| Incorrect information on your report | 3 |
| Problem with a lender or other company charging your account | 3 |
| Fraud or scam | 2 |
| Loan payment wasn't credited to your account | 1 |
| Trouble during payment process | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 2 | 100% |
| 2024 | 5 | 100% |
| 2025 | 3 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Stellar Bancorp Inc.'s narrative-rich complaint ledger
Stellar Bancorp Inc.'s 15 logged complaints stay concentrated: only 2 states show a filing. 73.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-04-07.
Stellar Bancorp Inc. answers 100% of complaints inside the CFPB's tracked window and closes 86.7% with a written explanation. 13.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stellar Bancorp Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Stellar Bancorp Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Stellar Bancorp Inc. (100% timely; 13.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record